Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 09/13/2005 | 43000 | 15 | 06/08/2002 |
| I will be driving and my car will just shut off, i also have the extended stopping problem and braking causing me to manually steer. i have also had trouble with the car not starting or starting slowly. i was told there were several recalls before i purchased the car and they were repaired - the abs was done last year but the problem continues. i would like the abs replaced. i checked your website for outstanding recalls and found. i called the dealer and was told the abs was done 2/04 but the truck continues to have the same problem - extending stopping. i have had my passport 3 years and have only received one recall - but the problem currently exists ... extended stopping distance. the only recall sticker in the door is for the pedal. additionally, i have also had a problem with the truck turning off in the middle of a turn (forcing me to manually steer my car) 98v70 (describes it completely) my truck also refuses to start properly. it starts and then shuts off - sometimes it takes up to 3 times to turn on and stay on. (sb03-03-s003 describes this as well) since i cannot determine who performed the other recalls, how can i be certain they were done or done properly? my vehicle continues to have the identical problems associated with the following recalls: nhtsa campaign # 02i002001 - service brakes, hydraulic; anti-lock (5/29/02) 98v170000 - electrical system - wiring, front underhood (7/23/98) 98v170002 - electrical system - wiring front underhood (7/23/98) 00v058000 - suspension, rear (2/29/00) 97v206002 - other (11/11/97) i have not had any accidents as a result, but i am afraid to drive with my children in the car if my car just shuts off in the middle of a turn, or on the freeway and at low speed. i have also had it accelerate while on the freeway revving the engine constantly - these have all happened for the last 3 years with no recall notices.*jb | |||
| 08/15/1998 | 30 | ||
| This letter is to complain about the lack of service i recently received when speaking to a customer service representative. i purchased my passport in august of 1998. since it was purchased, my rear beverage holder failed to stay closed. the dealer stated that, ?it is just the way it was designed. the strike plate seems to fail to make proper contact with the magnet. on numerous occasions, my three-year old daughter has tripped upon this beverage holder. last year, my fuel gauge started to work intermittently, not reading full when full, dropping to empty when the tank was full, and finally, not moving off of empty. as a matter of fact, i brought my car into my local dealer to have my air conditioning system checked and the technician mentioned to me that he couldn?t take my car for as long of a test drive as intended because my tank was empty. i told the technician ahead of time that the fuel gauge didn?t work. i came across two honda technical service bulletins that cover these problems. the first, bulletin 98-027 was issued on may 11, 1999 and covers all 1998 passports. it describes the symptom that i am experiencing one or both of the magnetic latches do not hold the rear beverage holder closed. in addition, it describes the corrective action as replacing the rear console cover. if discovered during the warranty period, the bulletin allows the repair to be made for free. if discovered outside of warranty, the bulletin requires the district service manager or zone office to give consideration before work is to begin. the second, technical service bulletin 99-004, was issued on september 14, 1999 and covers cars through vin number 4s6c.58w.w4424533. my vin number is 4s6ck58w6w4424526 | |||
| 08/17/1999 | 1 | 09/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 12/02/1998 | 5 | 01/01/1998 | |
| Many problems with passport. abs light stays on (bad rear sensor failure 3 times), front suspension problems (bushings are failing) problem happens 6 times, vehicle may stall while driving when clutch is depressed which causes loss of control of vehicle, fuel guage went out (dealer says it is the main computer system) | |||
| 11/06/1998 | 04/01/1998 | ||
| After refueling gas on thurday, november 5, 1998: 2 minutes into trip home (10 min trip), i heard pop/explosion in left-rear. on arrival, noticed that the gas cap was hanging on the side of the vehicle - but was in place after gas refuel. on friday, november 6, 1998: noticed that gas showed at 1/2 with only 45 miles driven after refueling (i had reset trip meter after fuel). during the course of the day, the gas gauge showed gas levels ranging from 1/2 to 3/4 - these levels would not remain constant (even when parked). vehicle not driven saturday and sunday (7th and 8th) on monday, november 9, 1998: vehicle exhibited similar problems as stated for friday, november 6, 1998 (see above). on tuesday, november 10, 1998 (yesterday): vehicle exhibited similar problems as stated for friday, november 6, 1998. | |||
| 6 | |||
| Check engine light stays on. ,dealer has replaced sensors, but defect is still occurring,dealer cannot determine defect. *ak | |||
| 12/01/1997 | |||
| At speeds around 50 mph and above, vehicle has a persistent shimmy (vibration) in the steering wheel. honda dealer says it is the tires, tire dealer says the tires are ok. dealer kept the vehicle all day, and the problem was about 90 percent better. but the shimmy came back within a month. have talked to honda's customer service people, they claim no knoweldge of it. but the internet is full of reports of the shimmy on early production vehicles (like mine). i seem to have exhausted all other avenues, so i am now filing this report( dot number: ) | |||
| 04/15/1998 | |||
| When driving at 25 mph the engine check light came on and stayed on, and the air conditioner went out and was blowing out hot air. check engine light is still coming on. dealer replaced the gas cape, and the consumer was having problem with the exhaust system. vehicle has been in the shop six times, and the dealer fixed everything. consumer just got the vehicle out as of 11-05-98, and the accelerator pedal broke while the consumer was driving, and a metal piece was hanging down. the consumer used the metal part to drive when the accelerator pad broke. *ak | |||