Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
04/15/20030
 I purchased a 99 honda passport from mazda of knoxville located in knoxville tn. the vehicle had 49000 mi. 3 days later it started making noise in the engine, and also the fuel gauge stopped working as well as the air conditioner. i called them back, they told me to bring it back to them. they kept it a week and a half. i picked it up and brought it home. they claimed to have done 3700 dollars worth of work to it to fix it. i returned home and 2 days later and had the oil changed, the people changing my oil asked me if the vehicle had been under water before, i said i didn? know. when i had the oil changed it started making noises again. i called them back and they said the noise was nothing to worry about, it is normal so this time they offered no help. said it was my problem. i continued to drive the vehicle and now not only is it making noise but it isn?t running right. it will not idle sometimes and other times it will idle at 4000 rpm to the point it sounds like it is going to explode. it has died on me a number of times in busy intersections and is only getting worse.
09/03/2002305/01/2099
 This is the third honda i have owned, but the only one with problems. the first two had over 300,000 miles combined....no problems. this really isn't even a honda, it is an isuzu. when i purchased the car, i was told that all parts inside and out were made by honda and that isuzu supplied only the seatbelts and the actual car frame. i have had the a/c blower replaced two times, the first time was under warranty. after the first replacement, the cd player stopped working and then the car started experiencing electrical problems. when i turned on the blinker, the a/c went out along with the auto transm. spent over $150 plus cost of rental car and honda said the probl. was with the trailer hitch. i did not pay for repair...they wanted over $600...however, when the car was given back, mysteriously the cd player begain working and so did the a/c...checked and they replaced the blower (although they said they didn't do anything) as soon as i picked up the car...no more problems during that time. a year later (no longer under warranty) the a/c blower works intermittenly, the transmission today just started to manually shift itself from 2 to 3rd gear and makes a hard clunking sound. a few months ago, it was shifting itself from drive to neutral or low and then back to drive. also, the fuel sending unit is inoperable...the tank registers empty and the light flashes constantly. heard this is a known problem for isuzu rodeos and passports. i even work with someone who has a 99 rodeo and has the same problems, but his fuel sending unit went out while he was under warranty. the honda dealer down here wants over $600 for repair. i feel mislead. i purchased honda due to success on my other two hondas. i could have saved over $10,000 and purchased an isuzu rodeo, but i thought by purchasing a honda, i was getting a reliable suv. i will never purchase another honda/isuzu again...i have gotten no support from the honda dealers. too many problems with this model!
07/16/2002
 While driving vehicle will not accelerate higher that 40mph, engine light came on , and it had a rough idle.
09/30/2000605/01/1999
 No summary listed for above vehicle. *ak
04/01/200011/01/1998
 Original problem was fuel sensor, followed by cylinders being replaced, unresolved whining noise, recall on rear suspension, and now recall on head impact protection. car has constantly been in shop since purchase, and we have serious concerns about the overall safety and durability of this model. local dealer has been extremely helpful in trying to resolve problems, but overall quality and safety issues have us seeking answers from you as to what steps we can take to have vehicle replaced by manufacturer.