Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - REAR
10V436000ISUZU MANUFACTURING SERVICES OF AMERICA V (Vehicle)14999212/10/2010ODIHONDA (AMERICAN HONDA MOTOR CO.)09/22/201009/23/2010
Defect SummaryIsuzu is recalling certain model year 1998-2002 isuzu rodeo and model year 2002 isuzu axiom vehicles, and honda is recalling certain 1998-2002 honda passport vehicles, that were originally sold, or are currently registered, in the states of maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, the district of columbia, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and kentucky. vehicles that have experienced sustained exposure to highly corrosive materials used in some jurisdictions for road deicing purposes may experience excessive corrosion in the vicinity of the forward mounting point bracket for the left or right rear suspension lower link prior to the time that such corrosion would normally be expected.
Consequence SummaryExcessive corrosion may result in the left or right rear suspension lower link bracket becoming detached from the frame, which can affect vehicle handling and potentially cause a crash.
Corrective SummaryDealers will inspect the rear suspension lower link bracket area. for vehicles in which little or no corrosion is found, the area will be treated with an anti-corrosive compound. for vehicles in which corrosion has damaged the rear suspension lower link bracket and affected its connection to the vehicle frame, a reinforcement bracket will be installed. in the rare event the corrosion is so severe that the reinforcement bracket remedy would not be appropriate, isuzu and honda will develop an appropriate remedy. all inspections and remedies will be provided free of charge for vehicles that are 10 years old or less. for vehicles older than 10 years, isuzu will offer a free remedy, but only if the vehicle is presented to an isuzu service facility, or honda dealer (as applicable), dealer within 12 months of when owner notifications were issued. the safety recall is expected to begin early december 2010. isuzu owners may contact isuzu at 1-800-255-6727. honda owners may contact honda at 1-800-999-1009.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
16120012/16/2000615805Subject regarding steering shimmy and vibration index. *tt01/31/2001
0000102/15/2000610320Some customers may comment of vibration in the floor, the seat, or the steering wheel at speeds above 50 mph. *tt04/25/2000
SUSPENSION - REAR
04170004/17/2000613519Information regarding rear suspension bolt recall & rear suspension bolt p.u.d. *mr07/20/2000
0003603/20/2000610608Product update for vehicles exhiiting excessive paint thickness on certain rear suspension components causing certain nuts and bolts to loosen. *tt05/08/2000

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
EA09018HONDA (AMERICAN HONDA MOTOR CO.)12/07/200910/15/2010Rear Suspension Lower Link Detachment10V436000
 On september 22, 2010, isuzu manufacturing services of america, inc (isuzu) submitted a defect information report (nhtsa recall 10v-436) to the national highway traffic safety administration affecting approximately 120,000 model year (my) 1998-2002 isuzu rodeo and honda passport vehicles and my 2002 isuzu axiom vehicles originally sold, or currently operated, in the following states:connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin. all vehicle owners will receive the recall notification.vehicles 10 years of age or younger will be provided with a free remedy.for vehicles older than 10 years, isuzu will offer a free remedy provided the vehicle is presented to an isuzu service facility or a honda dealer (as applicable) no later than twelve (12) months after the date of mailing of the notification letter to the owner.the report describes a condition where vehicles operated in states using certain road deicing materials may exhibit excessive corrosion which may result in the left or right rear suspension lower link bracket becoming detached from the frame.according to isuzu a detached lower link may affect vehicle handling and potentially cause a crash.the office of defects investigation (odi) analyzed complaint data and found that 114 of the 115 (99%) alleged complete lower link separations from the frame occurred in vehicles originally sold or operated in a state covered by the recall. of these complaints 2 involved alleged crashes and 21 involved alleged loss of control incidents.the alleged crashes and loss of control incidents all occurred in vehicles operated in a state covered by the safety recall.isuzu's recall instructs dealers to inspect the rear suspension lower link bracket area to determine if corrosion is present.for vehicles in which corrosion has damaged the lower link bracket area and affected its connection to the vehicle frame, a reinforcement bracket will be installed.for vehicles with no visible signs of corrosion, dealers with apply anti-corrosion material to reduce the likelihood of corrosion developing in the future. based on isuzu's safety recall, this engineering analysis is closed.a copy of the recall may be assessed on nhtsa's website using the reference number above.
EA09018HONDA (AMERICAN HONDA MOTOR CO.)12/07/2009REAR SUSPENSION LOWER LINK FAILURE
 During preliminary evaluation pe09-030, isuzu motors america, inc (isuzu) noted two primary differences once the rear suspension lower link separation occurs between the alleged defect (separation of the lower link from the frame) of this investigation and a safety defect involving lower link separation from the rear axle addressed by isuzu in safety recall 00v-058.in the case of the defect condition identified in recall 00v-058, isuzu stated that the attachment bolt could detach fully, causing separation of the lower link from the rear axle possibly creating a loss of vehicle control. isuzu also stated that this condition occurs early in the service life of the vehicle.in this investigation isuzu noted lower link separation from the frame is a progressive corrosion issue with prior warning to consumers.isuzu also stated that in the event of a lower link separation from the frame, the vehicle is still controllable and can be safely stopped. the office of defect investigation (odi) analyzed complaint data provided by isuzu and america honda motor company, inc (honda), as well as vehicle owner questionnaires submitted to odi from consumers.in total, there were 60 unique reports of lower link separations from the frame including 1 alleged crash and 7 loss of vehicle control incidents that may be related to the alleged defect.most of these complaints indicated that there was no warning prior to the link separation.preliminary evaluation pe09-030 has been upgraded to an engineering analysis to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.
PE09030HONDA (AMERICAN HONDA MOTOR CO.)06/16/200912/08/2009REAR SUSPENSION LOWER LINK FAILURE
 During preliminary evaluation pe09-030, isuzu motors america, inc (isuzu) noted two primary differences once the rear suspension lower link separation occurs between the alleged defect (separation of the lower link from the frame) of this investigation and a safety defect involving lower link separation from the rear axle addressed by isuzu in safety recall 00v-058.in the case of the defect condition identified in recall 00v-058, isuzu stated that the attachment bolt could detach fully, causing separation of the lower link from the rear axle possibly creating a loss of vehicle control. isuzu also stated that this condition occurs early in the service life of the vehicle.in this investigation isuzu noted lower link separation from the frame is a progressive corrosion issue with prior warning to consumers.isuzu also stated that in the event of a lower link separation from the frame, the vehicle is still controllable and can be safely stopped. the office of defect investigation (odi) analyzed complaint data provided by isuzu and america honda motor company, inc (honda), as well as vehicle owner questionnaires submitted to odi from consumers.in total, there were 60 unique reports of lower link separations from the frame including 1 alleged crash and 7 loss of vehicle control incidents that may be related to the alleged defect.most of these complaints indicated that there was no warning prior to the link separation.this preliminary evaluation has been upgraded to an engineering analysis (ea09-018) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.
SUSPENSION - REAR
EA09018HONDA (AMERICAN HONDA MOTOR CO.)12/07/200910/15/2010Rear Suspension Lower Link Detachment10V436000
 On september 22, 2010, isuzu manufacturing services of america, inc (isuzu) submitted a defect information report (nhtsa recall 10v-436) to the national highway traffic safety administration affecting approximately 120,000 model year (my) 1998-2002 isuzu rodeo and honda passport vehicles and my 2002 isuzu axiom vehicles originally sold, or currently operated, in the following states:connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin. all vehicle owners will receive the recall notification.vehicles 10 years of age or younger will be provided with a free remedy.for vehicles older than 10 years, isuzu will offer a free remedy provided the vehicle is presented to an isuzu service facility or a honda dealer (as applicable) no later than twelve (12) months after the date of mailing of the notification letter to the owner.the report describes a condition where vehicles operated in states using certain road deicing materials may exhibit excessive corrosion which may result in the left or right rear suspension lower link bracket becoming detached from the frame.according to isuzu a detached lower link may affect vehicle handling and potentially cause a crash.the office of defects investigation (odi) analyzed complaint data and found that 114 of the 115 (99%) alleged complete lower link separations from the frame occurred in vehicles originally sold or operated in a state covered by the recall. of these complaints 2 involved alleged crashes and 21 involved alleged loss of control incidents.the alleged crashes and loss of control incidents all occurred in vehicles operated in a state covered by the safety recall.isuzu's recall instructs dealers to inspect the rear suspension lower link bracket area to determine if corrosion is present.for vehicles in which corrosion has damaged the lower link bracket area and affected its connection to the vehicle frame, a reinforcement bracket will be installed.for vehicles with no visible signs of corrosion, dealers with apply anti-corrosion material to reduce the likelihood of corrosion developing in the future. based on isuzu's safety recall, this engineering analysis is closed.a copy of the recall may be assessed on nhtsa's website using the reference number above.
EA09018HONDA (AMERICAN HONDA MOTOR CO.)12/07/2009REAR SUSPENSION LOWER LINK FAILURE
 During preliminary evaluation pe09-030, isuzu motors america, inc (isuzu) noted two primary differences once the rear suspension lower link separation occurs between the alleged defect (separation of the lower link from the frame) of this investigation and a safety defect involving lower link separation from the rear axle addressed by isuzu in safety recall 00v-058.in the case of the defect condition identified in recall 00v-058, isuzu stated that the attachment bolt could detach fully, causing separation of the lower link from the rear axle possibly creating a loss of vehicle control. isuzu also stated that this condition occurs early in the service life of the vehicle.in this investigation isuzu noted lower link separation from the frame is a progressive corrosion issue with prior warning to consumers.isuzu also stated that in the event of a lower link separation from the frame, the vehicle is still controllable and can be safely stopped. the office of defect investigation (odi) analyzed complaint data provided by isuzu and america honda motor company, inc (honda), as well as vehicle owner questionnaires submitted to odi from consumers.in total, there were 60 unique reports of lower link separations from the frame including 1 alleged crash and 7 loss of vehicle control incidents that may be related to the alleged defect.most of these complaints indicated that there was no warning prior to the link separation.preliminary evaluation pe09-030 has been upgraded to an engineering analysis to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.
PE09030HONDA (AMERICAN HONDA MOTOR CO.)06/16/200912/08/2009REAR SUSPENSION LOWER LINK FAILURE
 During preliminary evaluation pe09-030, isuzu motors america, inc (isuzu) noted two primary differences once the rear suspension lower link separation occurs between the alleged defect (separation of the lower link from the frame) of this investigation and a safety defect involving lower link separation from the rear axle addressed by isuzu in safety recall 00v-058.in the case of the defect condition identified in recall 00v-058, isuzu stated that the attachment bolt could detach fully, causing separation of the lower link from the rear axle possibly creating a loss of vehicle control. isuzu also stated that this condition occurs early in the service life of the vehicle.in this investigation isuzu noted lower link separation from the frame is a progressive corrosion issue with prior warning to consumers.isuzu also stated that in the event of a lower link separation from the frame, the vehicle is still controllable and can be safely stopped. the office of defect investigation (odi) analyzed complaint data provided by isuzu and america honda motor company, inc (honda), as well as vehicle owner questionnaires submitted to odi from consumers.in total, there were 60 unique reports of lower link separations from the frame including 1 alleged crash and 7 loss of vehicle control incidents that may be related to the alleged defect.most of these complaints indicated that there was no warning prior to the link separation.this preliminary evaluation has been upgraded to an engineering analysis (ea09-018) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
11/20/2011147000
 Tl-the contact owns a 2000 honda passport. the contact stated that he received a recall in regards to nhtsa campaign id number 10v436000 (suspension:rear). the contact had the repairs done approximately one year ago. the contact stated that the repair done to one side of the suspension did not make the vehicle any safer and believed that it should have been installed on both sides. the manufacturer was contacted and they ensured him that the vehicle was done according to the safety standards and regulations. the failure mileage was unknown. the current mileage was approximately 147,000. the vin was unavailable. pmb
11/20/2011147000
 Tl-the contact owns a 2000 honda passport. the contact stated that he received a recall in regards to nhtsa campaign id number 10v436000 (suspension:rear). the contact had the repairs done approximately one year ago. the contact stated that the repair done to one side of the suspension did not make the vehicle any safer and believed that it should have been installed on both sides. the manufacturer was contacted and they ensured him that the vehicle was done according to the safety standards and regulations. the failure mileage was unknown. the current mileage was approximately 147,000. the vin was unavailable. tb
11/08/2012127000
 Tl-the contact owns a 2000 honda passport. the contact stated that the frame was rusted and corroded. the failure prevented the vehicle from passing state inspection. the vehicle was taken to the dealer for routine inspection and the contact was informed of the rusted frame. the dealer informed him that there were no recalls for the failure and offered no further assistance. the manufacturer was notified who advised the contact that the failure was beyond repair and offered no further assistance. the failure mileage was 127,000. kmj
11/08/2012127000
 Tl-the contact owns a 2000 honda passport. the contact stated there was frame rust and corrosion preventing the vehicle from passing inspection. the vehicle was taken to the dealer for routine inspection and was informed of the rusted frame. the dealer informed him there was no recall for this failure and offered no other assistance. the manufacturer was notified who stated it was beyond their repairs and offered no other assistance. the failure mileage was 127,000. mw
03/14/2012119550
 Tl-the contact owns a 2000 honda passport. the contact stated that the vehicle was repaired under nhtsa campaign id number 10v436000 (suspension:rear). thirteen months later while driving approximately 40 mph, the vehicle started to swerve abnormally. the contact exited the vehicle and discovered that the driver side trailing arm was fractured. the vehicle was slowly driven to an independent mechanic where they advised him that the failure was not related to the prior recall repair. the driver side trailing arm was replaced. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 119,550. kmj
03/14/2012119550
 Tl-the contact owns a 2000 honda passport. the contact stated that he had nhtsa campaign id number 10v436000 (suspension:rear) performed 13 months prior. while driving approximately 40 mph when the vehicle started to swurve side to side. after getting out he noticed that drivers side trailing arm had fractured. the vehicle was slowly driven to an independent mechanic and they advised him that it was not related to the recalled part and had the vehicle repaired for the drivers side trailing arm. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 119,550. tb
10/17/2011
 As driving my passport i notice swaying feeling all over the road and it is very loud when ever you hit the slightest bump. driving at a very low speed is the only way to drive. the frame is rusted bad. it is full of holes and missing peices. currently at honda dealer waiting for the case manager to contact me as it is not safe to drive according to honda america. so far offered no rental or nothing just no car.
SUSPENSION - FRONT
09/16/2000108/01/2000
 This vehicle is out of alignment it had the tires rotated after 5 days and they are again cupped.they tried to fix the alignment but i was told that they could not fix it without a chamfer shim kit whcih is not acceptable to me. this means there is front end damage per the mechanics i spoke with. the hood had spots which were to be buffed out but the dealer could not buff them out and painted it instead without my approval. i now do not have a factory paint job. the 2 mirrors had spots which meant that the mirrors neaded to be replaced. also the door strips and the interior door pieces had to also be replaced. the last straw was the truck leasks at the back when it was washed by me. i have no faith in the vehicle or the dealer to resolve these problems. *ak
 When coming to a stop front feels like it is skipping across the road, and also pullling to one side. dealer has been contacted. *ak
SUSPENSION - REAR
07/19/2011132000
 Tl-the contact owns a 2000 honda passport. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 10v436000 (suspension: rear). the vehicle was taken to an authorized dealer where the brackets were repaired under the recall. the contact was informed that the frame, which was connected to the brackets, was severely rusted, corroded, and showed signs of breakage. the dealer would not repair the frame because it was not covered under the recall. the contact also stated that after the recall repair, fuel would leak from the bottom of the fuel tank while refueling. the dealer was notified and the contact was informed that they would send a tow truck to pick the vehicle up. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 132,000. the vin was unknown. sm.
07/19/2011132000
 Tl-the contact owns a 2000 honda passport. the contact stated there was a recall, nhtsa campaign id number: 10v436000, component: suspension: rear. the dealer repaired the brackets from the recall but the frame was connected to the brackets which under the bottom of the frame there was rust and corrosion and showing signs of breaking. the dealer stated they will not repair the frame that was not under the recall. the contact would have to repair the frame herself. there was also a fuel leak from the bottom when she filled the fuel tank with gasoline. the contact stated there was no leakage when the vehicle was taken to the dealer for the recall repair. after receiving the vehicle back and started filling up with gasoline she noticed the leak. the dealer was contacted and will send a tow vehicle to pick up her vehicle. the manufacturer was contacted who offered no assistance. the vin was unknown. the failure mileage was 132,000. mw
02/15/2011100000
 Tl* the contact owns a 2000 honda passport. the contact stated he received notification of nhtsa campaign id number: 10v436000 (suspension:rear) and the vehicle was repaired january 2011. after the recall was performed, the contact removed both rear tires and noticed that the entire frame was corroded and rotted. the vehicle was not taken to the dealer for the failure. he called the manufacturer and was advised to have the vehicle checked by the dealer. the contact stated he did not feel safe driving the vehicle. the failure mileage was 100,000 and the current mileage was 101,000.
02/15/2011100000
 Tl-the contact owns a 2000 honda passport. the contact stated he received recall 10v436000(suspension:rear) and the recall was performed on the vehicle back in january 2011. after the recall was performed the contact stated he removed both rear tires and noticed that the frame was corroded after pushing his fingers on it. he stated the entire rear frame was rotted out. the vehicle had not been taken to the dealer for the failure. he called the manufacturer and was advised to have the vehicle checked by the dealer. the contact stated he does not feel safe driving the vehicle. the failure mileage was 100,000 and the current mileage was 101,000. vwb
11/04/2010178000
 There is a recall out for a 2000 honda passport campaign# 10v436000. the mechanics we took it to originally said that what was described under the consequences of this recall is what was wrong with our vehicle so they couldn't work on it. that we had to take it to a honda dealership. when we did this they said our vin number was not included in this recall even though that is the exact problem we are experiencing. that is excessive corrosion may result in the left or right rear suspension lower link bracket becoming detached from the frame, which can affect vehicle handling and potentially cause a crash. my son told us about the car being all over the road and the original mechanics that looked at the car said this was the problem. therefore i believe our 2000 honda passport should be included in this recall. at the moment the honda dealership has not repaired the vehicle. they said they would need to take it over to the body shop to get an estimate. there was no accident involved, my son was just driving the car for his job as a delivery driver of a sub shop.
10/20/2010121192
 Tl. the contact owns a 2000 honda passport. the contact stated while driving 35 mph lower link bracket broke away from the frame causing the contact to lose control of the vehicle. the contact avoided crashing into other vehicles while this happened. the contact pulled and had the vehicle towed home. the contact called the manufacturer regarding a recall for the suspension:rear (10v436000) but due to the vin number the vehicle feel outside the recall. the contact stated the recall should be extended to more vin numbers since this is a known safety issue that could cause a crash. the failure mileage was 121,192. jo
06/18/2006130000
 Tl- the contact owns a 2000 honda passport. while traveling 50 mph the contact noticed that the rear end of the vehicle would sway from left to right without warning. the vehicle was taken to a local mechanic where the contact had all four shocks and struts replaced on the vehicle, however the contact is still experiencing the failure. the current mileage is 160000 and the failure mileage was 130000. bml
09/05/201097898
 I own a 2000 honda passport that has less than 100,000 miles on it and is in superb condition for its age. the problem is that the left rear frame is rusted out and now my beautiful car is now a death trap.
08/17/200355000107/17/2000
 Had to replace rear end at a cost of $1800. vehicle has about 55,000 miles.)ak
10/15/2001
 Consumer received recall motice on rear axle damper lower mounting nuts in may 2001, and had recall repairs done. vehicle has currently been experiencing vibration when driving over 50 mph. when applying brakes there is a thump in back of vehicle. took vehicle to dealer about problem, and dealer stated will check to see what could be done. *ak