Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 10V041000 | HONDA (AMERICAN HONDA MOTOR CO.) | V (Vehicle) | 379000 | 02/26/2010 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 02/11/2010 | 02/11/2010 | ||||||||
| Defect Summary | Honda is recalling certain model year 2001-2002 honda accord and civic, model year 2002 cr-v and odyssey, model year 2002-2003 3.2tl and one vehicle for model year 2003 honda pilot, civic and acura 3.2cl passenger vehicles. the driver's airbag inflator could produce excessive internal pressure. if an affected airbag deploys, the increased internal pressure may cause the inflator to rupture. | |||||||||||||||
| Consequence Summary | Metal fragments could pass through the airbag cushion material possibly causing injury or fatality to vehicle occupants. | |||||||||||||||
| Corrective Summary | Dealers will replace the airbag inflator free of charge. the safety recall began on february 26, 2010. owners may contact honda automobile customer service at 1-800-999-1009. | |||||||||||||||
| Notes | Honda's recall no. q96 & acura's recall no. r13.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 07012005 | 07/01/2005 | 10018019 | S/m fix: srs component replacement. honda. servicenews. *tt | 12/13/2005 | |
| 1102 | 11/16/2002 | 10013808 | Srs warning on after body shop repair. honda tech line summary. *tt | 04/26/2005 | |
| 110102 | 11/01/2002 | 10005879 | Damaged cable reel can cause srs diagnostic trouble codes (dtcs). honda servicenews. *tt | 03/18/2004 | |
| 03066 | 11/29/2006 | 03066 | 10004708 | Safety improvement campaign - pilot srs unit - service bulletin. *tt | 01/02/2004 |
| 120102 | 12/01/2002 | 10001976 | Srs indicator comes on after body shop repair. *tt *jb | 07/29/2003 | |
| 020103 | 02/01/2003 | 10001811 | Srs indicator on with no srs diagnostic trouble codes (dtc) set. *tt *jb | 07/18/2003 | |
| 02034 | 04/23/2004 | 02034 | 10001552 | Srs indicator comes on with srs diagnostic trouble codes 15-1, 15-2, 15-3. update. *tt | 06/06/2003 |
| AIR BAGS - FRONTAL | |||||
| 093003 | 09/30/2003 | 10004666 | Letter to service manager regarding srs safety improvement campaign to optimize the deployment of the front airbags by reprogramming the srs unit. *tt | 12/30/2003 | |
| 092903 | 09/29/2003 | 10004669 | Campaign announcement to all honda service and parts managers regarding srs safety improvement campaign to enhance the deployment of the front airbags by reprogramming the srs unit. *tt | 12/30/2003 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 060105 | 06/16/2005 | 10018170 | Front impact sensor replacement after crash. *jb | 12/16/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/01/2006 | 70000 | ||
| Tl-the contact owns a 2003 honda pilot. the contact stated the air bag light remained illuminated and the transmission would not shift into second gear. the manufacturer advised that the air bag and the transmission recall was performed on the vehicle and the vehicle should be taken back to the dealer to be diagnosed. the vehicle has not been repaired. the failure mileage was 70,000 and the current mileage was 149,000 li | |||
| 10/05/2002 | 6 | 10/05/2002 | |
| 2003 honda pilot. consumer states mechanical problems with the vehicle *tgw the consumer stated the drive light began to flash intermittently from the beginning of ownership. the dealer told the consumer it was related to the gas cap not being secured properly. however, once the transmission was replaced the light no longer flashed. on august 19, 2003 the vehicle was taken to the dealer due to a hesitation issue, but the dealer was unable to duplicate the problem. four months later, the check engine and srs lights illuminated. also, the vtm lights were flashing. on september 8, 2005 the transmission light began flashing. the consumer was informed that a special part had to ordered. the consumer also stated the power steering pump and gear box had to be replaced. also, the egr, v-tec seals and o-ring were all replaced to rectify the engine light problem. the timing belt and left and right control arm links were replaced. the inner and outer cv boots were replaced. on february 8, 20011 while driving 70 mph, the transmission suddenly downshifted almost causing a complete loss of control of the vehicle. the next day, the vehicle was taken to the dealership, where the consumer was informed the transmission had failed again. *jb | |||
| 08/15/2009 | 95000 | 1 | |
| My '03 honda pilot was impacted in the front passenger side by a driver backing up a bit fast and none of the air bags were deployed. there was damaged done to the front fender to the extent of buckling one of the fender corners. shortly after this incident the srs light came on and it will not go off. called dealer about the srs light and was told that it is probably a defect with the airbags, airbag sensors or a module. i have been told that it can be as much as $1000 dollars to get it fixed after parts and labor. i have been researching this issue and have discovered plenty of complaints about accidents with this vehicle and the airbags not deploying. i believe there is a critical safety issue with this vehicle that needs to be addressed and fixed free of charge by honda. *tr | |||
| 06/26/2009 | 100748 | 1 | |
| Srs light came on while driving and stays on. *tr | |||
| 05/22/2007 | 1 | 11/03/2003 | |
| Srs red light stays on, take it to the dealer (allan nott honda) in lima, oh., says airbags are not legally required in the vehicle. therefore, will not be covered under warranty in our 4 yr. old pilot. never been involved in a wreck. *tr | |||
| 03/05/2006 | 1 | 08/27/2002 | |
| We were rear-ended, causing us to crash into a guard rail (directly in front of the driver), which then spun our vehicle around, causing the entire driver's side of the vehicle to come to rest against the guard rail. the crash occurred at roughly 30 mph, but neither the front, nor the side airbags deployed. *jb | |||
| 03/08/2006 | 88888 | 1 | 11/26/2004 |
| Dt*: the contact stated the srs light illuminated. the dealership determined the cable reel was damaged. there is a technical service bulletin, nhtsa item number # 10005879, which states the damaged cable reel can cause srs diagnostic trouble codes (dtcs). the dealer also informed the contact the cable reel needed to be replaced and without the repair there was a good possibility the air bags would not deploy in the event of an accident. the vehicle has not been repaired. | |||
| 07/04/2004 | 10000 | 2 | |
| There was a blind spot when the consumer looked in both mirrors, he turned his head to look and saw no vehicle. the instant the consumer turned back to the center lane, the vehicle began to spin out of control. the vehicle was totaled and no air bags deployed. *bf the second vehicle of this complaint is: vin#2hkyf185x4h603358 honda pilot 2004. the incident occurred on feb. 6, 2005 in which a similar incident occurred. the consumer looked in both mirrors, turned her head and started in the left lane and instantly swerved out of control. the vehicle spun around several times, went into an embankment, rear first about 40 feet, then hit a small tree. the back window blew out, the trunk was smashed in and none of the air bags deployed. *sc since the vehicle was totaled the consumer purchased another honda pilot and the same incident occurred. *jb | |||
| 03/02/2005 | 38420 | 1 | 05/07/2003 |
| 2003 honda pilot experienced minor problems. ***no answer required***. *mr the vehicle's srs light illuminated. the vehicle was taken to the dealer for repairs. on day after the repairs were made the srs light illuminated again. *nm | |||
| 04/08/2004 | 1 | ||
| On april 8,2004, the srs light came on in my pilot. i phoned the dealership and was told it might just need to reset itself because i had something sitting on the passenger seat and that it might take a couple of days for it to reset. the light never went off. i took it in to be checked on april 14, 2004. the service tech reset the srs light and i was told to bring it back if the light came back on. about 20 miles down the road, the light came back on. i returned to the dealership that afternoon where the service tech told me that the pilot was unsafe to drive because the airbags would not deploy. i was told that the parts would be overnighted and my vehicle would be ready the next afternoon. one of the parts came in but the other part is on national back order. monday, i was told that the part is on critical backorder and hopefully will arrive on april 26.2004. the dealership has provided me with a rental vehicle..i was told that when a part is on national backorder, it can takes months for the part to be available. i, too, like some of the other pilot owners, was told that my cell phone plugged in , could have caused the light to come on. i think that might be a little bit of a stretch.*ak | |||
| 02/15/2004 | 13000 | 1 | 07/31/2003 |
| The srs light on my 2003 honda pilot came on about a month and a half ago and has stayed on. the dealer looked at it, ordered a part which came in over 3 weeks later, installed the part (i believe it was a new airbag sensor), and still hasn't fixed the problem. they ordered another part which they said would take 3-4 weeks to come in. according to the service department, the airbags would not deploy in an accident currently due to this issue.*ak | |||
| 12/13/2003 | 10800 | 3 | 04/07/2003 |
| I was involved in head and side impact at highway speed and airbags were not deployed, as they should. as a result my wife received nick and back injuries. had the airbags deployed as they should injuries would have been less severe if any. *ak | |||
| 07/18/2003 | |||
| While driving at 35 mph hit a pole, and neither of the four air bags deployed. vehicle was totaled. dealer notified. *ak | |||
| 02/14/2003 | 2700 | 1 | |
| The air bag light constantly stayed on.*jb | |||
| AIR BAGS - FRONTAL | |||
| 12/18/2005 | 80100 | 1 | 02/03/2003 |
| Dt: the contact's vehicle was hit by another vehicle while waiting enter into traffic. the vehicle was at a complete stop, and the other vehicle was traveling approximately 35-40 mph. the moving vehicle hit the contact's vehicle on the front passenger side. the air bag system failed to deploy. the vehicle has not been inspected to determine the cause of the failure. vehicle has not been in any previous accidents. the manufacturer was contacted , but did not offer any assistance. *ak | |||
| 01/01/1901 | 1 | ||
| Srs electronic system was disrupted by electronic item being placed in the passenger seat of the 2003 honda pilot.***no answer required***. *mr *nm | |||
| 07/01/2004 | 1 | ||
| While driving vehicle suddenly accelerated. driver did not apply the brakes. driver was unable to maintain control of the vehicle, and it went down embankment smashing into a tree. upon impact, both air bags did not deploy. no injuries reported. the vehicle was towed and totaled by the insurance. *ak ref. odi no. 10115735 for 2004. *tt | |||
| 04/23/2004 | 41000 | 2 | |
| Consumer stated when using laptop on the passenger's seat srs light came on. as a result, air bags disengaged. *ak | |||
| 08/27/2003 | 136 | 2 | |
| The consumer received a letter from the manufacturer about a safety improvement campaign for the front air bags. the consumer took the vehicle to the dealer, who made the necessary repairs. the vehicle was taken to another dealer for another problem. while the mechanic was inspecting the vehicle the front air bags were checked and the mechanic made the necessary repairs according to the safety campaign because it looked like the air bags had not been repaired. the consumer(s) were concerned that repairs were done twice, but problem could recur. *ak the consumer felt that the air bags may not remain adjusted. *sc *jb | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 12/13/2003 | 10800 | 3 | 04/07/2003 |
| I was involved in head and side impact at highway speed and airbags were not deployed, as they should. as a result my wife received nick and back injuries. had the airbags deployed as they should injuries would have been less severe if any. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 09/05/2006 | 30000 | 2 | |
| Dt*: the contact stated the srs light illuminated indicating a problem with the seatbelts or the airbag system. the vehicle was taken to the service dealer. the diagnostic did not identify any problem so the warning light was reset. after three days, the warning light illuminated again. the service dealer was notified, but the manufacturer was not. | |||
| 04/12/2006 | 5 | 04/15/2003 | |
| First, i had both: a frontal impact with a deer and a rear collision with another car and none of my air bags deployed. dealer informed me that the impact on both occasions was not a severe/hard impact, therefore airbag did not open. they must be waiting for a few consumers to die before recalling these airbags and a lawsuit. it cost me over $3k to fix the damages on both ends. anyway, my srs light came on and stayed on since this past april. i took my pilot to my dealership and they told me that i need my cable reel replaced. they informed me that the cost to fix my pilot would be $400=$300 labor + $100 part and it is there way of robbing me blind. i told them to not performed the fix until i got a second opinion. they did reset the light for me but the srs light came back minutes after they return it to me. well, the second opinion at leesburg honda dealership close to my house want to rape my wallet of $1000 +. they are telling me that my air bag is bad and that i need to replace it or i will fail my va inspection. they told me that they are mechanics and specialize in repairing brokendamage car equipments. they are not engineers and can not explain to me why my air bag would go bad. the limited warranty does not cover since i am over my 3 yrs k miles. so basically to get my car fix, i have to pay to replace a defective part that was sold to me as new when i purchased my vehicle. who should i believe or which dealership knows what they are doing? *jb | |||
| 09/21/2005 | 79536 | 2 | 09/07/2002 |
| Dt: the srs light came on the dash panel. this came on without any previous incidents or problems. there was another recall on a separate issue, and while at the dealer for recall repair, the dealer inspected the srs light. the dealer made the determination that the airbag was not working. the dealer believed cell phone use had shorted the sensor of the srs. he tried to reset it. two miles after leaving the dealership, the light again illuminated and has been on since this time. the consumer called the dealership and they said the repair would cost 300 dollars. no repairs or corrections have been made at this time. *ak | |||
| 10/01/2004 | 1 | 11/15/2002 | |
| Srs light came on. took pilot to honda service to handle recall and presumably correct light problem. service person said problem was not recall related, instead said problem was srs control unit. since vehicle has over 36k miles, this was not covered by warranty. *jb | |||
| 09/10/2004 | 50466 | 1 | 06/01/2002 |
| Air bag light came on. dealer stated that the cost may not be covered under warranty.*ak the consumer stated this was a recalled item last year. the dealer stated a sensor went bad under the passenger seat. the service advisor stated the consumers problem had not do with the recall. *jb | |||
| 03/18/2003 | 4700 | 3 | 02/24/2003 |
| When using a lap top computer in the vehicle the srs light came on indicating that the air bags had been deactivated. the electronic waves hit the back of the seat causing this defect. *nm the problem happened repeatedly when the lap top was used in the front seat. the dealer turned the airbags on, on several occasions but cannot stop the occurrence. *sc *jb | |||
| 07/01/2003 | 36000 | 3 | 06/20/2002 |
| 3 times we had the srs light come on and stay on in our 2003 pilot. the second time they replaced the sensor again (warranty), but informed us that there was some sort of rf inside the vehicle interferring with the srs side airbag in the driver seat. the technician noted that it could be the use of cell phone or television. we had routinely used a portable dvd player in the pilot with ac power inverter plugged into the cigarette lighter. we used this for about a year with no problems. we tried the inverter one more time and without even connecting the dvd player, the srs light came on. this inverter was powered under the limit labeled on the cigarette lighter. they replaced the whole airbag controller this time which i think probably corrected the problem and is why it kept recurring. but now we are afraid to try again since we got a firm warning from the technician that we aren't supposed ot use inverters in the lighter and if this happens again, they won't cover it! i think they build these suv's knowing that people will use the receptacles for power, they even label them with voltage limits. i think if there are limitations known, we should be informed exactly what they are so we don't have to eliminate all usage. | |||
| 10/06/2003 | 20275 | 1 | 06/05/2002 |
| While traveling 50 mph another driver turned in front of my pilot without signaling. the whole right front of my vehicle was pushed in. the problem was that the air bags didn't deploy and according to witnesses the seat belt didn't lock. as a result i bounced off steering wheel twice. 2 days later i received a recall notice from honda saying that air bags are not deploying or deploying late. i believe that my injuries would have been less severe had the air bags deployed and/or the seat belt locked. *la | |||
| AIR BAGS - SIDE/WINDOW | |||
| 12/18/2005 | 80100 | 1 | 02/03/2003 |
| Dt: the contact's vehicle was hit by another vehicle while waiting enter into traffic. the vehicle was at a complete stop, and the other vehicle was traveling approximately 35-40 mph. the moving vehicle hit the contact's vehicle on the front passenger side. the air bag system failed to deploy. the vehicle has not been inspected to determine the cause of the failure. vehicle has not been in any previous accidents. the manufacturer was contacted , but did not offer any assistance. *ak | |||
| 06/19/2004 | 1 | ||
| On saturday night, 6/19/2004, we purchased a used 2003 honda pilot with aprox 17k miles on it. as part of the purchase agreement, hanlees toyota included an aftermarket leather upgrade for the cloth interior. subsequently, on monday (6/21/04) we were informed by american honda motors that the aftermarket leather upgrade was both potentially hazardous and would void our manufacturer's warranty. consequently, on tuesday, 6/22/04, we returned the car to the dealer and advised them of these circumstances, with the intention of a refund of our $5000 deposit and cancellation of the sale. however, hanlees was non cooperative in this request. reaching an impasse, we left with the car and are now seeking your assistance. here is the information from honda regarding the safety concerns of the aftermarket leather upgrade: honda service news, no aftermarket leather seat covers with side airbags, never install aftermarket leather seat covers on honda vehicles with side airbags. here's why: the occupant position detection system (opds) sensors attached to the seat-back foam are calibrated to sense through the seat cover. if the cover material changes, the odps could malfunction or turn on the srs indicator. side airbags that deploy through the seat bolster seam are sewn with a special thread that bursts and positions the side airbag to protect the occupant. this thread isnt available to the aftermarket, which means you must replace the seat cover whenever a side airbag deploys or a seat cover is damaged. also, when i pointed out the safety issue of the aftermarket leather upgrade i was sold, the response from the customer relations manager at the dealer was well side airbags arent even mandatory, anyway bottom-line, i think it is a potentially dangerous situation for this dealer to offer possibly hazardous aftermarket upgrades to its customers without warning them of their unsafe nature. *ak the onsumer was able to resolve the safety issue and as part of the resolution he would like to withdraw his complaint. *nm | |||