Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
09/07/20121010001
 I have been having a hard time turning the ignition with my key. now the key will not turn in the ignition. i believe this is a safety issue since there may be a situation where the car may need to be moved in a dangerous situation and cannot be turned. i found this website from 23 other complaints for the same issue on this website alone. *tr
05/24/201299975
 I was driving my wifes 2003 honda pilot stopped at light and when i started to drive away started to smell gasoline vapors coming into vehicle. drove home and smell continued after shutting vehicle off. next morning drove to honda dealer on tyndall parkway, in panama city florida, waited all day for an answer from service department, finally 1500 hrs on on friday, they told me the fuel line had separated at the joints and cuplings and that was the smell i experienced. they kept the vehicle since then awaiting parts to repair fuel line. i was told parts would not arrive until tuesday 5-29-2012, they still haven't was told again they would be available on 5-30-12. they also advised me it would cost$ 250, for part and total bill would be $1300, when i asked why so much for they stated labor would be for 11 hrs and cost $1150. being it was a safety concern agreed to pay as my wife has m/s and is handicap, and the fumes and keeping a window open in 90+ temp. would cause he ms to flair and possible relasp. 1). my question is why wasn't this vehicle recalled as a safety hazard with possible effects from gasoline fumes exposure and possibility of cataching on fire of vehiclewhich both could have lead to possible death or injury of handicap individual or vehicle occupants. and is it common for the fuel line to break in the model vehicle? 2). does honda allow for 11 hrs to replace and repair the fuel, and what is there responsibility in the matter of this incident, not to notifly owners of possible injury or death due to faulty equipment of there vehicles. i wish a response from honda on these issues. 3). and a investigation into these concerns involving the fuel line burst and connections involved here. and will this dealer provide written discribive information as to why this happened and will they notifly honda headquarters and customer services of this incident.