Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - MECHANICAL - CARRIER/RACK | ||||||||||||||||
| 08E013000 | HONDA (AMERICAN HONDA MOTOR CO.) | E (Equipment) | 2032 | MFR | HONDA (AMERICAN HONDA MOTOR CO.) | 02/05/2008 | 02/05/2008 | |||||||||
| Defect Summary | Honda is recalling 2,032 hitch style bike racks sold as aftermarket for use on my 2003-2007 and some my 2008 honda pilot, ridgeline, and acura mdx vehicles. a pinch bolt exists between the bike arm bracket and the upright assembly of the hitch style bicycle rack. | |||||||||||||||
| Consequence Summary | When moving the bike arm bracket to its down position, this pinch bolt has the potential of causing severe laceration or amputation to the user's fingertips or hand. | |||||||||||||||
| Corrective Summary | Owners should contact thule at 800-thule91 (800-848-5391) to obtain a free repair kit along with repair instructions or owners may contact honda at 1-800-999-1009 or acura at 1-800-382-2238 for further information. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 01012005 | 01/01/2005 | 10014736 | Use trim pad remover set to remove center panel. *eh | 05/09/2005 | |
| 1203 | 12/16/2003 | 10014215 | Hands-free telephone interface won't mute radio. *nm | 04/29/2005 | |
| 05012004 | 05/01/2004 | 10013953 | Audio unit and navigation system anti-theft codes available on interactive network. *nm | 04/27/2005 | |
| 1102 | 11/16/2002 | 10013757 | Pgm tester software sn311 - limitations and capabilities. honda tech line summary for dealer distribution. *tt | 04/26/2005 | |
| 1102 | 11/16/2002 | 10013811 | Can't program homelink system. honda tech line summary. *tt | 04/26/2005 | |
| 11012004 | 11/01/2004 | 10013653 | Dvd res works with old- and new-style headphones. honda servicenews. *tt | 04/25/2005 | |
| 10012004 | 10/01/2004 | 10013609 | Camera fixture retainer knobs now available. honda servicenews. *tt | 04/22/2005 | |
| 040103 | 04/01/2003 | 10003138 | Hands-free audio system mute logic. *tt | 10/09/2003 | |
| 040103 | 04/01/2003 | 10003146 | New air deflector available. *tt | 10/09/2003 | |
| 040103 | 04/01/2003 | 10003147 | Skimpy homelink range. change batteries in remote. *tt | 10/09/2003 | |
| 602 | 06/16/2002 | 638054 | Subject regarding pgm tester misfire counter. *tt | 12/10/2002 | |
| EQUIPMENT - ELECTRICAL | |||||
| 060103 | 06/01/2003 | 10002711 | No sounds from front door speakers - complaints. *tt | 09/11/2003 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 903 | 09/16/2003 | 10005024 | Dash outlet too loose. tech line summary. *tt | 01/26/2004 | |
| 1003 | 10/16/2003 | 10004956 | Heater blower motor overheats or blows fuse. various models including the 2004 insight and s2000. *tt | 01/21/2004 | |
| 03048 | 09/21/2004 | 03048 | 10003048 | The rear center vents do not blow air at any climate control setting. *tt this bulletin replaces previous bulletin, dated 08/19/2003 *tt | 10/07/2003 |
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||||
| 404 | 04/16/2004 | 10009048 | Audio, anti-theft codes. honda. tech line summary. *tt | 09/08/2004 | |
| 040103 | 04/01/2003 | 10003145 | Factory security system doesn't arm. *tt | 10/09/2003 | |
| 303 | 03/16/2003 | 10001840 | Factory security won't arm. *tt | 07/22/2003 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 02012005 | 02/01/2005 | 10015285 | Replacing lost or damaged navigation system dvds. *tt | 07/13/2005 | |
| 03074 | 10/07/2003 | 10004796 | Navigation system reboots while using advanced category or displays u.s. post office phone numbers incorrectly. *tt | 01/08/2004 | |
| 603 | 06/16/2003 | 10003205 | A condition may exist where the customer can't remember navigation system personal identification number (pin) - information. *tt | 10/10/2003 | |
| 040103 | 04/01/2003 | 10003141 | Looking for the navi system serial number in certain vehicles. *tt | 10/09/2003 | |
| 02060 | 10/08/2002 | 10000262 | Navigation screen reverses color. *tt | 02/20/2003 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 060105 | 06/16/2005 | 10018174 | No sound from dvd in vehicle entertainment system. *jb | 12/16/2005 | |
| 10162004 | 10/16/2004 | 10014481 | Dvd rear entertainment system headphones. *eh | 05/03/2005 | |
| 090103 | 09/01/2003 | 10005082 | Cd changer for pilot lx installs in some ex models. honda servicenews. *tt | 01/29/2004 | |
| 603 | 06/16/2003 | 10003208 | A condition may exist where the clock loses time. *tt | 10/10/2003 | |
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||||
| 04012004 | 04/01/2004 | 10009031 | Wind noise from the roof rack. honda. servicenews. april 2004. *tt | 09/08/2004 | |
| 060103 | 06/01/2003 | 10002704 | Replacement roof rack inserts available. *tt | 09/11/2003 | |
| EQUIPMENT - OTHER - LABELS | |||||
| 08-040 | 05/31/2008 | 10025523 | Load carrying capacity reduced label for all honda vehicles. *pe | 08/15/2008 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08012004 | 08/01/2004 | 10014299 | Thump when accelerating or braking. *sc | 04/29/2005 | |
| 08012004 | 08/01/2004 | 10014285 | Use correct flash setting for digital inspection photos. *sc | 04/29/2005 | |
| 08012004 | 08/01/2004 | 10014289 | Store digital inspection photos for warranty claims. *sc | 04/29/2005 | |
| 09162004 | 09/16/2004 | 10013833 | Sending hds snapshot. *eh | 04/26/2005 | |
| 110102 | 11/01/2002 | 10005890 | Service manual fix. service maintenance schedule. honda servicenews. *tt | 03/18/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 06/11/2010 | |||
| The key does not turn in the ignition. we have to wiggle it or mess with it many times to get it to turn, sometimes it takes too long for us to get to it turn, which causes many inconveniences for us. the dealer wants $700-$900 to repair this problem, which is outrageous. the consumer should not be responsible for this defect or mistake in the engineering design of the vehicle. and we know this is a common problem with hondas. please recall pilots for this very inconvenient defect. if there is an emergency and someone needs to get to the hospital quick, not being able to start your car because the key won't turn will be catastrophic. this problem needs to be taken care of quickly by the manufacturer. | |||
| 02/13/2010 | 87000 | 1 | |
| There are several issues: 1. the problem began with the key not fitting properly as it once did, perhaps after several attempts. when i turn the key or put the key in the ignition it won't turn to get the vehicle started. i turned the steering wheel all the way to the left and it doesn't matter. the pilot still won't start. when reading the manual, it's a push sign under the ignition but this isn't addressed in the manual. it doesn't tell you the purpose of the push sign. i've tried everything to get the key to turn and i've let others try also. and it doesn't work for anyone. the steering wheel is turned all the way to the left but the wheels are not and it won't turn to the right it all; it's locked. the vehicle won't go in neutral, so i can roll it or nothing. 2. there is knocking noise that is louder when you accelerate on the left front side perhaps it's coming from the drive-train or axle on that side, almost sounds like something is loose and may fall off. 3. the radio turns off for a few seconds randomly and it may not happen again for a while and suddenly does once again. 4. the lock and handle to the glove compartment broke off and cannot be opened. 5. the wire to control the handles for the rear seats to recline and fold down broke from within the seats. i looked inside it's the piece of plastic to hold the wire in place that broke, there needs to be a better replacement part made of steel not plastic. 6. the floor mat sticks in bunches causing the carpet to soil can be hazardous i.e. toyota, only remedy is to replace the floor mat for the truck entirely, very, very expensive... 7. when it reaches 30mph it shakes and you can hear a loud noise like you're driving over something ridged it's scary. 8. the button for four wheel drive does not function 9. the chrome on the door handles peeled off tearing the skin causing injuries to the hand, my finger still feels tingly and numb. please help!!! *tr | |||
| 02/15/2006 | 79000 | 1 | 06/20/2003 |
| Same situation as released in odi case number 10172900. i had a tremendous amount of smoke coming from the dash. the smell of burning plastic or circuit board was strong. after the incident, my rear dvd headphone outputs, both wired and wireless, no longer function. took the pilot to a dealer and they could not confirm the failure of the headphone outputs even though i requested that they put in a dvd to test the system. they did not have one available. the dealer would only pull the radio unit and recommend that i replace that unit. when i asked if they had tested the unit, the response was that they could not test the unit. the unit would have to be sent somewhere for test and possible replacement. they could not guarantee that this would fix the problem. to view the area behind to dvd player, i was advised that it would take a technician 8 plus hours to remove the necessary dash elements in order to get into the cavity containing the dvd player. there was a definite resistance to explore the suggestions i had as to why there may have been smoke. all i know is the there was enough smoke to require me to pull off the road and my daughter and i to bail out of the car. *jb | |||
| EQUIPMENT ADAPTIVE | |||
| 09/07/2012 | 101000 | 1 | |
| I have been having a hard time turning the ignition with my key. now the key will not turn in the ignition. i believe this is a safety issue since there may be a situation where the car may need to be moved in a dangerous situation and cannot be turned. i found this website from 23 other complaints for the same issue on this website alone. *tr | |||
| 05/24/2012 | 99975 | ||
| I was driving my wifes 2003 honda pilot stopped at light and when i started to drive away started to smell gasoline vapors coming into vehicle. drove home and smell continued after shutting vehicle off. next morning drove to honda dealer on tyndall parkway, in panama city florida, waited all day for an answer from service department, finally 1500 hrs on on friday, they told me the fuel line had separated at the joints and cuplings and that was the smell i experienced. they kept the vehicle since then awaiting parts to repair fuel line. i was told parts would not arrive until tuesday 5-29-2012, they still haven't was told again they would be available on 5-30-12. they also advised me it would cost$ 250, for part and total bill would be $1300, when i asked why so much for they stated labor would be for 11 hrs and cost $1150. being it was a safety concern agreed to pay as my wife has m/s and is handicap, and the fumes and keeping a window open in 90+ temp. would cause he ms to flair and possible relasp. 1). my question is why wasn't this vehicle recalled as a safety hazard with possible effects from gasoline fumes exposure and possibility of cataching on fire of vehiclewhich both could have lead to possible death or injury of handicap individual or vehicle occupants. and is it common for the fuel line to break in the model vehicle? 2). does honda allow for 11 hrs to replace and repair the fuel, and what is there responsibility in the matter of this incident, not to notifly owners of possible injury or death due to faulty equipment of there vehicles. i wish a response from honda on these issues. 3). and a investigation into these concerns involving the fuel line burst and connections involved here. and will this dealer provide written discribive information as to why this happened and will they notifly honda headquarters and customer services of this incident. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 12/07/2011 | 4 | ||
| 2003 honda pilot. consumer writes in regards to recall 12v-136 concerning low beam headlights *tgw on december 7, 2011, the consumer took the vehicle in for service due to the a/c not working. the dealer found the blower motor transistor was faulty. the ac transistor was replaced and re-tested and operating normally. the consumer stated prior to taking the vehicle in to replace the ac transistor, the low and high beam headlights were working. the very next morning, she discovered the low beam headlights were no longer working. on december 13, 2011 both low beam headlights were replaced at a cost of $ 142.06. in april 2012. the low beam headlights would go off for a few days and then come back on again. on may 10, 2012, the consumer received a recall notice in the mail, stating the low beam terminal would be replaced, and if necessary the combination lighting switch would be replaced too. on the same day the she received the notice, the low beam headlights went out again. the consumer informed the dealer, the low beams weren't working and they advised her that the low beam bulbs needed to be replaced. the consumer asked the dealer, would replacing the low beam terminal fix the problem, and the service advisor responded by saying no, as the terminal had nothing to with the low beam. the vehicle was serviced and later that afternoon, the low beam lights were working again. on may 21, 2012. the low beam head lights failed again. the consumer stated the dealer only replaced the combination light switch and not the low beam terminal. the low beams are currently not working, which is forcing the consumer to use the high beam lights. *jb | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 09/01/2004 | 14000 | 1 | 08/15/2003 |
| The jack collapsed while jacking up the vehicle to change the front tire on the passenger side. *jb the consumer was carrying a load of 4500 pounds when the jack collapsed. the dealer replaced the crushed jack with an same type of jack. the consumer stated that he will never use it. *tc | |||