Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 204 | 02/16/2004 | 10014248 | Water leak at doors and/or floor. *nm | 04/29/2005 | |
| 06012004 | 06/01/2004 | 10014213 | Rodent damage to knock sensor subharness. *sc | 04/29/2005 | |
| 9112003 | 09/11/2003 | 10004683 | Request for visit to inspect the tailgate spoiler catching/snagging the roof. *tt | 12/31/2003 | |
| STRUCTURE - BODY | |||||
| 704 | 07/16/2004 | 10014117 | Rear tailgate glass broken. *sc | 04/28/2005 | |
| 704 | 07/16/2004 | 10014108 | A thumping sound from the rear of the passenger's compartment when accelerating or braking can be caused by the back and forth movement of fuel in the fuel tank. *sc | 04/28/2005 | |
| 804 | 08/16/2004 | 10014059 | Wind noise at hood air deflector seal. *sc | 04/27/2005 | |
| 09012004 | 09/01/2004 | 10013343 | Wind noise at the hood air deflector seal. *eh | 04/14/2005 | |
| 04003 | 02/13/2004 | 10011095 | Tailgate spoiler foam strip hangs down. *tt | 12/29/2004 | |
| 1002 | 10/16/2002 | 10005936 | Rear license plate bolts missing. honda october tech line information. *tt | 03/18/2004 | |
| 1002 | 10/16/2002 | 10005942 | Tailgate spoiler hits roof. honda october tech line information. *tt | 03/18/2004 | |
| 110102 | 11/01/2002 | 10005869 | Whistling from dashboard or windshield. *tt | 03/18/2004 | |
| 1002 | 10/16/2002 | 10005935 | Re-keying sidewinder locks. honda october tech line information. *tt | 03/18/2004 | |
| 110102 | 11/01/2002 | 10005873 | Missing rear license plate bolts. honda servicenews. *tt | 03/18/2004 | |
| 903 | 09/16/2003 | 10005026 | Center console won't latch. tech line summary. *tt | 01/26/2004 | |
| 1003 | 10/01/2003 | 10004967 | Center console lid doesn't latch or stay latched - service tip from honda servicnews. *tt | 01/22/2004 | |
| 107 | 07/16/2002 | 637677 | Subject regarding wind noise from hood air deflector. *tt | 12/04/2002 | |
| 107 | 07/16/2002 | 637662 | Information on servicing ticking, clicking noise at the dash. *tt | 12/03/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 03054 | 09/02/2003 | 10004698 | Clicking or creaking from the door(s) while driving on a bumpy road. *tt | 12/31/2003 | |
| STRUCTURE - BODY - HOOD | |||||
| 010902 | 09/01/2002 | 638110 | Subject regarding wind noise from hood air deflector. *tt | 12/10/2002 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 09162004 | 09/16/2004 | 10013867 | Rear tailgate glass broken. *eh | 04/26/2005 | |
| 110102 | 11/01/2002 | 10005891 | Scraping or popping when opening tailgate. honda servicenews. *tt | 03/18/2004 | |
| 03060 | 09/23/2004 | 10004703 | Scraping or popping when operating the tailgate. *tt | 01/02/2004 | |
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||||
| 10162004 | 10/16/2004 | 10014493 | Rear tailgate glass broken. *eh | 05/03/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/01/2011 | 107000 | ||
| Over the last few months, i have noticed the driver side floor mats are soaked with water on my 2003 honda pilot. attempts to find and repair the leak have failed. i see multiple examples of this on-line where consumers like me are getting no help from honda corp. i am constantly pulling up the carpet to allow it to dry out but the risk of mold, mildew, and rust are high. i already have a musky small in the car which is not good for the health of my family. additionally, i just pulled up a cover plate on the driver-side floorboard to discover more water pooled around the e-brake cables. this pool of water covered the e-brake components and could have rusted out the cables making it useless. | |||
| 07/02/2010 | 69000 | ||
| I had repeated visits to babylon honda in babylon , ny for a rear tailgate spoiler problem. when opening the tailgate (rear door) the spoiler would hit and grind against the roof panel. babylon honda addressed the issue by tightening the spoiler mounts which worked for awhile, but the problem returned. this past july while driving on interstate 91 at 65mph, the spolier flew off my car and nearly hit the car behind me. i am waiting for babylon honda's response to repair this problem - the spoiler mounts cracked. | |||
| 02/13/2010 | 87000 | 1 | |
| There are several issues: 1. the problem began with the key not fitting properly as it once did, perhaps after several attempts. when i turn the key or put the key in the ignition it won't turn to get the vehicle started. i turned the steering wheel all the way to the left and it doesn't matter. the pilot still won't start. when reading the manual, it's a push sign under the ignition but this isn't addressed in the manual. it doesn't tell you the purpose of the push sign. i've tried everything to get the key to turn and i've let others try also. and it doesn't work for anyone. the steering wheel is turned all the way to the left but the wheels are not and it won't turn to the right it all; it's locked. the vehicle won't go in neutral, so i can roll it or nothing. 2. there is knocking noise that is louder when you accelerate on the left front side perhaps it's coming from the drive-train or axle on that side, almost sounds like something is loose and may fall off. 3. the radio turns off for a few seconds randomly and it may not happen again for a while and suddenly does once again. 4. the lock and handle to the glove compartment broke off and cannot be opened. 5. the wire to control the handles for the rear seats to recline and fold down broke from within the seats. i looked inside it's the piece of plastic to hold the wire in place that broke, there needs to be a better replacement part made of steel not plastic. 6. the floor mat sticks in bunches causing the carpet to soil can be hazardous i.e. toyota, only remedy is to replace the floor mat for the truck entirely, very, very expensive... 7. when it reaches 30mph it shakes and you can hear a loud noise like you're driving over something ridged it's scary. 8. the button for four wheel drive does not function 9. the chrome on the door handles peeled off tearing the skin causing injuries to the hand, my finger still feels tingly and numb. please help!!! *tr | |||
| 12/18/2009 | 101054 | 1 | |
| 2003 honda pilot ex with 101,054 miles front, side and rear motor mounts were cracked and leaked hydraulic fluid. honda dealer replaced all three motor mounts costing $600.00. honda dealer states this is a common problem since the motor mounts have hydraulic fluid in them (they are not all rubber). *tr | |||
| 04/20/2009 | 69077 | 1 | |
| The chrome plating on the passenger side door handle of our 2003 honda pilot is flaking at the front edge. it is a dangerous cut hazard. our pilot has only 69077 miles. this defect should be a recall, as it is a safety hazard. i purchased a extended warranty from the dealer, but was told that this is not covered. the repair cost is $39.00 labor and $20.00 for handle. the dealer service writer said he has seen this before, and has even experienced it himself. *tr | |||
| 12/15/2008 | 42000 | 1 | |
| My 2003 honda pilot was causing lacerations to the hands and fingers when using the door handle from the inside of the vehicle because of the delaminating door handles. the chrome plating on the plastic delaminates and has a very sharp edge that slices the fingers or hands if rub against. all of my family members have had laceration injuries from these defective handles. i have pointed out the defect to honda but they say it is normal wear and tear and not covered. i have older vehicles from other manufacturers that don't have this issue and obviously disagree with honda's assessment. *tr | |||
| 11/01/2004 | 1 | ||
| Honda pilot 2003, very difficult to see what is behind, a back-up sensor should be standard in all cars. *bf safety hazard concern. *sc | |||
| 02/06/2003 | 1 | ||
| Nar 03/03/2003. the consumer was involved in an accident. the vehicle was hit just after the right side door and on the right side rear wheel. there was substantial damage done to the vehicle. *jb | |||
| 06/24/2004 | 15000 | 6 | 01/17/2003 |
| When opening the tailgate the consumer noticed that the spoiler hit the rear window and the roof. consumer notified the dealer about this issue. *ak the sunlight caused heat swelling of the plastic tailgate spoiler. when the tailgate was opened, the spoiler would strike the roof which resulted in scratches and damage to the roof. *nm | |||
| 06/25/2003 | 100 | 0 | 06/10/2003 |
| My honda pilot becomes unstable at speeds above 60 mph, it responds as though there is play in the steering and any small road imperfections cause the vehicle to veer left or right, i took it to cush honda where i purchased the vehicle and they said three of four tires had 52 pounds of air in the tires, which had to have been there on delivery since i have less than 700 miles on the vehicle and it has never been serviced or had air put in the tires, the problem still exists and is unsafe at highway speeds in traffic, the service manager claims all pilots do it and it is a design problem? please advise. *jb | |||
| 06/13/2003 | 1800 | 1 | 03/14/2003 |
| While driving honda pilot ex-l on a local street at 35 mph, the right rear wheel seems to have hit something or skidded. attempt to control the vehicle by moving the steering wheel resulted in the suv going out of control. while still on the road, any attempt to steer the vehicle caused it go in an unexpected direction. finally, the vehicle rolled over and landed back on the wheel in a ditch by the side of the road. driver sustained head injuries and two children in car seats, ages 1 and 4, escaped unhurt in the back seat. the car sustained extensive damage all around especially on the driver side. the windshield, front side windows, front doors and front roof appear to have sustained the greatest impact. the fact that the vehicle went out of control so easily seems to point to a mechanical failure. it would be useful to investigate this issue to prevent any future roll-overs by anyone using this vehicle. *jb | |||
| 06/04/2003 | 40 | 1 | 10/13/2002 |
| While driving my 2003 pilot at speeds over 40 mph, opening either the rear window causes a pressure imbalance within the vehicle which unless the windows are immediately closed, causes extreme ear pain to all passengers. this situation can cause a potentially hazardous situation if the vehicle is in high speed traffic and the pressure change affects the driver. i contacted my local dealer as well as american honda and they claim that they have no record of any such complaints. *nlm | |||
| 02/12/2003 | 4600 | 1 | 10/27/2002 |
| While backing out of the drive way and turning the steering wheel in either direction you can hear a thumping sound, it's a constant thumping. if only the back 2 windows are rolled down, the sound of the wind passing through the car is deafening. it creates a booming that immediately affects the ear drum. *jb | |||
| 09/03/2002 | 2 | 08/30/2002 | |
| Consumer was driving at highway speed with all windows closed. then passenger opened rear window, and vehicle felt like it was falling apart. there was a terrible noise. consumer had to open two windows to stop loud noise. *akthere is also a loud boom noise heard when three of the windows are opened at certain levels. *jg | |||
| STRUCTURE - BODY | |||
| 06/11/2012 | 169500 | 1 | |
| While on my wayback on i95 from richmond, va to silver spring maryland, i suddenly heard a noise from my back window and i saw my honda pilot spoiler fly away and land in front of the upcoming traffic and almost causing an accident. today, i still have not replaced this back spoiler and i have seen many other honda pilots on the highway or in the city without this back spoiler. *tr | |||
| 06/11/2012 | 169500 | ||
| While on my wayback on i95 from richmond, va to silver spring maryland, i suddenly heard a noise from my back window and i saw my honda pilot spoiler fly away and land in front of the upcoming traffic and almost causing an accident. today, i still have not replaced this back spoiler and i have seen many other honda pilots on the highway or in the city without this back spoiler. | |||
| 06/05/2009 | 65000 | 1 | |
| The floor board of my 2003 honda pilot is very damp to the extent that if you were to leave a paper back on it, the bag would become wet. this was last observed on an 5-hour trip we were taking on june 5th. it rained all day, and we were running the air condition for the entire trip. when we returned home, we had to remove the mats (which were wet on the bottom) to allow the floors to dry out. it still is damp to this day (june 16th). i don't know if it has anything to do with the air conditioning system, or if it is outside water leaking in. this has been an ongoing problem that i first noticed approximately 3 years ago. dealer was not able to determine cause of problem then. it is hard to attribute the problem to any event because the floor remains damp for an extended period of time that you can't really be sure what condition is causing it - you are operating the vehicle through so many conditions that it's hard to tell. from time to time i have to take out the mats when it becomes extremely damp. i'm concerned about the possibility of mold, though i've been able to prevent the vehicle from becoming too musty. *tr | |||
| 07/01/2008 | 125000 | 1 | |
| Honda pilot leaking through and to the front floor boards. *tr | |||
| 08/14/2004 | 25000 | 1 | |
| While driving 40 mph spoiler fell off into oncoming traffic. dealer stated the part was warping and produced one inch gap. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 08/08/2012 | 1 | ||
| The chrome finish on the door handles from the inside, this chrome finish is a think later of material almost like flex metal - it's very sharp and easily creates cuts in hand when opening the car doors. approx 3 days ago, i was moving my hand as i was driving and my finger touched the pealing chrome finish creating a deep cut causing pain and bleeding. i have kids and they may get hurt by this. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 05/14/2004 | 11000 | 1 | 05/15/2003 |
| Liftgate glass on 2003 honda pilot essentially shattered. the vehicle was not hit by any object. local honda dealer states it is not covered. i don't know whether or not it was defective glass or installed by manufacturer incoorectly.*ak | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 05/14/2005 | 32961 | 1 | 04/15/2003 |
| Dt: when opening the tailgate the hinge failed, and the hatchback fell down on consumer. it appeared that piston was too small for the weight of the door, and the attachment should be placed in a position where it could support the weight of door. no injuries occurred. currently, the hinges completely failed.*ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/11/2008 | 105000 | 1 | |
| At 100,000 miles i was informed by the honda dealership that 2 of 3 motor mounts were cracked and should be replaced on my 2003 pilot. this will cost me approx $400. seems that many honda pilot owners are having this same problem. i have never had this problem with any other older car. *tr | |||
| 02/22/2006 | 51000 | 3 | 09/01/2003 |
| Dt*: the contact stated the welds on the firewall broke three times. this caused water to leak onto the floor; driver and passenger side, front and back. the dealership welded the firewall twice, but there have been no repairs this final time. updated 03/17/06. *jb | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 02/14/2003 | |||
| At highway speeds 45mph-75mph a high pitch noise orginates from the driver side window or frame, very annoying and can not isolate as of yet, maybe mis-aligned windshield? please direct. | |||