Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
11/02/2009120000
 Driver heated seat started acting up a couple years ago. it would work in spurts and then not at all. brought this to attention of my honda dealer, who could not find a problem. i am unsure of exact date or mileage since i took them at their word. at this point in 2011 the seat now has one searing hot spot, when it works, and emits a burning odor. the hot spot is searing hot and will literally leave a red burn mark on your thigh. it is obviously a defective heating element with a short and i consider a live electrical short a safety and liability issue. i am reporting this as a fire since their is a burning and smoke odor . i have made an appointment with honda economy superstore, hixson tn and will update my complaint accordingly.
11/17/2011
 The driver side seat split in several places and when we took it to be repaired the specialist noted that the heating element had scorched the seat in several places and was in danger of catching on fire. whole element had to be repaired and seat replaced.
12/26/201081000
 The weld failed on the drivers side seat mounting bracket on one side of the seat causing the drivers seat to move and attempt to recline.
04/18/200720000
 We were in an accident in a 2005 honda pilot. the front seats broke on a rearend impact.the backs of the front seats actually broke. i wanted to know if this is a safety feature. my wife and i both have permanant damage to our backs and were wanting to know if honda was responsible. we are both disabled because of the accident.
04/28/200618000102/01/2005
 Dt*: the contact stated while the vehicle is driven over 55 mph with the rear windows open, there is a thumping noise throughout the vehicle. this causes discomfort to the occupant's ears. the vehicle has not been seen by a mechanic. updated 07/03/06. *jb the leather seats were cracking.
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
05/06/2005003/29/2005
 Headrest of the driver and passenger seats are really far away. this causes serious neck strain and pain. this is a serious safety hazard since it could cause a major injury in the event of a crash. the headrest of the driver and passenger seat is a doughnut hole types headrest. this headrest is not adjustable and sits far back away from the back. so, it does not provide support to the neck. quite a few people seem to have this problem.
03/01/20053000101/01/2005
 Headrest of the driver and passenger seats are really far away. this causes serious neck strain and pain. this is a serious safety hazard since it could cause a major injury in the event of a crash. the headrest of the driver and passenger seat is a doughnut hole types headrest. this headrest is not adjustable and sits far back away from the back. so, it does not provide support to the neck. quite a few people seem to have this problem. please check http://www.edmunds.com discussions and http://www.honda-pilot.org discussions. please recall this vehicle to fix this problem.*ak
SEATS - FRONT ASSEMBLY - RECLINER
07/05/2007330001
 While stopped at an intersection, an infiniti g35 impacted my vehicle in the rear at 35 to 40 mph. both front seatbacks in my 2005 honda pilot ex collapsed in the crash resulting in sprains/strains to my and the front passenger's back and neck. my doctor also commented that the head restraints are too short for my height (6 ft.).
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
12/24/200965000
 Tl* the contact owns a 2005 honda pilot. the driver-side seat became so hot that it burned a whole through the seat and her coat. the vehicle was taken to the dealer, and a technician stated that the heating quilt failed. the failure mileage was 65,000.
SEATS - MID/REAR ASSEMBLY
05/31/2007288001
 Tl*the contact owns a 2005 honda pilot. on may 31, 2007, the contacts son became entangled in the middle passenger row seat belt while sleeping. the tension on the seat belt would not release when unbuckled, which caused it to dig into his stomach. the contact stated that the seat belt had to be cut off. the purchase date was unknown. the current mileage is 29,000 and failure mileage was 28,800. the consumer stated the seat belt was replaced at no cost. updated 08/07/07 *tr