Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 1204 | 12/16/2004 | 10018091 | (front) wheel vibration. dealer visit request. *tt | 12/15/2005 | |
| 01162005 | 01/16/2005 | 10014763 | Damper noise. *eh | 05/09/2005 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 01162005 | 01/16/2005 | 10014756 | Wheel vibration. *eh | 05/09/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/13/2012 | 101000 | 1 | |
| I took it in for a recall. i was told that the front and right engine mounts are cracked. at about 25-45 mph there is a noticeable shudder under the hood. in searching the nhtsa database i find many other reports of this shudder and several saying that engine mounts are a problem in this model. the reports are in several areas including engine, suspension, drive train, transmission. it seems the engine mounts could be a common denominator. if the mounts go it could cause a catastrophic failure including loss of control. *tr | |||
| 07/02/2012 | 85000 | 1 | |
| Vehicle pulls to the left and wheels shimmy on freeway. purchased 4 new tires with front and back alignment, plus tire balancing on 08-01-12. vehicle still pulls to the left and wheels shimmy when driving on freeway. *tr | |||
| 11/13/2008 | 33376 | 1 | |
| I recently purchased an '05 honda pilot from butler pre-owned dealership in butler, pa. the vehicle was leased for 3 years, and i worked the deal on the car on the internet. when a price was agreed to, i drove to butler to pick up the vehicle, however, i test drove it first. it had a very noticeable shimmy, and a shudder when driving at 50mph speeds and up. i told the salesman that this was unacceptable, so we returned to the dealership, and drove 3 other '05 pilots on the lot, all with the same problem. the salesman and sales manager said this was a result of putting new tires on all of these vehicles, and after driving the vehicle for a while, the ride would smooth out. well, i swallowed this line of crap, hook, line, and sinker, and after returning home, and driving the pilot for a couple weeks, i replaced the new kumho tires with oem goodyear integrity tires, and had the wheels balanced twice, once at honda dealer, and again at local tire shop, with latest state of the art balancing machines. after all this, the shimmering and shuddering is still as bad as it was when i brought the vehicle home, and i cannot drive this thing at highway speeds. after much research on the internet lately, i have found literally thousands of complaints from pilot owners with the same problem that i am having. i paid $16500 for this vehicle, and can't even drive it out of town, and i'm not going to sit still and accept this as my fate. first, at the very least, the dealer mis-represented this vehicle, and i should have some recourse in this respect. second, honda has obviously put out a defective product, which they should be willing to fix, or compensate the victims of this type of fraudulent product. i was very happy at the prospect of purchasing a quality vehicle, which my wife and family could enjoy for years to come, and felt justified in spending the money to do so. however, i now feel sick at the prospect of paying for this mistake for the next 6 years. please help! *tr | |||
| 06/11/2005 | 1 | ||
| Since we purchased our new pilot, we have experienced a continued steering wheel vibration at approximately 69 mph through 80 mph. several attempts to repair the vibration have failed. the service manager said that honda is aware of the condition but is unable to find a solution. taking this vehicle on a trip is out of the question. we will trade this vehicle in on a different make as soon as we have enough equity to break even. *jb | |||
| 03/04/2006 | 32323 | 1 | 01/23/2005 |
| The incident happened while driving home from school at around 4:30 pm. just like always around at certain part of the freeway the traffic began and everyone was slowing down. i began to press on my breaks. this is were things all went to fast and are kind of weird. going about 60 mph, my suv was not slowing down and it jerked to the left. there were a lot of bad, scary noises, ones that automobiles shouldn't make. luckily, i didn't hit anyone else. my thought before i got out of the car was that i totally slammed into the center median. however, upon exiting the vehicle i saw that cosmetically the car was pretty much fine. all the commotion that i heard and felt didn't make sense at first but then it all came to fruition. it seems that going 60 mph with 10-15 feet my car came to a dead stop, resting on two right side tires and to left side wheels. the freeway patrolman went up and down the freeway to make sure i didn't hit anything (because i didn't!), and all he found were pieces of my car and nothing else. again we don't know what happened, but there is a long list of mechanical, body and refinish work that needs to be done and replaced. so far around 7,000+ in damages. not to mention they are not sure if the transmission and the frame are messed up. the rear sub frame, the piece that holds the suspension together, broke clean in half. we don't know if the front failed and caused the back to fall apart, or if the back failed and caused the front to fall apart. to correct it they are just going to repair everything that needs to be fixed, most which are being replaced with used parts. the only physical injury that occurred was a big burn/cut i got from the side air bag going off. plus, by replacing the pieces with used parts, how do they know it won't fail again? especially because they don't know what happened in the first place! thanks for your time. *nm | |||
| 06/18/2005 | 1 | 06/18/2005 | |
| 2005 honda pilot has been to dealer 4 times have not fixed problem thought it was fixed rotated tires problem is back now tires are wearing on edges alignment done on car 4 times this is not the problem with pttr will go off the road in seconds if not careful this is a safety problem. *jb | |||
| 06/20/2005 | 5 | ||
| My vehicle continues to have a front end shimmy at 70 to 75 miles per hour. the dealer has balanced and rotated my tires numerous times with no improvement. a high speed balance by an independent dealer has improved the shimmy but it is still annoying. *nm | |||
| 08/25/2005 | 1 | 07/13/2005 | |
| 2005 honda pilot developed problems with vibration at speeds of 70 mph.*** no answer required***. *mr the vehicle was taken tot he dealer twice. the first time the dealer's technician balance the wheels but that did not correct the problem. the second time the technician rotated and balanced the wheels but the consumer could still feel the vibration while driving. *nm | |||
| 05/20/2005 | 8000 | 1 | 12/01/2004 |
| At 8,000 miles my 2005 honda pilot developed a vibration, or jitter at 65 mph and higher. moderate steering wheel vibration by 73 mph. owner had an independent tire dealer check and re-balance the wheels as needed. vibration remained. 2 more visits to dealer who advised no problem found and go see the goodyear dealer, who wanted no part of this issue. more trips to dealer who advised the vehicle owner should consider replacing the oem tires (now at only 8,500 miles). owner replaced oem tires with michelin ltx m/s ($700) and vibration remains. dealer re-balanced tires on hunter 9700 machine resulting in minor improvement but basic jitter remains. next visit the deal acknowledges jitter, it's annoyance, and blames tread pattern on the now non-oem tires. filed complaint with honda north america and waited 312 business hours for a return call. honda responded when i mentioned arbitration. honda north america reports the dealer said 'no problem found'. now at 14,000 miles. honda says they have no regional rep covering my area (4th largest metropolitan area in the us) and will call me back, soon. the vehicle jitter remains, 65 mph and higher, making the vehicle tiring to drive on trips of distance (vacation travel). the jitter/vibration is distracting and over rides standard 'road feel'. honda appears to not be interested in my issue, or does not have a solution. other honda pilot owners in my area, and on internet boards, report the same symptom. *jb | |||
| 07/13/2005 | 500 | 2 | 07/13/2005 |
| 2005 honda pilot ex-l was purchased on 7-13-2005 it now has 1210 miles on it. a vibration has occured similiar to out of balance wheels and tires at around 70 mph. dealer has balanced wheels, sent vehicle out to another tire company for rotation and spin balance. nothing has cured the vibration. the dealer is helpful, but apparently cannot solve my problem. we feel this is an accident waiting to happen. we also understand this is not an uncommon problem, that honda refuses to address. | |||
| 07/27/2005 | 4 | 3 | 07/26/2005 |
| Brand new 2005 honda pilot exl with res has a vibration between 70 mph and 80 mph. honda will not fix this because they claim they can't drive over 65 mph and therefore can't prove the problem exists. i've had honda balance the tires twice and paid to have a goodyear deal balance them. the problem still exists. *jb | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 06/13/2007 | 45000 | 3 | 12/20/2004 |
| For no apparent reason, my 1995 honda pilot decideded on it's own to apply the left front brakes on a smooth straight two way road. this pulled the car across the divider into oncoming traffic. it only lasted a second or two so i was able to steer back into the correct lane before hitting anything. it happened a few more times in the next week, and eventually the vsa light started to illuminate when the car started. i took it to the dealer and they want $1000 to replace a defective yaw sensor. is this the same yaw sensor involved in the kia sportage recall (number 05v120000)? why does the vsa still try to operate with a failed sensor? | |||
| SUSPENSION - FRONT | |||
| 04/22/2009 | 93000 | 1 | |
| Simultaneous failure of left and right front wheel bearings at 90k miles. damage could lead to catastrophic bearing failure and loss of vehicle control. vehicle is in the se united states with excellent roads and weather. bilateral failure is not based on any regional conditions or driving conditions (no towing/no trails or offroad) but can only be a result of faulty initial parts. all work done by dealership in past. awaiting response from honda corporate concerning this issue-no resolution to date. *tr | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 04/15/2008 | 65150 | 2 | 05/01/2005 |
| Simultaneous failure of left and right front wheel bearings at only 65,000 miles. further damage could led to catastrophic bearing failure and loss of vehicle control. repaired at honda dealership for $600 (bearings and alignment). *tr | |||
| SUSPENSION - REAR | |||
| 04/08/2008 | 33000 | ||
| This vehicle was brought to the dealer in april 08 while under warranty. i had a tire dealer attempting to fix a slow leak when they called my attention to the fact that both rear tires were slick, devoid of any tread, on the inner 3. the exterior looked fine. honda said alignment was the problem which was not covered. i paid for this and the problem persists with new tires. they say it is within specs even though the mechanic agrees with me that visually the rear wheels tilt inward. they say call honda, which i have several times & nothing happens. i now have a $30k paperweight. help ! *tr | |||
| 01/30/2009 | 60000 | 1 | |
| I have a 2005 honda pilot. when i had it serviced last week the dealership put in a third right rear shock that was leaking. the last shock only lasted 3000 miles. i think that something must be wrong with the car that continues to ruin the same right rear shock. *tr | |||