Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/10/20131604671
 On 01//10/13 i was driving my 2006 honda pilot, and heard really bad noise coming from under the hood. my car slowed down and i barely made it home. upon arrival home, we checked transmission fluid and found it to be nonexistent. in the morning we added some transmission fluid and with great difficulties i took my car to a dealership. service department got back to me with the results of testing telling that they got two readings on the computer: internal transmission failure and catalytic converter failure. i took it to another transmission shop. they have taken transmission apart and declared catastrophic failure. ?initial inspection of vehicles transmission found extremely audible ?grinding? noises from vehicles transmission in park & neutral positions. also, delayed engagement in drive & reverse positions. vehicles transmission fluid level was good but fluid condition was extremely overheated and very dark in color. (this is an added fluid on the day i took it to a dealership ) upon transmission removal, disassembly & internal inspection, abc found transmissions main input shaft bearing failed catastrophically and spread ball bearings and metal debris throughout the entire transmission causing damage to many internal components including the transmissions case(s), torque converter & cooling system. this transmission is not able to be economically rebuilt due to the severe damage to the case(s) and major internal components. i don?t know if transmission had some internal defect from the beginning or failure happened later on, but i do believe that such a massive damage to my transmission parts could?ve been avoided or minimize should service department been more diligent in their maintenance process and should honda be more upfront about continues problems their transmissions exhibit. *tr
01/10/2013160467
 On 01//10/13 i was driving my 2006 honda pilot, and heard really bad noise coming from under the hood. my car slowed down and i barely made it home. upon arrival home, we checked transmission fluid and found it to be nonexistent. in the morning we added some transmission fluid and with great difficulties i took my car to a dealership. service department got back to me with the results of testing telling that they got two readings on the computer: internal transmission failure and catalytic converter failure. i took it to another transmission shop. they have taken transmission apart and declared catastrophic failure.
05/25/2012117000
 Tl* the contact owns a 2006 honda pilot. the contact stated while driving 35 mph the vehicle stalled. the vehicle was towed to a dealer for diagnosis. the dealer advised the contact that there was an internal transmission failure. the manufacturer was notified of the failure and advised that they would further investigate. the vehicle was not repaired. the failure and current mileages were 117,000.
05/25/2012117000
 Tl- the contact owns a 2006 honda pilot. the contact stated while driving 35 mph the vehicle stalled. the vehicle was towed to a dealer for diagnosis. the dealer advised the contact that there was an internal transmission failure. the manufacturer was notified of the failure and advised that they would further investigate. the vehicle was not repaired. the failure and current mileages were 117,000. kmj
05/25/2012117000
 Tl- the contact owns a 2006 honda pilot. the contact stated while driving 35 mph the vehicle stalled. the vehicle was towed to a dealer for diagnosis. the dealer notified the contact there was internal transmission failure. the manufacturer was notified and was looking into the case at the time of the call. the vehicle had not been repaired. the failure and current mileages were 117,000. dt
POWER TRAIN - AUTOMATIC TRANSMISSION
02/28/2010466851
 My 2006 honda pilot ex-l experienced sudden unintended acceleration (sua) at 3:53 p.m. on sunday, february 28, 2010 near our home on key biscayne, florida. we were driving at around 20 mph and as we gently braked in approach of the stop sign, the engine opened up nearly full throttle at just above 5000 rpms. my husband immediately and firmly applied the brake and placed the gear in park. with his foot on the brake, not the accelerator pedal, the engine continued to roar at 5000 rpms until he turned it off at the ignition after about 30 seconds. he restarted the engine and the engine rpm immediately shot up to 5000 rpms again, with his foot on the brake and the car in park. the tachometer stayed at the 5000 rpm level continuously until he again turned off the engine at the ignition after about 45 seconds. we waited a few more seconds and re-started the engine again. that time, the engine started at a normal rpm and we drove half a block to our house. we recorded a video of the second episode of 5000 rpms with a camera we had with us. we provided the video immediately to american honda customer service. at the request of customer service, i took our pilot to brickell honda in miami on march 1. i showed the video of the sua to the service manager, george ruiz, on his computer. he was astounded by what he saw and expressed his genuine concern that the car was unsafe to operate, regardless of whether his service department was able to find the source of the problem. he said under no circumstance should the engine operate at 5000 rpms without the accelerator being depressed almost all the way to the floor. the district service manager, kevin mcclung, also inspected the car. american honda determined the pilot was operating within normal parameters. we were instructed to pick up the car on march 5 and did so on march 8. no repairs were performed. my husband spoke to honda customer service manager terry nielsen on march 3 who could not explain the video. *tr
08/28/200970000102/01/2008
 Tl*the contact owns a 2006 honda pilot. the vehicle was parked on a steep hill with the parking brake engaged. as the contact attempted to open the passenger side door, the vehicle suddenly started to roll down the hill flipping over an embankment and coming to a stop. the failure has not been diagnosed and there were no prior warnings. the current and failure mileages were 70000. updated 12/10/09. *lj the consumer stated the parking brake was engaged. updated 12/10/09
02/27/20063001002/23/2006
 Purchase a new 2006 honda pilot 2wd on 2/23/06. on 2/27/06, while driving in the rain, i stopped at a red light on a slight incline. as i took my foot off the brake and stepped on the gas, the car rolled backward several feet, and front tires kept spinning loosing traction, and the back of the car had a fish tail motion. i tested the car on a flat surface in the rain, and the front tire spinning still occurs. i tested the car on the same incline during dry road conditions, and the car rolls back once you take your foot off the brake. took it into the dealership and took the mechanic for a test drive, he says the new 2006 honda pilots are all experience the same roll back and traction problems. spoke with honda's regional case manager on 3/6/06, his recommendations were to trade the car in for a 4 wd pilot or learn to drive with both feet, your left on the brake and right foot on the gas so to ease the car and prevent roll back and loss of tire traction. they would report it to the honda engineers, but i had no other options. i feel this is an extremely dangerous safety situation for me. there are many situations that i would be driving on an incline and roll back and loss of tire traction could cause an accident to cars behind me, or even pedestrians that may be crossing behind of me in a mall parking lot or any stacked parking lots that have ramps. *jb