Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/29/2006 | 800 | 1 | |
| With less than 1000 miles, i began noticing a vibration problem on my '06 honda pilot. vibration felt in seats and steering wheel. although can be felt at lower speeds, more pronounced @ 55 - 70 mph. may have been there from delivery, but did not have the opportunity to drive any smooth roads here in pa. for first few weeks. dealership acknowledged problem and worked for two days to eliminate, checking tire balance, drive train components and run-out on rotors. rear rotors were resurfaced and seemed to lessen the problem although problem still exists. other dealers and honda appear not to acknowledge that this problem exists despite numerous complaints as discussed on honda forum boards. scheduled another visit to dealership. *nm | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 06/08/2006 | 8000 | 2 | 05/09/2006 |
| We recently purchase a certified used honda pilot. we were making a left turn into on-coming traffic and the pilot stalled. i was pressing the gas pedal and it never raised the rpm level. i then turned the ignition off, put the vehicle in park and cranked it, put it in drive and was able to move to a parking lot. i called the dealership that i purchased the vehicle from, and asked them what may have happened. they had no idea. one week later we were pulling out into on-coming traffic from a parking lot from a dead stop and it shut down again. the pilot regained its speed after coming to a complete stop. we then took the pilot to dobbs honda on mendenhall road in memphis (901)795-5900) and spoke with the service manage, buzz smith. there was never a warning light saying something was wrong. mr. smith talked to the honda service reps and they thought it was the vsa and probably wheel or yaw sensors. buzz wanted to test drive to see if we could duplicate the problem. after about 20 very hard and fast turns (donuts almost), it duplicated the problem one time. he said that the vsa shuts everything down if it detects a major skid or g-force. the two times that it happened to my family was under very normal driving conditions while pulling into on-coming traffic on dry, clean pavement. they finally decided to send a instrument to hook up to the pilot. when the problem happens again, i am to press a button to record a 30 second snap shot of what the vehicle was and is doing. i asked, what if we are in on-coming traffic? their response, well, we have to duplicate the problem. i called honda customer service at that point. i have now opened up a case? for review with honda. if you compare the way that the service manger was able to duplicate the problem to how it happened to my family, then there is no comparision. *jb | |||