Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
01/01/2012140000
 Tl- the contact owns a 2007 honda pilot. while parked, the contact activated the heated seat warmer for the front driver side seat. the contact stated that the seat became abnormally hot. the manufacturer was made aware of the failure and referred the contact to the dealer for diagnostics. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 140,000. kmj
01/01/2012140000
 Tl- the contact owns a 2007 honda pilot. while parked the contact activated the heater option on the front drivers side seat. the contact stated the seat became extremely hot. the manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 140,000. ds
12/26/201199197
 Seat attachment to power adjustment base failed (broken seat bolts). this issue also occurred sometime in 2010 just before the end of the warranty period (less 36k or 36 months), and while at 60 miles per hour. first failure repaired by cush honda, escondido, ca 92026. this is second failure, same issue, at 0 mph.
03/15/2009192251
 Nylon side panel of the back portion of the driver seat has a row of empty stitch holes just under the pleat where the side and the leather seat panels are stitched. the holes started to expand and become larger eventually causing a tear. other holes are just beginning the process and are starting to expand. went to my dealer and service manager told me it is happening because of getting in and out of the car. unsatisfied, he told me he would have regional inspector look at it. she said she could not make a determination and would send picture to a honda engineer. service manager took picture with his cell phone. three weeks later after checking back with them i'm told it's not under warranty and they won't fix it with goodwill. honda advertises 3 yr, 36000 mile bumper to bumper but for some reason, this is not covered. no explanation was given. *tr