Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
02/27/201382354
 This has happened 2-3 times during the past month prior to february 27, but i don't know exact dates.when approaching stop sign and applying the brakes, my engine started to accelerate and i really had to jam on the brakes in order to stop. thankfully, i had sufficient time and space between me and the car in front of me. i geared down to d3 and that seemed to get it out of that high acceleration.
01/14/201395000
 The transmission in my honda pilot broke at 100k miles. the same thing happened to my 2002 honda odyssey and honda covered the repair because they knew that there were defects. well the same defects caused the pilot's transmission to become fully inoperable. but this time honda will not cover it. please note that the pilot and odyssey are made on the same platform and have the same parts. honda knows they have a faulty transmission and won't extend the warranty as they have in the past.
07/09/201257984
 I had taken my 2007 honda pilot ex 4wd to my local honda dealership service center to have the a/c unit looked at because my air conditioning system was blowing hot air. the honda service technician had called me back a few hours later to report a hole on my condenser that was not repairable and required to be replaced. this repair by honda is apparently not covered under honda care warranty. on the honda care website, it clearly shows that the condenser is covered under warranty repair. there is no fine print indicating otherwise. honda claims that the damage was due to a foreign object like a rock or pebble while the vehicle was in motion. i strongly believe there is a serious design flaw with the vehicle. the front grill is an open design that exposes the radiator and a/c condenser unit. it is very clear that while the vehicle is in motion, there is the strong possibility that any foreign object can hit that are. honda had quoted me at $700+ dollars on the cost of the repair. i believe that this is absolutely ridiculous that the repair cost must fall on the consumer to pay out of pocket expenses on a repair that is clearly not at fault of any driver and is due to a design flaw on the vehicle. i would like the nhtsa to investigate this matter. i've done some research and apparently there is already a class action lawsuit involving the 2004-2007 honda odyssey vehicle lineup that has a very similar issue with an open front grill design.
05/03/2011500
 The car stalls when it is in motion. each time the car stalls, i bring it to the dealer. the 1st time it happened the car was 5 days old. i was driving on the highway. 2nd time i had gone through the ezpass lane and the car stalled. the 3rd time i was driving an express route. the 4th time i was making a left turn and the car stalled in the middle of the turn. the 5th time i was at a traffic light. the 5th time is the only time the car wasn't in motion. each time i bring it in to the dealership--where i purchased the car brand new, cannot find the problem. because the dealership's mechanics cannot duplicate or find a problem they don't know what to fix. twice they've replaced sensors.
09/23/201057000
 I was leaving a parking lot in my 2007 honda pilot and had backed out of my parking spot. i was about to turn right onto a side street and was going to make a left on a major road. there was a red light at the intersection. as i was pulling out onto the side street, my tire go stuck on the curb. i lightly pressed the accelerator to get over the hump and the car suddenly accelerated. an eye witness said it appeared that my car accelerated to 30 or 40 mph in just 2 or 3 seconds. i immediately lifted my foot off the accelerator and tried to apply the brake. the brakes did not work. the car continued accelerating even though my foot was not on the pedal. the only control i had over the car was the steering wheel. i was headed straight for a telephone pole and light fixture across the street opposite the parking lot. i believe i hit the telephone pole and light pole several times and then my car swung around in the opposite direction i was originally headed. the impact restored my car back to normal operation. the brakes and accelerator then resumed working again. the front bumper was ripped off my car, the front of the car was bashed in by the passenger side, the windshield had a crack, right front passenger door was no longer aligned and could only open a few inches, the mud flap for the right front tire was ripped off, the right sideview mirror was ripped off, both doors on the passenger side were crushed. the driver's side door could not be opened. the airbag deployed, seatbelt locked and the driver's side window completely shattered on impact. the eye witness was stopped at the intersection waiting for the light to turn green. he said it looked like a manufacturing defect and was shocked at how quickly the car accelerated. it appears that going over the bump and lightly applying the gas pedal afterwards triggered something in the car.
09/01/200916000
 Inconsistent brake pedal on 2007 honda pilot. amount pf pressure applied to the brake pedal to stop the truck varies at almost every instance. at times, the pedal is spongy and goes to the floor. other times it barely moves at all and the truck stops. this has been going on for quite a while now. i had the front brakes replaced in november 2009. when i had the vehicle inspected 1/2010 i had the mechanic check the front brakes but he said they were new and there was no problem. i was greatly surprised to hear about the recall of the 2007 odyssey and ridgeline and cannot believe the pilot was not included. my daughter frequently drives my pilot and has also noticed the same problem. this vehicle should be included in the odyssey and ridgeline recall. i believe the basic mechanics are the same so how can a problem that occurs on two truck based vehicles not apply to a third?
01/02/200930000
 I felt violent shaking when applying the brakes. i took the car to the dealer service shop and was told that the rotors were worn. they would have to be resurfaced and new brake pads applied. this has happened 3 times within 18 months. the first time it occured, the car was under warranty. the second time it happened, the car had been driven 15,000 miles since it had been repaired when the issue started happening again and the car was not under warranty any longer. it has been approxmately 4 to 5 months since the problem was reparied the second time when it started happening again. honda service manager stated that this was a frequent problem with the 2007 honda pilot. service manager told me that they never had a problem with the rotors warping until honda changed its design for the rotors for the 2007 pilot.