Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
05/01/200910000
 2009 honda pilot - issue with power motor on driver and now passenger seat. motor grinds, seat does not move with ease, occassionally seat feels like it's moving on the rails (when it shouldn't be). honda states 'technicians are working on it'. problem was first reported over 18 months ago, honda is aware of issue.
02/10/200920000
 2009 honda pilot front seats are loose in the tracks... reported this issue to the dealer, was told they could not fix this problem.
08/01/20081
 2009 honda pilot,two months after i purchased the vehicle new,i went to buckle my grandchildren in the second seat,and the seat lifted off the frame. i am about to take it into basney honda in mishawaka for the fourth time . i've asked the dealership what can we do to fix this problem permanently, we will have to look at it . i called hondas customer service, and was told that they cannot do anything,that the dealership will have to take care of it. honda does have people that the dealership can call, to help them . i asked to talk with someone else(like a supervisor) and was told that i couldn't. this is a safety issue. i doesn't do any good to buckle them in when the seat if not attached to the frame. *tr
06/01/200915000109/30/2008
 Tl*the contact owns a 2009 honda pilot. the contact stated that the driver's seat was falling off the track and squeaking. he was concerned that the seat would fail while driving and cause a crash. the manufacturer was notified and is currently working on a remedy. the failure and current mileages were less than 15,000. updated 07/17/09 *bf updated 07/21/09. *jb