Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
09/04/201262000
 Tailgate would not stay open and when coming down would not stop even if you were leaning in to retrieve something. the rear hatch struts failed and there is no safety mechanism to prevent the tailgate from closing when the struts fail,
11/29/200922191
 2009 honda pilot with 22,191 miles. vtm-4, vsa, abs and two other warning lights remained on. took vehicle to the dealer who tested and said the sensor to the right rear wheel was bad. further investigation and they said it looks like wire has been cut. no one ever under the car except for honda dealership. showed me wire and it looks like a slight cut into the wire. honda would not cover under warranty. my letter to american honda motor co to register complaint and design flaw went to deaf ears. i feel it is a design flaw because the sensor wire comes up the middle of the undercarriage and splits out to both rear wheels where the sensors are located. the wires are unprotected. they should be encased in a flexible conduit of some type. since this is a 4-wheel drive vehicle and may go in rough terrain, it is certainly possible that something, rock, branch, etc. could cut into wire since it is unprotected. the wire and sensor is one piece and must be purchased as a complete unit. should be seperate so the customer just needs to purchase the wire or the sensor. honda said when the sensor was not working, i did not have abs or the other features. but, sent me home with the car saying it was safe; not sure this was true. must be a reason that abs was installed as a safety feature!