Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
01/18/201246340
 When driving down the interstate with the cruise control activated, a slight turn to pass another vehicle shut the cruise control off (no dashboard light indicator, as if you shut it off). turning the steering wheel back reactivate the cruise control (dash light back on), though not engaged, as if you hit the brakes. the problem got progressively worse over time; the 'dead' spot in the cruise control eventually disabled the control from coming on at all. the dealership repaired this 2 year, 11 month old car for $377.00. the defective part is a 'cable reel assembly' that shorted out, according to the dealership. i considered it a safety hazard; they did not.
07/01/200970000
 Tl*the contact owns a 2009 honda pilot. the contact stated that when driving at 5 mph, the vehicle suddenly accelerated when the brakes were applied. when the vehicle accelerated, it crashed into a plate glass window. there were no injuries but a police report was filed. the failure occurred several times. the vehicle was taken to an authorized dealership where the control module was replace. the vehicle continued to accelerate unintentionally. the failure mileage was approximately 70,000. the current mileage was approximately 88,000.
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/01/19011
 2009 honda pilot has a problem with accelerating. *nj the consumer stated she was unable to accelerate. the consumer stated a few days later, the incident happened again, this time lights illuminated on the dashboard. the mechanic informed the consumer of a service bulletin that described the exact problem she experienced. the consumer quickly realized that the gas pedal didn't engage. the consumer stated the front fender sustained scratches from hitting a barrel as she tried to exit the highway to avoid an accident. *jb