Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/01/2010 | 50 | ||
| Since the day we bought the car the door locks (especially the driver side) squeal upon locking and unlocking. upon regular maintenance we brought to the attention of service and the door locks were replaced. the problem continued. issue was mentioned again to service and we were under the impression the door locks were replaced again (however, they were not - parts were ordered, but not installed). the issue has now moved beyond squealing as the driver door occasionally fails to unlock upon turning off ignition. (the driver door is supposed to unlock automatically, but now fails). we feel this has changed from being simply annoying to a safety issue. if there were an accident the driver door may fail to unlock and the driver could possibly be trapped. however, because we are 3,000 miles past our warranty honda will not replace door locks again (even though this has been an ongoing issue since day of purchase). they have offered to pay for half however, we were told it would not fix the problem as honda has not changed the door lock mechanism and fix would most likely be temporary. we were also informed that this is a very common problem. seeing how it is common a possibly a safety issue, we believe honda should not only replace the defective parts, but should redesign the locking mechanism so the issue will be solved. | |||
| 05/11/2012 | 19000 | ||
| There is a design flaw in the 2010 honda pilot in which the condenser in placed within a position that is vulnerable to contact from rocks, pebbles, and other road debris during normal driving conditions on paved roadways, and that honda failed to design the vehicle either to withstand this impact or with a guard or grill that would protect the condenser despite the clear vulnerability of the condenser to this debris contact. on may 11, 2012, a pebble flew up from the roadway and entered the condenser therefore destroying it. honda has admittted that this is a design flaw that was solved with their 2011 and 2012 models of the honda pilot. | |||
| 02/28/2011 | 15746 | ||
| Our 2010 honda pilot has had to have the front passenger side wheel bearing replaced at only 15746 miles. had we not taken it to the dealer in a timely manner when we noticed the problem. we may have been involved in a crash. the wheel bearing keeps the wheel turning and had it burnt up as we were told, the wheel would have locked up on us. we feel that no vehicle with only 15k miles on it should be replacing a wheel bearing. | |||
| 05/13/2011 | 2000 | ||
| I have had multiple problems with the vehicle cranking / starting. it is an intermittent problem, but is very frustrating and i am concerned that it could lead to larger problems. the vehicle is 1 year old with 11,000 miles on it and should not be having these problems. my wife and i have been experiencing the starting problems since the 1st month of ownership (new). it has been in for service 4 times (3 times to the dealership where i purchased it and once to another dealership). one dealer has updated the software and made another timing update, but neither dealer has been able to fix the problem. | |||
| 02/15/2010 | |||
| 2010 honda pilot lx 2wd. i purchased on dec 12 2009. the brake pedal sometime feel soft. i have to press harder and closer to the floor. | |||