Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
SB-12-00201/12/201210043248Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe03/06/2012
ELECTRICAL SYSTEM - SOFTWARE
SB-11-07012/22/201110042830Honda: see document search button for owner letter. when ignition switch is turned to lock and then back on, the rear entertainment system (res) or cd player, would restart from beginning, due to software problem. *pe01/17/2012
ELECTRICAL SYSTEM - STARTER ASSEMBLY
SB-12-00201/12/201210043248Honda: on some model vehicles, there is an alternator/starter tester (ast) module capable of testing alternators, installed on gr8 diagnostic battery station. *pe03/06/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/21/2012
 I purchased a honda pilot 2012 ex-l 4wd in nov 2011. since day one i noticed that there has been a problem with the vehicle's a/c system. specifically, i hear a loud humming noise from the engine compartment when the a/c compressor turns on. the noise is very annoying and was dismissed by the dealer as normal without diagnostic works. having owned many other vehicles over the years, my experience tells me that the noise definitely cannot be characterized as normal. after online research, it seems that honda is aware of the issue and had promised a solution since last year. to date, other pilot owners and i have not received any official notification from corporate honda regarding the fix on the issue. i'm hoping that more potential buyers are at least aware of this issue when they compare vehicles and that honda hears our collective concerns and take responsible actions.
10/31/201255001
 My wife pulled the vehicle into our driveway and exited the car just a she noticed white smoke coming out from under the hood. she called me out of the house to look and i saw there was a fire in the engine compartment. i tried to put it out with a fire extinguisher but it spread too fast. the end result is the entire vehicle was burnt with not much left. i am assuming it was something electrical due to the nature of the initial smoke and the location of the fire origins. *tr
10/31/20125500
 My wife pulled the vehicle into our driveway and exited the car just a she noticed white smoke coming out from under the hood. she called me out of the house to look and i saw there was a fire in the engine compartment. i tried to put it out with a fire extinguisher but it spread too fast. the end result is the entire vehicle was burnt with not much left. i am assuming it was something electrical due to the nature of the initial smoke and the location of the fire origins.
06/01/201260001
 This is first summer for my brand new honda pilot 2012 lx car and i notice when ac in on and car is not moving there is some kind of moaning very loud noise coming from the engine. i took my car to the dealer from where i purchased this vehicle. i was informed that honda motors is aware about this issue in 2012 pilot. i am very surprise and upset that despite honda motor is aware about this issue, till the date honda motors did not solve this problem. the noise coming is very loud when ac is on and when car is not moving. this noise is very annoying. i am having migraine almost every day because of this very load moaning noise coming from the car. i already contacted honda but they did not solve this problem as of yet or there is no recall. it is almost been one year honda pilot 2012 model came out. please help urgently. thanks *tr
06/01/20126000
 This is first summer for my brand new honda pilot 2012 lx car and i notice when ac in on and car is not moving there is some kind of moaning very loud noise coming from the engine. i took my car to the dealer from where i purchased this vehicle. i was informed that honda motors is aware about this issue in 2012 pilot. i am very surprise and upset that despite honda motor is aware about this issue, till the date honda motors did not solve this problem. the noise coming is very loud when ac is on and when car is not moving. this noise is very annoying. i am having migraine almost every day because of this very load moaning noise coming from the car. i already contacted honda but they did not solve this problem as of yet or there is no recall. it is almost been one year honda pilot 2012 model came out. please help urgently. thanks
01/12/2012600
 Tl* the contact owns a 2012 honda pilot. the contact stated that he heard a grinding noise while starting the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the grinding noise was due to the starter engaging. the contact was also informed that there was no repair for the failure. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 600.
01/12/2012600
 Tl-the contact owns a 2012 honda pilot. the contact stated that he heard a grinding noise while starting the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the grinding noise was due to the starter engaging. the contact was also informed that there was no repair for the failure. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 600. kmj
01/12/2012600
 Tl-the contact owns a 2012 honda pilot. the contact stated that he heard a grinding noise while starting the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the grinding noise was due to the starter engaging. the contact was also informed that there was no repair for the failure. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 600. sm.