Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/20/2013 | 6 | ||
| 2013 honda pilot brand new as i was driving home noticed a vibration coming from front end. more pronounced at higher speeds. notified dealer and brought in too check out. dealer started the diagnostics process by sitting in the passenger seat and we went for a ride. honda tech acknowledge the vibrations coming from the front of the vehicle. steering wheel shake, bangs, shuttering and low pitched humming noises. tech and dealer document my concerns and say we are aware of the problem you have to take this up with honda. there is nothing they can do. contacted honda after a week of calling daily. which honda's response is yes we starting to get a lot of similar complaints but not enough for too react. this is normal vehicle operation. . that is unacceptable, i cannot wait for something tragic to happen before honda reacts. | |||
| 10/31/2012 | 17 | 1 | |
| As soon as the vehicle was driven out of the lot, 17 miles on the odometer, after the vehicle was purchased, a vibration was felt coming through the seats at 75 mph. and multiple resonance frequencies can be felt through the chassis into the interior of the vehicle. this vibration is constant between 65 mph to 78 mph (highway speeds) and it get worst during longer periods of driving. these frequencies of vibrations are transmitted to your lower back causing stress and back pain. in addition the interior parts of the car (dash, panels, radio, center console, dvd, etc.) are becoming loose and it can be felt during driving causing a distraction to the passengers. multiple repairs attempts are being performed by honda dealers and they decided to tell the costumers that this is part of the car design since they re-designed the chassis and suspension to be stiffer for the 2013 models. multiple complaints are being reported by different customers around the us but not repair has been performed and will not be performed. we do no | |||