Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
0701200507/01/200510018020Can i tow a 5th wheel trailer behind a ridgeline? honda servicenews. *tt12/13/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/14/201170000
 Tl- the contact owns a 2006 honda ridgeline. the contact stated there was a gap on the front of the instrument panel causing water to seep into the instrument panel making the entire air bag system inoperable. the air bag lights continued to illuminate continuously. the vehicle was taken to the dealer who replaced the seat belt connector, the front air bag apron, the rear air bag apron, the air bag rear module and the entire computer system but the failure continued to recur for the past three years. the manufacturer gave him an extra warranty package but the failure continued. the failure mileage was 70,000 and the current mileage was 110,000. rvk
01/14/201170000
 Tl-the contact owns a 2006 honda ridge line. the contact stated the entire air bag system fails. there was a gap at the front of the instrument panel and water seeped through the instrument panel causing the entire air bag system to be in operable. the air bag lights continued to illuminate at all times. the vehicle was taken to the dealer who replaces the seat belt connector, the front air bag apron, the rear air bag apron, the air bag rear module and the entire computer system but the failure continues to recur for the past three years. the manufacturer was notified who gave him an extra warranty package but the failure has continued to recur. the failure mileage was 70,000 and the current mileage was 110,000. mw
02/25/201168000
 Tl- the contact owns a 2006 honda ridgeline. the contact was in a crash. while pulled over on the side of the highway, a driver in the opposite direction hit the contacts vehicle head on. the driver side airbag did not deploy, but the passenger side airbag did deploy. the vehicle was destroyed. the driver sustained injury and was taken to the hospital. a police report was filed. the dealer nor manufacturer were contacted. the failure and current mileage was 68,000. nw
04/14/20067000112/13/2005
 Dt*: the contact stated while driving at 20 mph on normal road conditions, the driver and passenger side airbags unwarrantly deployed. no accident was involved and no injuries were reported. the airbag warning light did not illuminate prior to the deployment. the dealer was contacted who determined the unwarranted deployment was due to mud located underneath the vehicle. pictures were taken by the dealership.
AIR BAGS - FRONTAL
05/26/2010122000
 Tl- the contact owns a 2006 honda ridgeline. the contact stated that while driving approximately 60mph she was involved in a t-bone crash with another vehicle. the passenger airbag deployed but the driver side air bag did not deploy. all of the damage to the vehicle was on the driver side front end. the owner was injured and taken to the hospital by ambulance. the police responded and filed a report. the vehicle was towed to a storage lot at a honda dealer collision center. honda usa was notified and took a report. the dealer stated the airbags deployed exactly as they were supposed. the owners insurance company disputes that. the failure and current mileage is approximately 125,000. rd
05/26/2010125000
 2006 honda ridgeline 55-60 mph impact to my drivers side front end my drivers side airbags did deployed but passenger did causing injuries during the crash. i'm very concerned why the airbags did not deploy on the side of impact, the driver side. this leaves me rather curious over finding an explanation as to what happened? what will you need to know to determine whether this may be a trend or flaw in the safety of the new ridgeline or some other reasonable explanation?
10/21/2009500001
 5 car crash in anchorage alaska. i was driver of 2006 honda ridgeline. i was in the middle, two cars behind and two cars in front. i was rear-ended and then rear-ended the car in front of me. there was approximately $14,000 worth of damage to my vehicle. i was sitting at a complete stop, in morning traffic, at a red light. my airbag deployed on the passenger side, but my front-driver airbag failed to deploy. the on-scene police officers could not believe that the airbag did not deploy. the fire department was there, made me get out from behind the wheel & move to the passenger seat because they felt the airbag should have deployed, felt it was defective & were afraid it would deploy while sitting there. i contacted honda products department and filed a complaint, where i was told that airbags are not that important. i requested that someone from honda come and look at the sensor & airbag while the vehicle was being fixed. they declined. i contacted the local honda dealership & they stated they could not send someone out to look at it and provided the number where i was told it was not important. i suffered back injuries (herniated disc), left shoulder, left knee, severe whiplash. i have had a caudel steroid injection into my lumbar area and dealing with severe headaches. my autobody repair person tried to get honda to look at the vehicle because he felt it was defective and it should have deployed upon impact as the passenger side did. honda refused to look at the vehicle, the auto adjuster of the liable insured paid for a new sensor, but they refused to replaced the airbag, which i believe to be defective. the adjuster actually thought the airbag should have deployed, but since honda refused to acknowledge a problem (because they could not take the time to look), i feel that i am left with a defective airbag. *tr
06/29/2009815621
 Traveling at 65 mph in early morning hours before daylight, i hit a cow that was standing on the side of the road. the impact was severe enough to stop my trucks engine and the emergency lights would not work. the radiator was punctured by the engine. the impact was at the right frt. headlamp. there was enough impact that the fender peeled all the way back to the frt. door. the windshield shattered but stayed in place. the hood peeled back all the way and rested on the windshield and roof. the my passenger air bag deployed but not the drivers side. the side air bags did not deploy even after the cow hit off both side doors. hard enough to not allow the rear door to open. *tr
04/24/2007102/21/2006
 2006 honda ridgeline air bag failed to deploy. customer states that he was in an accident and the driver side air bag failed to deploy but the passenger air bag did deploy. *kb
04/24/200719900102/21/2006
 On april 24,2007, i accidentally rear-ended a vehicle stopped at a stoplight. i sustained some moderate front end damage but it was not a serious accident. it is the operation of the srs that i have tried to have honda explain. neither the service manager, factory field service representative, nor the honda america customer service personnel have adequately answered my question as to whether my driver's airbag is functional. at the time of the accident, the driver's seat belt tensioner did lock and the passenger's side airbag did deploy although there was nothing in the passenger's seat. however, the driver's airbag did not deploy. aside form the cost of replacing the unnecessarily deployed passenger airbag and the fact that the factory replacement part did not match my dashboard color, my major concern has been whether or not the driver's airbag was, or still is, functional. there are no error codes on the computer nor lights on the dashboard to indicate a problem. answers to our questions to honda about this have not been adequate and long in coming. aside from an actual crash test how can one be sure that an airbag is functional in light of the fact that it did not deploy when the passenger's airbag and the tensioner lock did deploy? when they snicker at my wife that, since no one was injured, everything must be functioning properly, i do not feel that i am being taken seriously. what is the nhtsa experience regarding srs operation? *tr
09/07/20063000107/15/2006
 I was involved in a front end collision. i was the only occupant. the passenger side air bag deployed, and the drivers side did not. *nm
04/04/20063200102/10/2006
 Raining, traveling north, far right lane on very busy street in los angeles (sepulveda) when a car traveling south turned left. we did head-on impact into the side of his car. his airbag deployed - ours did not - but the most concern is that the front passenger-side seat belt malfunctioned thus allowing the impact to throw me forward and on the impact striking my head on windshield or visor and both knees and lower legs on dash; then thrown back into seat resulting in wrenched back and neck, knocking air out of me. the seat belt was locked into an extra-large position when car stopped. the driver-side seat belt had no problems and driver was not injured. *nm
01/13/2006110/13/2005
 My brand new, honda ridgeline provided a less-than impressive performance. with a 45 mph impact to my front end - driver side, and door, my seat belt kept me from serious injury. not the airbag, since the only one that deployed was the passenger side! yes, the police, paramedic's, accident investigators and tow truck driver were all were curious about my ridgeline and were very concerned that the airbags did not deploy on the side of impact, the driver side. having 2 children, six and two years old, it is imperative that i have a vehicle that is considered as the safest in its class. i have been left with significant concern over any other unexpected problems that the honda ridgeline may reveal. this leaves me rather curious over finding an explanation as to what happened? what will you need to know to determine whether this may be a trend or flaw in the safety of the new ridgeline or some other reasonable explanation?*jb
AIR BAGS - SIDE/WINDOW
08/23/201088500
 I was involve on an accident where the other car failed to yield at a stop sign and t-bone my honda ridgeline truck. side airbag never deployed. i was going around 35-40 mph and in my opinion he was going at least 25-30mph. called honda and said that they do not have any recall for this problem. they should.
05/26/2010125000
 2006 honda ridgeline 55-60 mph impact to my drivers side front end my drivers side airbags did deployed but passenger did causing injuries during the crash. i'm very concerned why the airbags did not deploy on the side of impact, the driver side. this leaves me rather curious over finding an explanation as to what happened? what will you need to know to determine whether this may be a trend or flaw in the safety of the new ridgeline or some other reasonable explanation?