Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
08/01/200935000
 The rear seat brackets on both sections do not close flat when the seats are in the upright position to allow for storage. the driver side seat bracket failed at approximately 35,000 miles and was repaired under warranty by the local dealership. the passenger side failed at approximately 60,000 miles and the repaired side failed again at approximately 62,000 miles. the dealership quoted an outragous price to replace the part that had broken and suggested that i contact honda for assistance. it appears the number they gave me is not a working number since it rings constantly with no answer or voicemail. i use bungee cords to keep the brackets in a closed position when the seats are up. it is my opinion that this could be a safety issue in case of an accident with the protruding metel legs. i bought the ridgeline for the versitility of the back seat area and should not be forced to have the seats down at all times or use a bungee cord to hold the brackets in place when the seats are up.
03/12/201060000
 My 2006 honda ridgeline driver
11/20/2008312001
 Drivers seat is loose on the left hand corner and rocks back and forward when going over a bump, exiting off the road left or right when braking hard or accelerating. *tr
07/02/200630001
 Interior seat fabric is defective in that it stains easily. the first time i noticed it was when i opened the door to get it when it was raining and the seats were discolored even when dry. other events such as using the armrest and it becoming discolored, etc. happened continuously. the dealer replaced the seats with honda's original materials only to have the same thing happen. i now use seat covers to protect from further damage-which is a hazard to the operation of the side airbags. i have been left with no other options. *tr
08/15/200752000108/13/2007
 The power driver's seat on my 2006 honda ridgeline moves (rocks) while driving normally. the dealer said that the entire seat would have to be replaced at a cost of $1200 (the vehicle is off warranty with 59,000 miles). i'm concerned about the integrity and safety of the front seat support in the event of a crash in this vehicle. i have driven the truck since new, and purchased it from the corporate leasing company. i don't think that i should have to pay for a safety issue caused by a manufacturer's defect or defective design. i have checked, and various other honda vehicles have had similar complaints, and some have even had a tsb for the rocking seat repairs required (e.g. 2003 civic). *tr
SEATS - MID/REAR ASSEMBLY
04/21/201051000
 Tl*the contact owns a 2006 honda ridgeline. the contact stated that the rear seat support rod stayed extended and broke instead of folding back. the vehicle was taken to an authorized dealership where the contact was informed that the rear seat support rod would be repaired at his expense. the vehicle was being repaired at the time of the complaint. the current and failure mileages were approximately 51,000.
08/30/20060103/13/2006
 I went to safekids to get instruction on proper installation of a child safety seat in my 2006 honda ridgeline. the vehicle was unable to accommodate proper installation because the diameter of the bar at the top of the seat is top large for the hook and the standard child safety seat. conversations with american honda (jamal brown) indicated that this is not a problem they can fix, nor was it serious enough to warrant addressing a correction for future models, and that i should try to find another type of safety seat. i investigated other honda cars, truck and vans. all had the proper size hook to accommodate the safety seat. 6 other popular models of safety seat all have the same size hook. the ridgeline also has bars for the lower safety seat hooks. these bars are the proper size and comparable to the seat top bars on other honda models. i check the 2007 ridgelind and they have the same problem. *nm