Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
00031000612/01/2008SB-00-03-10-006D10021115Information on tire radial force variation (rfv). 2008 and prior gm passenger cars and light duty trucks including 2008 and prior hummer h2, h3 and 2005-08 saab 9-7x and 2000-05 saturn l series and 2003-07 saturn ion. *kb updated 4/103/07/2007
05030900706/01/200510017518Revised shock absorber bolt tightening specification. *tt11/09/2005
05030700908/01/200510017370Vehicle wheel alignment requirements and recommendations. 2006 and prior passenger cars and light duty trucks. *tt11/04/2005
05030800604/01/200510017343Revised stabilizer shaft link replacement procedure and fastener tightening specifications. 1999 - 2005 chevrolet and gmc full size pickup and utility models. *tt11/03/2005
332410017176Service air suspension message after replacing the air suspension compressor assembly from a single stage compressor to a dual stage compressor. may also have a current or history code c0660 and/or c0712. *tt10/26/2005
02030700203/01/2005020307002A10014945Revised front caster and camber adjustment procedure. original not yet received. *tt05/12/2005
05030800201/01/200510013458Replacement of shock absorbers and struts and use of labor operation. this also includes 2005 and prior passengers cars and trucks also include saturn vehicles. *eh04/19/2005
000310003G01/01/2005000310003H10013432Gm new vehicle tire warranty program. *tt 1996-2005 passenger cars and light duty trucks. *tt04/19/2005
010310003A04/01/2004010310003B10012586Gm of canada new vehicle limited warranty tire program. 1996-2005 all passenger cars and light duty trucks. original was not received. *tt03/08/2005
010310012A04/01/2004010310012B10012588Guidelines for using e2020-wheel alignments, e2000-toe adjust and e0200, e0201, e0203, e0204-wheel balance. 1989-2005 passenger cars and light duty trucks. bulletin 01-03-10-012a not yet received. *tt03/08/2005
04039900106/01/200410012180New air suspension pressurization procedure. *eh02/16/2005
04031000104/01/2009SB-040310001E10011124Tire puncture repair procedures for all cars and light duty trucks. 2008 and prior gm passenger cars & light duty trucks (including saturn) and hummer h2, h3 and saab 9-7x. *tt updated. *kb updated 4/11/08. *nj updated 8/4/01/03/2005
04030700209/01/200410011063New alignment procedure for labor operation numbers e2020 and e2000. 2001-2005 passenger cars and light duty trucks. *tt12/28/2004
04031001209/01/200410011059Pitting and brake dust on chrome wheels. also includes 2005 and prior gm cars and trucks. *tt12/27/2004
1014200210/14/200210009479Wheel alignment requirements for full-size pick-ups and utilities, 1999 through 2003, g-vans, 1996 through 2002, and the gmt 610. *tt10/01/2004
000310002A05/01/2004000310002B10008509Chemical staining of chrome wheels. 2004 and prior passenger vehicles and trucks. *tt08/03/2004
0200301/01/200410007071Missing alignment dowel pin. all 1999-2004 chevrolet full size trucks and utilities, 1999-2004 gmc full size trucks and utilities, 2002-2004 cadillac full size trucks and utilities. *mr05/25/2004
0155501/01/200410005395D height specification missing from si. sit bulletin 1410632. *tt02/24/2004
000310003F04/01/2004000310003G10004750Gm new vehicle tire warranty program. including 1996 - 2004 passenger cars and light duty trucks and 2003-2004 hummer h2. this bulletin replaced bulletin 00-03-10-003d dated 01/2003. *tt this bulletin replaced bulletin 00-03-10-003f.01/06/2004
02039900212/01/200210000751Service air suspension message diagnostic trouble code c0711 and / or clicking noise from rear of vehicle with ignition off and / or electronic controlled air suspension (ecas) compressor cycles too frequently. *tt03/28/2003
02031000812/01/200210000719Recommended wheel nut / bolt torque specifications for 2003 passenger cars and light duty trucks and 2003 hummer h1. *tt03/27/2003
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
06030800203/01/200610019852Revised upper control arm replacement. *tt05/05/2006
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
3367A10017395Rear air suspension - trim height tool set. *tt11/07/2005
0818200408/18/200410013053Single rear air suspension compressor discontinued and is replaced with the dual air compressor used on the 2005 model. *tt04/06/2005
SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE
334009/23/20063340C10020874Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb01/25/2007
SUSPENSION - REAR
350910014909Vehicle sits low or the suspension sags overnight. *tt05/11/2005
350310014906Rear air suspension leak-down. *tt05/11/2005
347210014856Rear end of the vehicle appears to sag after the vehicle sits overnight or longer. *tt05/10/2005
3000A01/01/20043000B10008901Rear axle locking differential chatter shudder noise on turns. *mj08/25/2004
0166901/01/200410007169Squeak at rear of vehicle.*mr06/03/2004
SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM
34613641A10017239Rear air suspension in-op dtc c0563. *tt10/28/2005
313701/01/200410010006Rear air suspension compressor service part change. *sc11/03/2004
03120303/12/200310001912Automatic leveling feature of the rear suspension is not functioning with possible diagnostic trouble code u1000 set. *tt *jb07/25/2003
03180303/18/200310001892Precautionary measures when conducting repairs on vehicles equipped with the rear air suspension. *tt *jb07/24/2003
03050303/05/200310001882Replacement of rear air suspension components. *tt *jb07/24/2003

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION - FRONT
PE04080GENERAL MOTORS CORP.12/02/200410/28/2005STEERING KNUCKLE FRACTURE
 During the pe, odi investigated the hummer h2 for fractures which were occurring at the front steering knuckle lower boss.when the knuckle lower boss fractures, the lower ball joint stud is released and the entire knuckle and wheel/tire assembly separates from the vehicle.odi is upgrading this investigation to gain a full technical understanding of the factors which contributed to these failures.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
PE04080GENERAL MOTORS CORP.12/02/200410/28/2005STEERING KNUCKLE FRACTURE
 During the pe, odi investigated the hummer h2 for fractures which were occurring at the front steering knuckle lower boss.when the knuckle lower boss fractures, the lower ball joint stud is released and the entire knuckle and wheel/tire assembly separates from the vehicle.odi is upgrading this investigation to gain a full technical understanding of the factors which contributed to these failures.
EA05017GENERAL MOTORS CORP.10/28/200504/30/2007HUMMER H2 STEERING KNUCKLE FAILURES
 Odi upgraded this investigation at the conclusion of pe04-080.the alleged defect involves the failure of the steering knuckle at the lower ball joint boss, resulting in a separation of the lower ball joint from the knuckle.a lower ball joint separation could result in a loss of steering and/or a disabled vehicle. it appears that the fractures of h2 steering knuckles can be attributed to wheel/tire collision forces being transferred directly to the steering knuckle.the original knuckle design appears to be sufficient for the h2 application.evidence from inspected vehicles, photographs, police reports and edr data indicates collision impact events placed stress on the steering knuckle causing it to fracture.further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists with regard to the subject component.the agency reserves the right to take further action on this issue if warranted.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT
01/13/20061
 Driving down highway 64 east mile marker 261... driving down the road in 03 hummer h2 and was cut off. my speed was 70, their speed was 55. slammed on brakes and attempted to drive around person that cut me off. when i hit the brakes went into a skid (i think i lost my steering on the right front tire, still skid marks on road). held the skid for 600 feet(?) at which point i lost control. drove into ditch and attempted to do a 180 and back into the woods because i was going up a hill and the ravine on either side was getting very deep and there was a bridge coming up. i flipped once but knocked both front tires off. i drive a lot(150 miles a day on average) and have never had a wreck. this was ridiculous, i feel like i clearly lost my steering on my front right(passenger side) and the more i think about it the more i feel like that's what happened. well the trucks totaled so nothing that can be done to fix it... on the up hand i walked away from a pretty bad accident with only aches a and pains. *jb
01/11/200556861
 While turning right at 30 mph the front end dropped down. this caused consumer's vehicle to hit a parked vehicle. the vehicle was towed. dealership was notified, but did not resolve the problem. *ak
05/27/2004101/01/2003
 Lifted vehicle was taken into have a leaking upper driver's side cv boot replaced. when the axle was removed, it was discovered that the axle had been destoyed and the pieces punctured the cv boot internally causing the leak. this is the 2nd time in a little over 600 miles that this boot needed to be replaced. when the cv boot was last replaced, there was no noticable damage to the axle. was informed by a gm tech today that the damage may have occured when the axle was reinstalled. now i have been informed by the dealership that the gm factory rep has denied warranty coverage. vehicle has been lifted and dealership attributes the damage to the lift and the angle of the axles. vehicle is not used off-road and 4x4 option is not used. other h2's on www.h2source.com have had similar problems but this was due to off-road usage. *mr
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
09/04/20032500106/25/2003
 My right front wheel, inner backing and axle came off. the lower flange broke away from the lower a-arm. this happened while i was driving on a paved road near my house. the a-arm hit the ground and spun the h2 off the road and into a tree. the right wheel's brake backing plate and axle came off all in one piece. except for this one flange, the remainder of each front wheel is held in place by only ball joints. the upper flange is attached to a ball joint. the lower flange is a major structural component of the front end. there was no impact to any of the parts of the right wheel assembly or axle even after i was thrown off the road. obviously the brake line and abs circuit was severed immediately. i had no brakes and little other control. after the h2 hit the tree, it came to a stop. the bottom of the tree stayed stationary, but the top of the tree broke off and came down (hard) on the right windshield post, bending the post and shattering the windshield. with no front wheel, the h2 does not have any mobility except for skidding and sliding. this is the third case of this same type of defect reported to the website www.h@source.com it was suggested that i report it to you. there was an article in the sacramento bee about this type of defect. please see http://www.sacbee.com/content/business/auto/story/5721689p-6694625c.html *la
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
06/14/200756000108/25/2003
 Tl*the contact owns a 2003 hummer h2. while driving 35 mph, the front passenger side tire fell off and the contact crashed into a parked vehicle. the vehicle was towed to her residence. the insurance investigator stated that the steering knuckle failed at the ball joint. the current and failure mileages were 56,000.
SUSPENSION - FRONT - SPRINGS - TORSION BAR
07/27/200632000206/17/2003
 Dt*: the contact stated while driving over bumps in the road at various speeds the force of the bumps are felt within the vehicle. the vehicle sags on the passenger side due to the torsion bar losing it's spring. the dealer has replaced the torsion bar but the problem recurred.