Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 12/22/2011 | |||
| I took my car for an alignment at the harrisonburg, va dealership. after the alignment was done, i was told alignment was unsuccessful because the left caster and right front camber were out of specs. our -less than a year old- tires were worn out badly from the inside and needed to be replaced tight away (an accident waiting to happen!) moreover, we were told by the dealership that the problem cannot be adjusted or fixed and that we need to seek help at a body shop. our car has always been driven on regular roads, has not had any accidents or major shock that would necessitate a body shop. it was purchased brand new on 2007. this seems like an issue with the car itself since the beginning. we are now told that we need to purchase new tires and come in for a rotation every 4,000 miles. below is the message from hyundai usa: thank you for contacting hyundai motor america. we are sorry to learn of the issue that you are having with the alignment in your 2007 hyundai azera. the alignment in your azera is covered under the new vehicle limited warranty for a period of one year from the date of first use (in-service date) or 12,000 miles, whichever occurs first. your azera has exceeded the warranty by both time and mileage. for this reason, we are unable to assist you with the needed repair costs and apologize for any disappointment this may cause you. we have confirmed with harrisonburg hyundai that the left front caster on your azera is out of factory specifications. additionally, there is not an available adjustment available through your dealership, which is why a body shop was recommended. we suggest following your dealership's advice to repair your azera. our factory-trained technicians are the most qualified to provide you with their expert advice. they will work with you to ensure your azera continues to operate to our specifications for many miles to come. | |||
| 07/01/2011 | |||
| 2007 hyundai azera dashboard is cracking in two places right above the passenger air bag. hyundai and dealer will not fix the problem because i have 77,000 miles and its out of warranty. not sure how this will effect the air bag in my 2007 azera. if you go to new hyundai azera owners experiences car forum edmunds.com you will find many more like myself. | |||
| 01/02/2011 | 62000 | ||
| 2007 azera dashboard started cracking. | |||