Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
04/25/20011
 While traveling 35-40 mph the consumers vehicle struck another vehicle in the rear. upon impact neither air bag deployed and the shoulder belts failed to restrain the driver. the vehicle was totaled from the accident. the owners are aware of (4) similar cases of air bag deployment failure. *nlm
02/01/2002107/05/1999
 Driver and passenger seat belts failed to function after side air bag sensor came on.*ak. consumers daughter was making a turn and the seat belt sensors went off, causing the drivers seat belt to tighten against her chest, now the driver and passenger seat belts will not engage, the dealer wants 1500 dollars to reapir the seat belt sensors.*jb
SEAT BELTS - FRONT - ANCHORAGE
04/20/200105/01/1999
 I was involved in a front end collision (i hit the back bumper of a pickup truck). although no damage occurred to the truck, my car ended up with almost $5,000 worth of damage. neither my air bags nor shoulder restraints worked. i ended up hitting my forehead on the front windshield causing some moderate to severe neck trauma. i reported the failure to hyundai and seem to be getting no help. they insist that there is no problem. i still can sit in my car and miove my chest forward against the shoulder restraints as fast as i can and never have the even slow me down. however, if i use my hand to move the straps forward, they lock up immediately as they should. i spoke again to hyundai (1-800-633-5151 file #592947) and they insist that it is normal to move forward like my restraints do. all i know is that my shoulder restraints do notand did not move forward in any other car i have driven in. something is wrong here. i would appreciate any help you can offer as i am very nervous about driving a vehicle that has proven to me to be unsafe. i look forward to any help you can offer. sincerely, michael d. hansen. *ak
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
04/30/2000102/13/1999
 Rear lap seat belt becomes undone on its own when used with the child saefty seat. dealer has been contacted. *ak
SEAT BELTS - FRONT - RETRACTOR
12/09/20011
 While driving 45 mph, consumer's vehicle rearended another vehicle and seatbelts did not restrain driver and front passenger. driver hit his head on windshield and passenger suffered back injuries. *ak *jb
07/22/1999
 Vehicle ha s been experiencing problem with passenger seat belt retracting & locking passengers so thatthey are unable to move. dealer notified, and informed that all 1999 vehicle are made that way. can nhtsa do somthing about this problem. we both know that the dealer is wrong, and nhtsa should look into this matter. *ak
SEAT BELTS - FRONT - WEBBING
07/22/1999
 Passenger's side shoulder belt locked up, and the consumer was unable to get out of the seat belt due to no release or no play. *ak