Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/04/2002 | 24000 | 1 | |
| Car shimmies really bad at 35 miles an hour replaced front brakes and rotors front struts tie rod ends both inner and outer to no avail i am sick of putting money in this piece of junk. *tr | |||
| 06/04/2002 | 24000 | ||
| Car shimmeys really bad at35 miles an hour replaced front brakes and rotors front struts tie rod ends both inner and outer to no avail i am sick of putting money in this piece of junk | |||
| 04/03/2011 | 121900 | ||
| Tl* the contact owns a 2001 hyundai elantra. the contact stated that the vehicle was repaired under nhtsa campaign id number: 09v125000 (suspension: front: control arm). when leaving the dealer, he noticed that there was a leak coming from the vehicle and an abnormal oil odor. he then inspected under his vehicle and saw that the power steering line had rusted. the dealer was then contacted and they advised him that the steering was not included in the recall. the vehicle was not repaired for the steering. the failure and current mileage was approximately 121,900. | |||
| 04/03/2011 | 121900 | ||
| Tl-the contact owns a 2001 hyundai elantra. the contact stated that after receiving a recall in regards to nhtsa campaign id number 09v125000(suspension:front:control arm). when leaving the dealer he noticed that he had a leak coming from his vehicle and smelled oil. he then went underneath his vehicle and saw that the power steering line had rusted as well. the dealer was then contacted and they advised him that the steering was not included in the recall. the vehicle has not been repaired. the failure and current mileages were approximately 121,900. tb | |||
| 10/27/2010 | 97000 | ||
| Left sunvisor's bracket breaks and sunvisor falls into streeling wheel, causing short streeling turn | |||
| 09/04/2010 | 138000 | ||
| Tl-the contact owns a 2001 hyundai elantra. while driving 25mph the steering wheel started going out of control by going to the right and then left. after controlling the vehicle and coasted to the side of the road she notice both the front tires was turned inwards. the vehicle was towed to the dealer where she was informed the vehicle was under recall and they would repair it. the dealer informed her there were additional problems with the wheel bearings, power steering, struts, and lugged nuts that needed to be repaired at a cost of $400 she has to pay. the manufacturer was not contacted the failure mileage was 138,000....mw | |||
| 02/22/2010 | 1 | ||
| I have received a motor vehicle recall notice under hyundai campaign number 091. i called to schedule an appointment and asked for a loaner car as i can not afford one. i cannot miss work and do not have money for health insurance, much less a rental car. i spoke to hyundai motor america and they said that they would not provide a rental car. my office is twenty miles from the dealership. the recall notice warns of an increased risk of a vehicle crash without warning. i am concerned for my safety. *tr | |||
| 09/21/2009 | 88000 | 1 | |
| Front lower control arm rusted through and caused loss of steering and an accident. *tr | |||
| 08/24/2009 | 99000 | 1 | |
| While driving with my infant granddaughter i hit the brakes to avoid hitting a deer. i was going 35-40 miles and hour and the whole control arm in the front of my 2001 hyundai elantra snapped. it was all rusted out. i did some research and discovered this is a safety recall which i was never notified about. there are 26 other cars at the dealership with the same problem. we could have been killed had i been on the highway!! hyundai failed to properly notify consumers of such a dangerous situation. i also had to have my car flatbed towed an hour away to the nearest dealership at my own expense where i am still waiting for the parts to come in from hyundai. no eta on that. hyundai wouldn't pay for a rental until i threatened to contact the media and the bbb. two days later, i was approved for a rental. i still feel that this needs to be made aware to the public so anyone else driving this vehicle knows to get the repairs done so you don't get stranded at night or almost killed like we did!! *tr | |||
| 05/08/2006 | 60000 | ||
| Tl*the contact owns a 2001 hyundai elantra. while driving approximately 30 mph, the brake pedal extended to the floor when it was depressed. the brakes were pumped several times before the vehicle came to a complete stop. a small amount of smoke appeared underneath the hood. the air bag and engine warning lights illuminated intermittently on the instrument panel. in addition, the contact exerted more effort to turn the steering wheel as if there were no power steering. the vehicle was taken to an authorized dealer and they replaced the power steering hose. the vehicle has not been repaired. the failure mileage was 60,000 and current mileage was 98,000. | |||
| 06/15/2003 | 27694 | ||
| It is back at earnhardts, for the elec. system again 4th time. it started in 3/02 and went out again last fri. 6/6/03 but they don't consider it a problem. because i filed a lemon law on the previous accent and replaced it with the elantra 2001 and i filled out a survey saying they had bad customer service, the normal use of a rental while they fixed it for days was not granted. i am so upset i spent a day out in the az sun waiting for a tow of 205 miles to the next dealership and they tell me i have a bad record with them and don't deserve the courtesy of a rental car. this is my second hyndai and i have had nothing but trouble with it and the dealership. i have sent letters to the attorney general, three on my side, hyndai and earnhardts dealership. i want out of this car and don't feel safe in it any more. i was going down the salt river canyon (if you are not from az picture going down the twisting road to the grand canyon) without any power steering, brakes and trying to keep control of the car with kids in it. and they tell me i shouldn't be excited! 1 1/2 hrs in the sun waiting for the tow, the next dealership 200 mi away, no rental cars authorized, so my husband has to drive up and get me (198) miles from my house and go back so he could be at work in 3 hrs. no sleep for him. the dates are 3, 4, 6 of 2002 and now 6/6/03. the mileage is 27,694. the cost is theirs because it has the 100,000 warranty. just the mental and physical anguish and inconvience of another car that won't work right now. | |||
| 09/15/2001 | 1847 | ||
| After 1 1/2 months of driving this brand new car i began having problems with the steering. the car would wonder in different directions on the road and freeway. i also had steering wheel shimmy. they have aligned my car at least five times on different occasions and forced balanced the car twice to no avail. in march of 2003 an independent service evaluated my car and found both tie rod ends (outers)were extremely lose and needed to be replaced. because of the faulty rods both the front tires are now cupped on the outer edges and the dealership refuses to replace them. hyundai performed the work and the problems got a little better, but have since gotten worse again. i am so fed up with this car and need help! i have filed complaint with hyundai customer service, but the problems still exist! | |||
| 02/20/2004 | 1 | ||
| The steering wheel vibrates over 60-65 mph and stops at higher speeds. the vechicle also pulls to the right. i have the original tires and have had my car since new. i have had wheel alignments, tire rotations and all tires balanced. the pulling gradually returned as did the vibration on the steering wheel. dealer says that it can't fix it.*ak | |||
| 05/23/2003 | 100 | 05/01/2001 | |
| Odi id number : 10010329 odi id number : 10016373 please add me to the list of hyundai elantra owners who have severe steering wheel shake at speeds above 60 mph and hyundai has no idea how to correct the trouble. this has occurred since the vehicle was new and numerous attempts to fix the trouble have been fruitless. unfortunately the problem is getting worse with mileage until the steering or tires are going to fall off at 65 mph. *nlm | |||
| 09/01/2001 | 500 | 1 | 09/01/2001 |
| Steering wheel vibration and shimmy since new. takes place only at speeds above sixty miles per hour. hyundai is aware of the problem and has not offered an actual solution to the problem as of yet. numerous other hyundai owners have the same complaint. *jb | |||
| 1 | |||
| The steering wheel made a loud noise. *jb | |||
| STEERING - COLUMN | |||
| While driving at 45mph the vehicle will make front end vibration. dealer has inspected the vehicle and could not duplicate or correct the problem. please provide further information. ts | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| No summary listed for above vehicle. *ak | |||
| STEERING - RACK AND PINION | |||
| 01/29/2001 | 39000 | 10 | 12/24/2000 |
| Numerous problems with vehicle since day one. power steering pump replaced one month after purchase. tcm module replaced in transmission at 3 months. alternator and battery replaced at 10 months. another power steering pump at 40000 miles. steering rack at 41k miles. car has not been properly aligned since steering rack was installed almost a year ago. vehicle has been at dealership on 14 seperate occasions in 10 months. shaking in steering wheel at all speeds. was told this was tire related. installed and balanced new tires, problem still exists. wheel shakes so bad at highway speeds that arms are sore. alignment is not correct and steering wheel is off center. dealer and manufacturer are not willing or able to correct problem. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 04/09/2004 | 10 | 1 | 01/30/2001 |
| At highway speeds approaching 65 mph, steering wheel begins to shake. i was originally told by the dealership that the tires were out of balance or out of round. had tires professionally inspected and balanced, and checked various times.... it is not the tires. i have lifetime balancing and alignment so the tires are balanced and aligned every 3 to 5 thousand miles. replaced original (poor quality) michelins with high end firestones at 43,000 miles and vibration persist. you have to go above the speed limit, or way below, to stop your arms and hands from being shaken ridiculously...... service manger at dealership and regional service manager told me the vibration was normal. the vibration might be normal for a paint mixing machine but not for a car. called the 800-633-5151 number and was told by barbara that since the regional service manager had determined it was normal vibration there was nothing she could do. *ak | |||
| 04/22/2003 | 12237 | 2 | 11/28/2000 |
| This vehicle is hazardous to be on the road. it has front end steering and suspension problems. it has a terrible vibration from 35 mph and up. if traveling on the highway the wheel shakes so badly that your hands go numb. i have had the vehicle in for service and repeated time over a two and a half year period, and the dealership has done nothing. i have also spoken with the manufacturers on several occasions, and have done nothing. it has gotten to the point that i had an accident, because of these problems. i now have a permanent injury that i will live with for the rest of my life, and they still do not care. i have 2 small children, and i am afraid every time i leave the house that something will happen with this vehicle, and one of my children get injured. fortunately, with my accident i was alone. in my accident my steering locked and i hit a stone embankment at about 40 mph with the front end and my air bag also did not deploy. unfortunately i am stuck driving this vehicle, when it is unsafe, and unfit to be on the road. it is a hazard to my family, and all others on the road with me. i sincerely hope something can be done to these dealerships, and manufacturers to ensure they are selling our consumers a safe and reliable vehicle. *la | |||
| 09/25/2002 | 100 | 09/01/2002 | |
| At highway speeds approaching 65 mph, steering wheel begins to shake. have been told by several dealerships, tech reps, selling dealer, that tires are out of balance, or out of round. had tires professionally inspected and balanced, and checked (off the vehicle), various times.... it is not the tires. see tsb 01-50-008, because others have had problems with this. that tsb blames it on the radial variance of the tires.... these are the stock michelins they put on the car, when purchased new..... it their tsb is correct, they put the wrong tires on their new cars (it has not been proven to me that this tsb is correct, and that the radial variance problem is causing this). please call 1-800-325-6604, to get them working on this. it is dangerous to drive this car on the highway (which we purchased it for).... you have to go way above the speed limit, or way below, to stop your arms and hands from being shaken ridiculously..... this causes a hazardous condition for other drivers on the highway. please help. ts | |||
| 06/01/2001 | 1 | ||
| The breakaway bolt in the steering column had not been seated during assembly as a result steering was not prevented after the ignition key was removed as per the vehicle's owners manual , the bolt was replaced with a new one and the steering function worked as described in the owner's manual. | |||