Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 0480001 | 05/01/2004 | 10007546 | Rear spoiler fastener part number information. *mr | 07/01/2004 | |
| 0360002 | 04/01/2003 | 10001606 | High pitched wind noise related to front door weatherstrip. *tt | 06/17/2003 | |
| STRUCTURE - BODY - DOOR | |||||
| 0380003 | 07/01/2003 | 10004429 | Interior door trim panel fabric repair. *tt | 12/09/2003 | |
| 0380001 | 06/01/2003 | 10003288 | Door frame black tape replacement procedure. *tt | 10/15/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/17/2009 | 210000 | 1 | |
| I was coming up on a traffic light and was slowing down when the left lower control arm broke in half. lost all steering,car had to be towed. *tr | |||
| 03/28/2009 | 69692 | 1 | |
| 2002 hyundai elantra with 69,692 miles, original owner; driving in school parking lot, the driver-side lower control arm broke in two, subsequent inspection shows it to have rotted through. tire was perpendicular to the vehicle. towed to hyundai dealer in natick, ma. have not heard back from dealer yet, but obviously need a new lower control arm and at least an inspection of passenger-side lower control arm. i have pictures of the damage. i expect this to be covered under 100,000 mile transaxle warranty; we'll see. this would have been catastrophic at highway speed. *tr updated 04/22/09.*jb | |||
| 11/29/2002 | 5039 | 4 | |
| The driver side door leaked when it rained. the vehicle has been to the dealer four times for this same problem, but the water still leaks into the vehicle. the manufacturer is not aware of the problem. *nlm | |||
| STRUCTURE - BODY | |||
| 10/20/2008 | 130000 | 1 | |
| 10/2008, i was driving down a steep hill and began to downshift, while braking. my car jerked and skidded at the bottom. i was able to get it to the side of the road. a flatbed towed it and determined that the front drivers side wheel/tie rod had broken. the mechanic noted some corrosion, but repaired what needed to be done. march 2009, i had new front tires placed and balanced. shortly afterwards, i got a flat tire, had the spare put on and brought it back for replacement. the front end seemed out of alignment, so it was brought back to the mechanic for realignment. it was then they saw that the entire subframe was corroded and dangerous to drive. the front arms were bent and subsequently collapsed. the repairs at this time would exceed the value of the car and i am reduced to junking my 7 year old vehicle. *tr | |||
| 03/01/2002 | 1 | ||
| Several weeks ago, i filed a complaint on this site 10049365. i have seen no responses of any type. now to take that complaint a step further. many of the problems that i have encountered with this hyundai death trap,and the unwillingness of hma to look into the problems ,or the dealers to rectify the problems is well documented on this web site. as i mentioned in my previous complaint, i went through the lemon law process in my state. they require arbitration with the bbb autoline. the arbitration was a joke and the hma representative accused my wife of driving the vehicle as a commercial vehicle and put all of the car woes on her. she drives the car for work, mostly highway. also, the arbitrator accused us of having a tow hitch on the car, which is legal, but not recommended. well, we have no trailer or hitch. the bbb autoline is rigged against the consumer and they should not associated with any state or federal laws whatsoever. hyundais of this model are certain death traps and i feel that the federal government should order hma to repair everyone of them now. the consumer is stuck between a global conglomerate and local dealers who will not repair these vehicles. *la | |||
| 05/12/2002 | 40 | 5 | 05/12/2002 |
| From day of purchase, i noticed a vibration in the steering, starting about 42 mph. took the vehicle to dealer, who rotated and balanced tires. vibration then started about 50 mph, back to the dealer rotated and balanced tires again along with alignment. vibration about 58 mph back to dealer again, rotation, forced balancing, rotor turned down, still had vibration. filed under lemon law, final attempt by service department involved hma regional chief mechanic trouble shooter. he claimed they loosened motor mounts and let engine center itself, changed tires, balanced and aligned again. after a week i picked up car which he said was fine. vibration still noticeable. gave up on hma and drove car about 20,000 more miles till vibration got so bad i had to go to a brake shop because it was almost impossible to stop. they changed pads, adjusted brakes and rebuilt right front caliper. no more vibration. hyundai won't pay for the repair, so following thru with lemon law and hoping to get out of this death trap. air bag light comes on some days, and stays on all day, some days it's not on. do the air bags work. also having problems with paint finish, door seals and seat belt retractors. real piece of junk and i would never recommend this car to any one. also had to have brake dust removed from rear brakes at about 7000 miles and the dealer charged me 60.00$ excessive dust accumulation is a design defect and at the least should have been covered by hyundai. *la abl.pco | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 03/01/2002 | 1 | ||
| Several weeks ago, i filed a complaint on this site 10049365. i have seen no responses of any type. now to take that complaint a step further. many of the problems that i have encountered with this hyundai death trap,and the unwillingness of hma to look into the problems ,or the dealers to rectify the problems is well documented on this web site. as i mentioned in my previous complaint, i went through the lemon law process in my state. they require arbitration with the bbb autoline. the arbitration was a joke and the hma representative accused my wife of driving the vehicle as a commercial vehicle and put all of the car woes on her. she drives the car for work, mostly highway. also, the arbitrator accused us of having a tow hitch on the car, which is legal, but not recommended. well, we have no trailer or hitch. the bbb autoline is rigged against the consumer and they should not associated with any state or federal laws whatsoever. hyundais of this model are certain death traps and i feel that the federal government should order hma to repair everyone of them now. the consumer is stuck between a global conglomerate and local dealers who will not repair these vehicles. *la | |||
| 05/12/2002 | 40 | 5 | 05/12/2002 |
| From day of purchase, i noticed a vibration in the steering, starting about 42 mph. took the vehicle to dealer, who rotated and balanced tires. vibration then started about 50 mph, back to the dealer rotated and balanced tires again along with alignment. vibration about 58 mph back to dealer again, rotation, forced balancing, rotor turned down, still had vibration. filed under lemon law, final attempt by service department involved hma regional chief mechanic trouble shooter. he claimed they loosened motor mounts and let engine center itself, changed tires, balanced and aligned again. after a week i picked up car which he said was fine. vibration still noticeable. gave up on hma and drove car about 20,000 more miles till vibration got so bad i had to go to a brake shop because it was almost impossible to stop. they changed pads, adjusted brakes and rebuilt right front caliper. no more vibration. hyundai won't pay for the repair, so following thru with lemon law and hoping to get out of this death trap. air bag light comes on some days, and stays on all day, some days it's not on. do the air bags work. also having problems with paint finish, door seals and seat belt retractors. real piece of junk and i would never recommend this car to any one. also had to have brake dust removed from rear brakes at about 7000 miles and the dealer charged me 60.00$ excessive dust accumulation is a design defect and at the least should have been covered by hyundai. *la abl.pco | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/06/2010 | 56157 | ||
| On 08/06/10 while driving my car in a residential area, i heard a loud pop sound come from the front passenger side of my vehicle. i immediately lost control of my car, but was able to pull into a parking lot. at that time, i discovered the front axle had actually broken (passenger side) and was dragging the ground. i called the dealership i bought my car from (a 2002 hyundai elantra- i contacted first team auto mall where i had bought it new), and advised the service personnel of what had just happened. they advised they would not be able to look at my car for several days, so i had it towed to another repair shop. i paid $632.89 to replace the lower control arm, including sway bar/link kit and re-alignment. on 09/28/10 i found a link online to a website detailing multiple recalls for 2002-2003 hyundai elantras- recalls had been recommended in several areas near me, but not in my particular state. the recall involved road salt causing corrosion to the lower control arm, which could contribute to breakage. the repair shop i took my car to that day could not tell me how the damage had occurred; they said they had never seen anything like that before. i also noticed on 09/28/10 a recall regarding leakage of brake fluid; i have had to refill the brake fluid in my car twice in the last 6 months (i had never had to do this before may of this year and i've had the car since 2002). i again called the dealership, who advised me there are no recalls associated with my particular vehicle. obviously, the problems described in the recalls are happening/have happened to my car, and possibly other cars in the state of virginia. i ask that you please re-evaluate the recall criteria and expand the recall to include any and all vehicles that could possibly be affected. if i had been on the interstate on the day my lower control arm broke, the damage would very likely have killed me and any other motorist unfortunate enough to be near me at the time. | |||
| 05/06/2010 | 72000 | ||
| Received recall notice 1 week ago from hyundai..on thursday night while driving home from work wheel broke off left front passenger side.. called a hyundai dealership on fri. morn and arranged a tow..vehicle arrived at dealership, dealership refused to take vehicle as there is a 4 week backorder. called a second hyundai dealership was told that if the car was down hyundai has emergency stock to fix the vehicle..now have to pay for a second tow to this dealership and also have to wait 1-2 weeks to have this fixed. | |||
| 01/16/2010 | |||
| 2002 hyundai elantra recall never received until 3/1/10. wheel fell off and went in ditch. had to have towed to garage and hyundai refused payment of towing bill as towing was not included in recall. how was i supposed to get it to the garage. thank goodness no one was hurt; it could have been a serious accident. | |||
| 04/16/2010 | 38000 | ||
| I have a 2002 hyundai elantra with a recall of corrosion problem of the front lower control arm.i called one month ago for a appointment got a date of may 17 for inspection. april 16 my car broke down due to corrosion of the front lower control arm.i towed my car to hyundai they inspected my car both lower control arms one already bad the other no good and also the front subframe has to be replaced. they tell me there is a national parts shortage and will take up to a month to repair my car.meanwhile i have no car. | |||
| 03/06/2010 | 125000 | 1 | |
| Received safety recall notice regarding control arm & subframe on our 2002 hyundai elantra on wed. mar 3,2010. plan was to contact dealership on sat.(mar 6,2010) to schedule appointment for the following week. received a panic call from my wife that something had snapped as she was crossing the rhinecliff bridge . fortunately this occurred just as she was exiting the toll booth. booth operator assisted her in getting car out of main flow of traffic and calling a tow truck. tow truck driver confirmed that control arm had snapped as did the hyunadi dealer (where car was purchased). dealer also said there were numerous other recalls concerning this vehicle that they would also be repairing. we were never notified of any of these with the exception of the control arm issue and in that case it failed within a few days of our notice. my question is why is it that were only notified a few days ago regarding such as serious issue when the original recall notice was dated nearly 11 months ago. and never notified regarding other recalls. by the way the dealer had the nerve to charge my wife for a loaner vehicle and said parts will need to be ordered. obviously i am very thankful that neither my wife or anyone else were injured. but i remain furious that this ever happened in the first place. *tr | |||
| 07/07/2009 | 130000 | ||
| Tl*the contact owns a 2002 hyundai elantra. while attempting to park the vehicle, the contact noticed that the frame shifted to the front tires. he also noticed that the control arm snapped when he attempted to stop the vehicle. prior to the failures, the vehicle would shake whenever the brakes were be applied. the vehicle was taken to the dealer and they stated that the control arm and the subframe needed to be replaced. the current and failure mileages were 130,000. | |||
| 07/17/2009 | 50400 | 1 | |
| I was driving in my town and i went to take a left turn and the next thing i knew my steering wheel jolted further to the left than i had turned it and i was in oncoming traffic. luckily the oncoming car had enough time to stop and swerve out of the way to avoid a head on collision. at first i thought i had a flat tire, but upon closer inspection i noticed the bottom of the front right wheel was tilted inward on almost a 45 degree angle so that the hub cap was almost in contact with the pavement. i was about a mile from my house and was barely able to get the car back home with out swerving all over the road trying to steer. upon inspection by a mechanic, who had to come to my home, there was a lot of rust underneath the car, especially on the lower control arms. i went online to research how much it might cost to fix and found that it had been a recall with hyundai, however i never got the recall notice. when i called hyundai consumer affairs to inquire, they claimed they didn't have my address and therefore i never received the recall. i bought the car used in 2004, it is now 2009, i do not believe there is any excuse as to why they should not have had my address and to why i did not receive a recall. someone could have gotten seriously injured or killed. hyundai will only cover the lower control arms and nothing else. none of the damage caused because of their negligence is covered and i can't even get a rental. i need new tires and new hub caps, there is a hole in my resonator from hitting the curb when i veered off the road, there are scratches on my rear and a cracked back headlight from the oncoming car brushing against my rear. had i gotten the recall notice, none of this would have happened! the root cause is poor manufacturing, all other damages due to this should be reimbursed with out any hassle because hyundai should be grateful they have not killed anyone yet. *tr | |||
| 05/20/2009 | 55523 | 1 | |
| While driving at 30 mph, the front of my 2002 hyundai elantra collapsed. transmission fluid everywhere, driver's front wheel at a right angle, and the subframe was broken completely in half. lucky to be alive. *tr | |||
| 10/20/2008 | 130000 | 1 | |
| 10/2008, i was driving down a steep hill and began to downshift, while braking. my car jerked and skidded at the bottom. i was able to get it to the side of the road. a flatbed towed it and determined that the front drivers side wheel/tie rod had broken. the mechanic noted some corrosion, but repaired what needed to be done. march 2009, i had new front tires placed and balanced. shortly afterwards, i got a flat tire, had the spare put on and brought it back for replacement. the front end seemed out of alignment, so it was brought back to the mechanic for realignment. it was then they saw that the entire subframe was corroded and dangerous to drive. the front arms were bent and subsequently collapsed. the repairs at this time would exceed the value of the car and i am reduced to junking my 7 year old vehicle. *tr | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 07/13/2008 | 111000 | ||
| Tl*the contact owns a 2002 hyundai elantra. the contact inspected underneath the vehicle and noticed oil leaking from the transmission. in addition, the control arms on both sides of the vehicle had holes and were corroded. the vehicle was taken to the authorized dealer for inspection and they stated that the control arm and subframe failed. the vehicle has not been repaired according to nhtsa campaign id number 09v125000 (suspension:front:control arm) due to the unavailability of the necessary parts for the repair. there is a massive back order for the parts. the technician recommended that the vehicle not be driven due to the safety risk involved. the failure and current mileages were 111,000. | |||