Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM | ||||||||||||||||
| 09V125000 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | from 06/30/2000 to 01/13/2003 | V (Vehicle) | 160904 | 07/17/2009 | ODI | HYUNDAI MOTOR COMPANY | 04/16/2009 | 04/16/2009 | |||||||
| Defect Summary | Hyundai is recalling 160,904 my 2001-2003 elantra and my 2003 tiburon vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. road salt used during the winter months in these jurisdictions may result in internal corrosion and thinning of the steel in the front lower control arms. the corrosion may progress to the point where the lower control arm's upper and lower panels become perforated. a perforated front lower control arm may fracture between its ball joint attachment and the forward and rearward pivot attachments to the chassis. | |||||||||||||||
| Consequence Summary | The fracturing of the control arm could an owner's control over their vehicle that may increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the front lower control arms for corrosion damage. if specified levels of internal corrosion damage are found, the front lower control arms will be replaced with new front lower control arms incorporating additional holes in the upper and lower panels. if the front lower control arms do not require replacement, the dealer will add drainage holes to the front lower control arms and will treat the front lower control arms with rust-proofing materials to arrest the internal corrosion process. these procedures will be performed free of charge. the recall began on august 17, 2009. owners may contact the hyundai customer assistance center at 1-800-633-5151. | |||||||||||||||
| Notes | Hyundai recall no. 091.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 0150009 | 11/01/2001 | 633899 | Subject regarding front suspension crossmember attaching bolt torque specification. *jg | 09/26/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION - FRONT | ||||||
| PE09011 | HYUNDAI MOTOR COMPANY | 02/18/2009 | 04/21/2009 | FRONT LOWER CONTROL ARMS RUSTING | 09V125000 | |
| On april 14, 2009, hyundai motor corporation submitted to odi a defect information report indicating that it would recall a salt-belt population of approximately 155,317 model year (my) 2001 through 2003 hyundai elantra vehicles to remedy a defect that can result in loss of vehicle control with an increased risk of a crash while driving (09v-125).the affected vehicles cover all my 2001, my 2002, and my 2003 through january 13, 2003 production.these include elantra vehicles that were originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin.the total three-year production population for the elantra vehicles is approximately 350,000. according to hyundai, road salt can collect in the outboard portion of the front lower control arm and may result in internal corrosion leading to thinning of the steel in the lower control arms.the corrosion may progress to the point where the lower control arm upper and lower panels become perforated.a perforated front lower control arm may fracture between its ball joint attachment and the forward and rearward pivot attachments to the chassis.this could affect the driver's control over the tire and wheel assembly.hyundai's recall procedure instructs dealers to measure the thickness of the steel in the front lower control arms.if specified levels of corrosion damage have occurred, the front lower control arms will be replaced with new front lower control arms with additional holes in the upper and lower panels. odi's analysis of front lower control arm complaint and warranty data shows 220 complaints and 1,033 warranty claims for the total approximately 350,000 subject vehicles sold throughout the united states, resulting in a complaint rate of 62.82 per 100,000 vehicles and a claim rate of 0.3 percent.odi's analysis found 7 complaints and 90 warranty claims in 132,475 vehicles sold in non-salt belt states, resulting in a complaint rate of 5.3 per 100,000 vehicles and a claim rate of 0.1 percent. odi's analysis further found 196 complaints and 943 warranty claims in 155,317 vehicles sold in salt belt states, resulting in a complaint rate of 126.2 per 100,000 vehicles and a claim rate of 0.6 percent.odi identified 34 incidents of lower control arm fracture related to corrosion, all of which occurred in salt belt states.the data do not show a defect trend in vehicles outside the region covered by hyundai's recall. this preliminary evaluation is closed. | ||||||
| SUSPENSION - FRONT - CONTROL ARM | ||||||
| PE09011 | HYUNDAI MOTOR COMPANY | 02/18/2009 | 04/21/2009 | FRONT LOWER CONTROL ARMS RUSTING | 09V125000 | |
| On april 14, 2009, hyundai motor corporation submitted to odi a defect information report indicating that it would recall a salt-belt population of approximately 155,317 model year (my) 2001 through 2003 hyundai elantra vehicles to remedy a defect that can result in loss of vehicle control with an increased risk of a crash while driving (09v-125).the affected vehicles cover all my 2001, my 2002, and my 2003 through january 13, 2003 production.these include elantra vehicles that were originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin.the total three-year production population for the elantra vehicles is approximately 350,000. according to hyundai, road salt can collect in the outboard portion of the front lower control arm and may result in internal corrosion leading to thinning of the steel in the lower control arms.the corrosion may progress to the point where the lower control arm upper and lower panels become perforated.a perforated front lower control arm may fracture between its ball joint attachment and the forward and rearward pivot attachments to the chassis.this could affect the driver's control over the tire and wheel assembly.hyundai's recall procedure instructs dealers to measure the thickness of the steel in the front lower control arms.if specified levels of corrosion damage have occurred, the front lower control arms will be replaced with new front lower control arms with additional holes in the upper and lower panels. odi's analysis of front lower control arm complaint and warranty data shows 220 complaints and 1,033 warranty claims for the total approximately 350,000 subject vehicles sold throughout the united states, resulting in a complaint rate of 62.82 per 100,000 vehicles and a claim rate of 0.3 percent.odi's analysis found 7 complaints and 90 warranty claims in 132,475 vehicles sold in non-salt belt states, resulting in a complaint rate of 5.3 per 100,000 vehicles and a claim rate of 0.1 percent. odi's analysis further found 196 complaints and 943 warranty claims in 155,317 vehicles sold in salt belt states, resulting in a complaint rate of 126.2 per 100,000 vehicles and a claim rate of 0.6 percent.odi identified 34 incidents of lower control arm fracture related to corrosion, all of which occurred in salt belt states.the data do not show a defect trend in vehicles outside the region covered by hyundai's recall. this preliminary evaluation is closed. | ||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||
| PE09011 | HYUNDAI MOTOR COMPANY | 02/18/2009 | 04/21/2009 | FRONT LOWER CONTROL ARMS RUSTING | 09V125000 | |
| On april 14, 2009, hyundai motor corporation submitted to odi a defect information report indicating that it would recall a salt-belt population of approximately 155,317 model year (my) 2001 through 2003 hyundai elantra vehicles to remedy a defect that can result in loss of vehicle control with an increased risk of a crash while driving (09v-125).the affected vehicles cover all my 2001, my 2002, and my 2003 through january 13, 2003 production.these include elantra vehicles that were originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin.the total three-year production population for the elantra vehicles is approximately 350,000. according to hyundai, road salt can collect in the outboard portion of the front lower control arm and may result in internal corrosion leading to thinning of the steel in the lower control arms.the corrosion may progress to the point where the lower control arm upper and lower panels become perforated.a perforated front lower control arm may fracture between its ball joint attachment and the forward and rearward pivot attachments to the chassis.this could affect the driver's control over the tire and wheel assembly.hyundai's recall procedure instructs dealers to measure the thickness of the steel in the front lower control arms.if specified levels of corrosion damage have occurred, the front lower control arms will be replaced with new front lower control arms with additional holes in the upper and lower panels. odi's analysis of front lower control arm complaint and warranty data shows 220 complaints and 1,033 warranty claims for the total approximately 350,000 subject vehicles sold throughout the united states, resulting in a complaint rate of 62.82 per 100,000 vehicles and a claim rate of 0.3 percent.odi's analysis found 7 complaints and 90 warranty claims in 132,475 vehicles sold in non-salt belt states, resulting in a complaint rate of 5.3 per 100,000 vehicles and a claim rate of 0.1 percent. odi's analysis further found 196 complaints and 943 warranty claims in 155,317 vehicles sold in salt belt states, resulting in a complaint rate of 126.2 per 100,000 vehicles and a claim rate of 0.6 percent.odi identified 34 incidents of lower control arm fracture related to corrosion, all of which occurred in salt belt states.the data do not show a defect trend in vehicles outside the region covered by hyundai's recall. this preliminary evaluation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/05/2013 | |||
| I am an owner of a 2002 hyundai elentra. in 2009 the passenger side lower control arm of my car rusted and broke in half, which i had repaired at my expense. shortly afterward, i received a recall notice about the lower control arms and took my car in to have it serviced. instead of replacing the defective parts, hyundai drilled a hole for water to escape and put a wax coating on the control arms, which would later wear off. after receiving my car back, i was under the assumption that there would no longer be an issue with the lower control arms, as i do not recall being told in person nor in writing that i should continue to monitor the status of said parts. additionally, after reviewing my receipt, it does not state anything about further maintenance of the lower control arms. on march 5, 2013 while traveling on the pennsylvania turnpike, a major highway, my driver side lower control arm broke in half, almost causing me to get into an accident. i was lucky enough to get off to the side of the highway without an accident. after having my car towed to my mechanic, he diagnosed the problem with the control arm and recommended that i have it towed to the hyundai dealership to be repaired. in my conversations with hyundai employees, hyundai dealership employees, and my own mechanic, i have discovered that this is not an isolated incident. thus it is very disconcerting as a consumer and a human being to know that hyundai has known about the defect and the fact that the recall was not a complete fix, and has done nothing to rectify the situation, whereby putting many peoples' lives in danger. | |||
| 12/27/2012 | 180000 | ||
| The front lower control arm on my vehicle is rusted out, and is cracked on both sides. local mechanic says it doesn't have long before it will fail. researched price on internet and found there was a recall for that part. dealer says that my vin isn't included in the recall, even though my car was sold and driven in the snow belt states that are listed, and kentucky also salts the roads during winter. my vehicle is obviously affected, but the dealer tells me to call hyundai, and hyundai tells me to go to the dealer. there are several other complaints about similar treatment, and there is little recourse offered. i was told that the nhtsa decided the details of the recall, but it was insufficient. this is a priority, my car could have a catastrophic failure any day (and thousands of other people too). the recall is campaign 091 front lower control arm corrosion | |||
| 12/05/2012 | 1 | ||
| I recently bought a used 2002 hyundai elantra and discovered an abnormal amount of rust on the front control arms. in some places, holes had rusted through the control arms. hyundai did a recall for over 150,000 of my exact model including those in the state which i live back in 2009. the recall was for this exact problem. when i took the car to the dealer, they inspected the vehicle and saw that my cars problem exactly matched all those others recalled. however, they informed me that my particular car was not under this recall despite having this identical problem. they gave me an estimate of $585 to replace the arms that were a manufacturer's defect. the arms have not broken yet but they very easily could break in the near future, potentially causing a fatal accident. the recall sent out in 2009 needs to be expanded since it did not include all the cars having this problem. *tr | |||
| 12/05/2012 | |||
| I recently bought a used 2002 hyundai elantra and discovered an abnormal amount of rust on the front control arms. in some places, holes had rusted through the control arms. hyundai did a recall for over 150,000 of my exact model including those in the state which i live back in 2009. the recall was for this exact problem. when i took the car to the dealer, they inspected the vehicle and saw that my cars problem exactly matched all those others recalled. however, they informed me that my particular car was not under this recall despite having this identical problem. they gave me an estimate of $585 to replace the arms that were a manufacturer's defect. the arms have not broken yet but they very easily could break in the near future, potentially causing a fatal accident. the recall sent out in 2009 needs to be expanded since it did not include all the cars having this problem. | |||
| 10/09/2012 | 66026 | ||
| Tl-the contact owns a 2002 hyundai elantra. the contact stated that while driving 55 mph and attempting to decelerate, the vehicle exhibited a loud banging noise. suddenly and without warning, the steering seized and the front passenger side dropped to the ground. the contact inspected the vehicle and discovered that the control arm was severely corroded and fractured in two pieces. the manufacturer advised the contact that the vehicle was not included in nhtsa campaign id number: 09v125000 (suspension: front: control arm) and also, the extended warranty would not cover the corrosion failure. the vehicle was not repaired. the failure and the current mileage was 66,026. kmj | |||
| 10/09/2012 | 66026 | ||
| Tl-the contact owns a 2002 hyundai elantra. the contact stated that while driving at 55mph and attempting to slow down the vehicle made a loud banging noise and without warning the steering locked and the vehicle front end passenger side dropped to the ground. the contact inspected the vehicle and found the control arm was severely corroded and broke in two. the manufacturer advised that the vehicle was not included in nhtsa campaign id number: 09v125000 (suspension: front: control arm) and the vehicle extended warranty did not cover the corrosion failure. the vehicle was not repaired. the failure and the current mileage was 66,026. li | |||
| 11/18/2011 | 67000 | ||
| Tl-the contact owns a 2002 hyundai elantra. the contact was traveling 65 mph when she heard what sounded like a tire blowout. the contact was able to maneuver the vehicle to the shoulder and noticed that the front driver | |||
| 11/18/2011 | |||
| Tl- the contact owns a 2002 hyundai elantra. the contact was traveling 65 mph when they heard what sounded like a blowout. the contact was able to pull over to the side or the road and saw that the wheel was turned all the inward. the contacts insurance company had the vehicle inspected and it was determined that the front driver side control arm had rusted. the contact was told that the failure was the front driver side lower control arm which was repaired by the manufacturer under nhtsa recall campaign id number: 09v125000 (suspension; front control arm) on 7/17/2009. the contact feels this is still a safety issue and the manufacturer did not have an adequate repair. the failure mileage and current mileages were 67,000.rl | |||
| 04/09/2010 | 110000 | ||
| Tl- the contact owns a 2002 hyundai elantra. while driving approximately 15-20 mph approaching a intersection the driver's front tire came off this happen on april 9, 2010. the vehicle slid about 10 feet then stopped. the vehicle blocked traffic in the intersection. he stated a police directed traffic during that time. and a police report was filed. he called a towing service and the vehicle was towed to an authorized dealer. the contact stated he received a recall letter and referenced nhtsa campaign id number: 09v125000, component: suspension front:control arm. he stated he had an appointment on april 12,2010 for the recall work to be performed before the failure. the vehicle was at the dealer for three months waiting for the part for the recall. the contact stated the failure happen because of the recall. after the recall work was performed he hears a loud popping noise coming from the front driver's side tire, the cruise control no longer works, and water was coming into the vehicle under the floor mate on the driver's side. the failure mileage was 110,000 and the current mileage was 112,000. vwb | |||
| 03/17/2010 | 78300 | ||
| Tl*the contact owns a 2002 hyundai elantra gt. the contact received a recall notice for recall 09v125000 (suspension: front:control arm). the contact was concerned because two dealerships did not have the parts available for the recall repair. the failure mileage was approximately 78,300. the current mileage was approximately 80,000. | |||
| 03/06/2010 | 125000 | 1 | |
| Received safety recall notice regarding control arm & subframe on our 2002 hyundai elantra on wed. mar 3,2010. plan was to contact dealership on sat.(mar 6,2010) to schedule appointment for the following week. received a panic call from my wife that something had snapped as she was crossing the rhinecliff bridge . fortunately this occurred just as she was exiting the toll booth. booth operator assisted her in getting car out of main flow of traffic and calling a tow truck. tow truck driver confirmed that control arm had snapped as did the hyunadi dealer (where car was purchased). dealer also said there were numerous other recalls concerning this vehicle that they would also be repairing. we were never notified of any of these with the exception of the control arm issue and in that case it failed within a few days of our notice. my question is why is it that were only notified a few days ago regarding such as serious issue when the original recall notice was dated nearly 11 months ago. and never notified regarding other recalls. by the way the dealer had the nerve to charge my wife for a loaner vehicle and said parts will need to be ordered. obviously i am very thankful that neither my wife or anyone else were injured. but i remain furious that this ever happened in the first place. *tr | |||
| 11/25/2009 | 32000 | 1 | |
| Collapse of control arm and loss of steering while driving, never received recall notice. they need to get the recall out before someone is hurt badly. *tr | |||
| 04/17/2009 | 210000 | 1 | |
| I was coming up on a traffic light and was slowing down when the left lower control arm broke in half. lost all steering,car had to be towed. *tr | |||
| 09/01/2002 | 8 | 06/01/2002 | |
| Problems with vehicle severely pulling to the right. *mr there was a squealing noise, the tire in the right rear had worn, the left rear tire treads were gone (not wearing evenly), the belts squealed, the front wheel drive would cause the front to spin, but not in the rear, when the a/c was on high, the loud noise would be exhibited in the front, the vehicle pulled to the right, and the vehicle hesitated when the a/c was on. *sc *jb | |||
| 01/31/2004 | 45000 | 1 | |
| While driving suspension broke. as a result, vehicle rolled over at least nine times. driver sustained major injuries.*ak | |||
| 30000 | 11 | ||
| When driving at highway speeds steering wheel violently shook. dealer attempted to repair vehicle eleven times by doing an alignment and changing the tires. cause of the problem had not been determined. *ak | |||
| 03/06/2003 | 0 | ||
| The steering wheel and front end shakes at speeds over 65 miles/hr and the vibration can be felt in the car. *nlm | |||
| SUSPENSION - FRONT | |||
| 07/10/2011 | 134000 | ||
| Tl- the contact owns a 2002 hyundai elantra. the contact stated that the right control arm broke, while the contact was driving. the dealer and the manufacturer made the contact aware of the nhtsa campaign id number: 09v125000 (suspension:front:control arm), but the vin was not apart of the recall. the vehicle was not remedied. the failure and current mileage 134,000. nw | |||
| 06/05/2011 | 114000 | ||
| Tl*the contact owns a 2002 hyundia elantra. while driving 5 mph, attempting to park, the contact heard an unusual noise outside of the vehicle and suddenly lost control of the steering wheel. the vehicle failed to stop when the brakes were applied and crashed into the curb which caused the vehicle to come to a complete stop. the vehicle was towed to the closest auto shop for diagnostic testing where they stated the front passenger side control arm had fractured. in april of 2010, the vehicle was repaired under a recall with nhtsa campaign id number 09v125000 (suspension: front: control arm). the remedy repair was unsuccessful and did not prevent the failure. the manufacturer was not notified of the failure. the vehicle was being repaired. the approximate failure mileage was 114,000. | |||
| 06/05/2011 | 114000 | ||
| Tl-the contact owns a 2002 hyundia elantra. while driving 5 mph, attempting to park, the contact heard an unusual noise outside of the vehicle and suddenly loss control within the steering. the vehicle failed to stop when the brakes were applied and crashed into the curb which caused the vehicle to come to a complete stop. the vehicle was towed to the nearest auto shop for diagnosis where they informed the front passenger side control arm fractured. in april of 2010 the vehicle was repaired under a recall with nhtsa campaign id number 09v125000 (suspension: front: control arm). the remedy repair was unsuccessful and did not prevent the failure to occur. the manufacturer had not been made aware of the failure. the vehicle was in the process of being repaired. the approximate failure mileage was 114,000. js | |||
| 05/07/2011 | 170000 | ||
| Tl- the contact owns a 2002 hyundai accent. the contact was driving 20 mph when the front passenger side lower control arm broke. the contact had the vehicle towed to their home. the contact stated they knew it was the lower control arm because they were able to pull the pieces apart. the vehicle had not been inspected at the time of the complaint. the failure mileage and current mileages were 170,000.rl | |||
| 11/01/2010 | 138000 | ||
| While performing routine maintenance on our 2002 hyundai elantra gt, i discovered a rust hole in the drivers side lower control arm. the hole is approximately 1.5 inches in diameter located about 4 inches inward of ball joint on the upper portion of the control arm. the area surrounding the hole appeared to be very thin and brittle. the vehicle had 138000 miles at the time the issue was noticed. we have concerns about the safety of the vehicle and the structural integrity of the control arm. it seems that this is too early in the cars life to have a major structural component begin to deteriorate due to rust. of the other cars we have owned, none have displayed similar rust to this, even after 10+ years of usage. | |||
| 05/08/2010 | 110000 | ||
| Tl-the contact owns a 2002 hyundai elantra. the vehicle was taken to the dealer on may 8, 2010 for recall 09v125000 suspension: front: control arm. the dealer has not been able to repair the recall, because the part is on national back order. the contact stated the repair has exceeded a reasonable amount of time. the manufacturer advised they will contact the dealer, and took a report 3981823. the failure and the current mileage was 110,000. li | |||
| 04/14/2010 | 0 | ||
| Tl-the contact owns a 2002 hyundai elantra. the contact received a recall notification under nhtsa campaign id number 09v125000 (suspension:front:control arm). the vehicle was taken to an authorized dealer for the recall service repair. however, the specific repair part was on a massive back order. the contact stated the vehicle was left at the dealer who provided a rental vehicle. she had been waiting for a period of three weeks and had concern of the uncertainty of the availability of the recall part. the vehicle had no failure related to the recall defect at the time of the complaint. the vin was unavailable. js | |||
| 05/28/2010 | 97000 | ||
| Tl- the contact owns a 2002 hyundai elantra. while having the vehicle examined the contact was informed that the right front control arm needed to be replaced. there were no prior warnings and the vehicle has not been serviced for the failure. the current and failure mileages was 97000. bml | |||
| 03/18/2010 | 118000 | ||
| Tl*the contact owns a 2002 hyundai elantra. while driving approximately 70 mph the front control arms failed and the driver lost control of the vehicle which resulted in a fatal crash. the police and fire department arrived on the scene. the vehicle was destroyed and towed to a collision center. the vin is a part of recall nhtsa id number 09v12500 (suspension front: control arm). an appointment was previously scheduled before the crash occurred. the current and failure mileages were 118,000. | |||
| 09/10/2009 | 120000 | 1 | |
| Air bag light is on when car is on and started. also when turning left or right my car is making cranking noises up in the front of the car. *dt | |||
| 03/07/2010 | 25751 | ||
| Tl * the contact owns a 2002 hyundai elantra. while driving approximately 20 mph on normal conditions, the front end of the vehicle collapsed without warning. upon further inspection, he found the front passenger wheel partially detached from the vehicle. the vehicle was towed to an independent mechanic. the mechanic contributed the failure to a fractured lower control arm. the vehicle was previously repaired under the nhtsa campaign id number 09v125000 (suspension: front: control arm); however, the remedy failed to correct the failure. the vehicle was repaired at the owners expense. the manufacturer refused to reimburse the contact for the service repair. the failure mileage was 25,751. updated 05/06/10. *lj | |||
| 11/27/2009 | 80992 | 1 | |
| On november 27th, 2009 i was coming to a stop at the bottom of an interstate off-ramp, when i heard a loud noise in the front of my 2002 hyundai elantra gt. i tried to move forward and it felt like i had a flat tire, but when i got out of the car the left front wheel was turned inward. i was able to get the vehicle to the side of the road and inspect the under carriage, the left front control arm had rusted to the point that it had crumpled when i tried to stop. the vehicle was towed to a hyundai dealership and was repaired by replacing both front control arms (the right arm was also rusted). the reason i'm sending this message is because my state (kentucky) is not involved in the hyundai recall (id #58993) that was investigated by the nhtsa, action number pe09011. *tr | |||
| 11/11/2009 | 41865 | 1 | |
| 2002 elantra gt made r turn from full stop onto chester pike. heard grinding from passenger front wheel. car came to complete stop. front wheel fell off. fractured suspension arm was seen. axle failure was found when care was inspected. recall was issued 7/10/09. i am the original owner and have not received a recall notice. i do receive weekly ads from hyundai suggesting trade in, so they know where i am. i now need to jump through hoops to get hyundai to pay, as i did not find out about the recall until my car was towed to and repaired by an independent garage. police were on scene with lights flashing to protect disabled vehicle until tow truck arrived. no report was filled as there was no accident or injury. *tr | |||
| 06/29/2009 | 112000 | 1 | |
| To whom this concerns, regarding nhtsa campaign id number 09v125000. while driving my 2002 elantra the front left wheel moved (slipped/snapped) out of place to the point that it was rubbing against the back of the wheel well when trying to stop in traffic. the car did not stop as it normally would (it felt like there was no stopping power). my vehicle hit another vehicle from behind which caused significant damage to the front end of my car. i took the vehicle to moon twp auto body to get an estimate for the damage. part of the estimate was to replace the lower control arm and the adjuster wrote on the drivers side window that anyone handling the car should take caution as the control arm is ripped out. for consideration i pose this question why would the body shop estimate replacing the control arm if it wasn't broken? i've just received an invoice from the hyundai dealership (falconi's 412-269-1234) itemizing that they replaced both control arms per their campaign number 091, but that the control arm was not broken. additionally, i received pictures taken by the dealership showing significant rotting on both sides of control arm. i contend that the accident would not have occurred if the control arm had not slipped out of place. i've been in contact with hyundai corporation at 800-633-5151 and asked them to complete all repairs for the damage directly related to the accident. they continue to claim that the control arm was not rotted and displaced and will not fix the damage. my case number with hyundai is #3711968. at the time of the accident i was unaware of the recall as the previous/original owner (my father) nor myself had received a recall letter. note: a recall letter has still not been received by either of us. i moved forward as if i had no claims against anyone or any company. i have more info/photos if required.*tr | |||
| 08/06/2009 | 49139 | 1 | |
| Going approximately 20 mph approaching stop sign. car came to complete stop. could not exit drivers side door. exited passenger side to find front left tire turned out at 90 degree angle. front lower control arm rusted through and broken. *tr | |||
| 06/05/2009 | 120000 | 1 | |
| The front passenger side control arm of my 2002 hyundai elantra broke. the wheel could have flown off, but luckily it didn't. this happened on a 2 lane road. if it had happened on a highway, it could have been catastrophic. the car was towed to my mechanic and is still there. i did research online and found information about a recall dated april 2009. i called hyundai consumer affairs hotline and was told the recall is not officially released and dealerships won't acknowledge it. i was also told my car won't qualify for the recall because the mileage is too high. *tr | |||
| 05/25/2009 | 140000 | 1 | |
| 2002 hyundai elantra-great car no major problems. memorial day coming home on a secondary road approaching a stop sign-bang! couldn't move the car.a driver going by tells me don't move-the wheel is off the car! had to be towed from scene-the lower control bar had completely rusted through and let go. the metal used on this particular part is so thin it is scary! you would expect the metal used for this part would be rather thick due to the serious purpose it serves and the constant stress it must endure.at seven years old it should not be rusted away to the point of breaking in two. the only symptoms i experienced was a high pitched sound which occurred every once in a while-sounded like chain jingling, and a somewhat smoother ride like my tires were low on air. i have numerous people look at this -they walk away in disbelief when i tell them the car is seven years old, considering the rust on this control arm it is unbelievable-i am now wondering if there are others out there having the same experience. i am a school bus driver -having driven school busses for over twenty years but this experience has enlightened me to the importance of the circle check on our vehicles!!!! *tr | |||
| 04/26/2009 | 140000 | 1 | |
| Left front lower control arm rusted through and while turning into gas station experienced severe grinding noise and collapse of wheel. upon investigation found vehicle undrivable and had flat bedded to garage. my mechanic replaced both lower control arms that had rusted completely through using hyundai replacement parts. contacted hyundai directly and complained and have case number and hope for reimbursement of monies spent. *tr | |||
| 04/23/2009 | 109000 | 1 | |
| 2002 hyundai elantra left control arm broken. *tr | |||
| 10/14/2008 | 1 | ||
| Car was riding normal as always, then made left turn and left front wheel was pushed into the rear of the wheel well. slid off road, resulting in minor cosmetic damage. cause of failure was a snapped left front control arm due to rust . part was personally replaced at great expense. broken part is available. *tr | |||
| 04/16/2009 | 93000 | 1 | |
| Left (driver's side) front control arm failure on 4/16/09. vehicle was purchased new in june of 2002. currently has approximately 93,000 miles. all routine maintenance has been performed on vehicle (i.e., oil changes, 30k service, 60k service, 90k service). control arm failed while traveling on interstate highway at a speed of approximately 30 miles per hour. *tr | |||
| 04/12/2009 | 75000 | ||
| Tl*the contact owns a 2002 hyundai elantra. the contact stated that the control arm was rusty in the front end of the vehicle. while driving approximately 5 mph over a speed bump, it felt as if the passenger side collapsed. he exited the vehicle and did not see any visible signs of damage. after the incident, the contact noticed steering, grinding, and rubbing issues with the vehicle. he took the vehicle to a repair shop and they identified the rusted control arm. the vehicle was towed to the dealer, but the contact has not yet received a response. the manufacturer was not notified and the vehicle has not been repaired. the current and failure mileages were approximately 75,000. | |||
| 03/12/2009 | 68000 | 1 | |
| After braking, my elantra jerk, made and awful grinding sound, and was extremely difficult to steer. upon visual inspection, i could see that a part had broken off. i had it towed to a local mechanic who said that the right front control arm was rotted through and that this is often seen in hyundais. the left side also shows signs of deterioration. the mechanic recommended replacing both sides, as the left side might only last a few months given the degree of deterioration. parts are being replaced. *tr | |||
| 03/05/2009 | 85000 | 1 | |
| I had to put on the brakes hard to stop from hitting a car that stopped short. the car jerked and when i began to proceed there was clearly something wrong with the front end. i got the car to our local dealer who is just a mile away from where this occurred and after the car was inspected was told that the front end came within 1/2 of corroded metal from breaking off. there was only 1/2 of metal left holding it in place. i was told the front control arms were both annhilated and were completed rusted out. i have to replace both of them at a cost of more than $1000. this car was purchased in new hampshire and spent 2002-2008 in new hampshire subject to the salt and winter conditions. it only has less than 85,000 miles on it and was treated well and serviced routinely. like other consumers, who have reported this issue, i feel that this should not have happened and that there is clearly a defect on the front control arms which allows them to become subject to corrosion. luckily i was able to drive just 1 mile to the dealer who will be performing service, but should this have happened while further away, i was told i was one pothole away from the whole front end falling off. it goes without saying that severe damage and potential personal harm could have occurred if the car had been in a collision or worse, if the control arms had broken free while on the highway or at increased speeds. this is clearly dangerous and i had no reason to think that a car that's 7 years old could suffer something like this under normal conditions. *tr | |||
| 02/20/2009 | 64000 | ||
| Tl*the contact owns a 2002 hyundai elantra. while driving approximately 10 mph, the front driver's side of the vehicle collapsed without warning. the vehicle was towed to the dealer and they stated that the front driver's side control arm fractured. the dealer made the replacement, including the tie rods at the cost of $700. the manufacturer did not assist. the failure and current mileages were 64,000. | |||
| 01/04/2009 | 40000 | 1 | |
| I was driving at around 40 mph when the vehicle in front of me stopped short to let a police car cross our lane. i had to slam on the brakes to avoid hitting this car. i pulled over to the side of the road because i heard a strange sound, as though i had a flat tire. after being towed to my mechanic, i was told that the passenger side control arm had snapped because it was completely rusted out. i have about 40,000 miles on the car. i was also told that i was very lucky this didn't happen on the highway at high speed. *tr | |||
| 10/03/2008 | 68000 | 1 | |
| I stopped at a red light and something under my car snapped and the car swerved to the right. i had the car towed to a mechanic who determined the lower right control arm had rusted through and broke. *tr | |||
| 08/19/2008 | 80000 | 1 | |
| 2002 hyundai elantra front right lower control arm snapped while driving. dealer told us it was not covered under 10yr/100,000 warranty and that there is no recall. called hyundai directly and told the same thing. also left side lower control arm is rusted through and needs to be replaced also. *tr | |||
| 08/01/2008 | 75878 | 1 | |
| Lower left control arm rusted through and was very weak and had to be replaced on my wife's hyundai 2002 elantra gls. *tr | |||
| 07/23/2008 | 85000 | 1 | |
| The right lower control arm bent in half while stopping my 2002 hyundai elantra gt, and the left lower control arm on my wife's 2002 hyundai elantra gls began to sag. both had to be replaced in the last 90 days. *tr | |||
| 08/03/2008 | 78000 | 1 | |
| I have a 2002 hyundai elantra gls that has been garage kept since i purchased it brand new off the dealer lot. i am currently having my mechanic repair a right (passenger side) suspension control arm for my from wheel. it was rusted almost completely through and according to my mechanic would have caused a catastrophic failure where i would not have been able to control my car. i noticed this yesterday while changing my oil in preparation for taking my wife and 2 young daughters on a 1400 mile round trip vacation from cincinnati to minneapolis. the chances of my entire family getting killed in a car wreck on this trip would have been extremely high. i checked some internet forums and found several people complaining about this same thing. of course, hyundai claims no responsibility for this. i have 78k miles on my car. *tr | |||
| 04/17/2007 | 95000 | 1 | |
| On my way to work one morning, i applied the brakes for stopped traffic. i heard something crack, and the car swerved to the right. after backing, and checking under the car to see if i hit something, which i didn't i proceeded, and it seemed normal until i hit the brakes again to have the same thing happen. i called a tow truck, when he arrived he looked under and told me that my lower right control arm had broken. i had it towed in at a cost of $61.00. the repair shop called and told me i was lucky i hadn't been on the turnpike, as i could have had a serious accident. the lower control arm had completely rusted through, and they hadn't seen this before. the repair cost $324.85. i called hyundai, and they issued me a case#3271798. after faxing them the bills, i waited about a week, when they called me back, they denied the claim,saying (a) the car was some 30,000 miles and a year and a half out of warranty,and (b) that this was normal wear and tear. imagine how i felt with that statement when my wife and son also are driving hyundai's. until this happened i would have bought 10 more of them, they have been great cars, but i have searched other complaints , and i t seems to be a problem that hyundai has not addressed. when mine was repaired, they looked for a used part, and were told this they were all in the same shape, and when buying the part from the dealer they had several on the shelf, indicating a problem. i would have been satisfied if they had reimbursed me, but they chose to ignore the problem. was this the only year it affects?or are there other potential accidents out there waiting to happen? *tr | |||
| 07/02/2005 | 48000 | 4 | 10/01/2002 |
| Dt: 2002 hyundai elantra, consumer took vehicle to a local garage for an inspection, on 6-20-05, and mechanic rotated/ balanced tires, and replaced two tires with new ones. also, replaced fuel injection system/ replaced a gasket/ front wheels were aligned/ steering wheel was centered, and they checked caster and camber angles. then mechanic told consumer that vehicle passed ny state inspection. the consumer started traveling from ny to va on 6-30, and on 7-2 vehicle stalled, check engine light came on, vehicle had completely stopped although engine was still running, oil gauge warning light came on, it went up to highest point. this was first time vehicle stalled. the consumer had the vehicle towed to a mechanic who ran a diagnostic test on the vehicle and told consumer that he should take it to a dealership because of the warranty. dealership ran a diagnostic and then replaced radiator and radiator pump. they told consumer that was reason for vehicle overheating and stalling. this was after consumer was told by dealership that vehicle was safe to drive. so consumer traveled back home, roads were wet and it was late in da. the check engine light came on again. as soon as light came on the speed reduced but the engine itself was still on but, the vehicle was not able to move at a safe speed and stalled. consumer's and his family lives were in dangered although there were no actual accidents. vehicle was towed to the dealership. they told consumer that problem was with transmission. there was a hose not connected properly which caused vehicle to leak transmission fluid. *ak | |||
| 04/21/2003 | 0 | 1 | 05/04/2002 |
| The steering wheel and front wheels shake above 65 mph which can also be felt throughout the front of the car. i feel the excessive shake could lead to a loss of control of the vehicle. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 11/18/2011 | 1 | 07/01/2002 | |
| 2002 hyundai elantra. consumer states vehicle went out of control while driving *tgw the consumer stated on july 7, 2009 she took her vehicle to the dealer due to a recall notice she received. the problem was supposedly corrected. on november 18, 2011, while driving 65 mph, the consumer heard a noise which sounded like a tire blow out. suddenly, the vehicle went out of control. the consumer was able to hold on to the steering wheel and safely skidded onto the shoulder of the highway. upon checking the tires, she noticed the front driver's side wheel ended perpendicular to the body of the vehicle. the vehicle was towed to a repair shop. an adjuster came out to look at the vehicle and determined the lower left control arm had rotted out. *jb | |||
| 02/10/2010 | 1 | ||
| 2002 hyundai elantra. internal corrosion and thinning of steel *gr upon leaving work on february 10, 2010, the consumer backed up and the front lower control arm broke. the vehicle was towed to a auto body center. the consumer was informed that the control arm had rusted through on the right side and the left side was rusted as well. due to the cost of the repairs, the consumer decided to get rid of the vehicle. the vehicle was taken to the wreckage yard. the consumer stated she was not informed of a recall and had she known about the recall, she would have kept the vehicle and had it repaired.*jb | |||
| 01/01/1901 | 1 | ||
| 2002 hyundai elantra 2002. consumer is unhappy with hyundai motors. *gr the consumer received a recall notice in the mail. the control arms, sub frame and axle had to be replaced. *jb | |||
| 03/04/2010 | 1 | ||
| 2002 hyundai elantra. steering issues *gr the consumer stated his daughter was driving the vehicle, when suddenly it would not steer correctly and a there was a loud noise coming from the vehicle. when she exited the vehicle, she noticed the left front wheel was positioned outward. the vehicle was towed to a local mechanic and upon inspection, the lower front control arm needed to be replaced. the consumers wife discovered a recall had been issued for the exact problem, but a recall was never received. hyundai was unable to give the consumer a satisfactory answer as to why they never received a recall. *jb | |||
| 03/22/2010 | 83000 | ||
| Tl*the contact owns a 20002 hyundai elantra. she stated that while driving 5 mph over a speed bump and attempting to make a left turn the steering wheel began turning out of control. the steering wheel then turned rapidly to the right. she was able to stop the vehicle by depressing the brakes without incident. the vehicle was towed to an independent mechanic who stated that the front lower control arm was fractured. the contact was able to locate a recall for the failure (nhtsa campaign id number: 09v125000: suspension:front:control arm) but upon contacting the dealer, was told that the part required to perform the recall was on back order until april 12, 2010. the dealer was contacted after the 12th of april and stated that the part was still on back order and they were not aware of when it would arrive. the contact was concerned with having her vehicle out of service for such an extended amount of time; since her medical condition required her to make several trips to her physician. there were no repairs made to the vehicle. the failure and current mileages were approximately 83,000. | |||
| 02/05/2006 | 51000 | ||
| Tl*the contact owns a 2002 hyundai elantra. the contact stated that while driving at speeds of 55 mph; the vehicle began shaking and pulling to the side. the failure would not occur when traveling at lower speeds and would occur intermittently. at a later date, she received notification of a recall, describing the exact failures experienced with her vehicle (nhtsa campaign id number: 09v125000 (suspension front control arm). the vehicle was taken to the dealer who stated that the parts needed to make the recall repairs were not available. he could not provide a date in which the parts would become available. the dealer deemed the vehicle as unsafe to drive and would not release the vehicle to the contact. the manufacturer was contacted and would not provide any further assistance. there were no repairs made to the vehicle. the approximate failure mileage was 51,000 and the current mileage was 85,000. | |||
| 03/02/2010 | |||
| Tl * the contact owns a 2002 hyundai elantra. the contact received notification of nhtsa recall campaign id number 09v125000: suspension: front: control arm. he made several attempts to contact the dealer and the manufacturer for repairs but to no avail. the contact did not feel he was able to have repairs made within a reasonable amount of time. he stated that he wanted to have the issue resolved immediately to prevent any unwarranted incidents. the contact has not experienced a failure at this time. | |||
| 01/01/1901 | 1 | ||
| 2002 hyundai elantra. consumer expresses discontent regarding receiving recall letter after accident occurred with vehicle. *tgw the control arm had eroded and broke which caused the axle to come out and it pushed the front wheel out and bent the fender. the consumer stated the repairs were made at the dealership. *jb | |||
| 01/01/2010 | 56000 | 1 | 04/04/2004 |
| Tl*the contact owns a 2002 hyundai elantra. the contact was driving approximately 15 mph on a slight incline. the vehicle stopped without warning. the vehicle was towed to an authorized dealer for diagnostic testing. the failure was contributed to the cross member assembly and control arm. there was a recall under nhtsa campaign id number 09v125000 (suspension:front:control arm) the vehicle was repaired for the malfunction. the contact was displeased to know an additional repair cost for the driver front axle assembly was associated with the recall remedy performed. the failure mileage was 56,000. updated 02/02/10. *lj updated 02/05/10.&jb | |||
| 11/10/2009 | 180000 | ||
| Tl* the contact owns a 2002 hyundai elantra. while driving 30 mph the control arm fractured in half, and then knocked the stabilizer links out. the vehicle was taken to a local mechanic, and he was informed of the control arm failure. she contacted the dealer in reference to recall #09v125000 (suspension:front:control arm). a technician stated that she would have to make a commitment to pay $1000 in order for him to repair the vehicle according to recall. he then added that in order to perform the remedy referenced in the recall, he would have to take the muffler down. she then contacted the manufacturer, and a representative told her that the dealer was going to create another estimate for the repair. the current and failure mileages were approximately 180,000. | |||
| 06/29/2009 | 112000 | 1 | |
| To whom this concerns, regarding nhtsa campaign id number 09v125000. while driving my 2002 elantra the front left wheel moved (slipped/snapped) out of place to the point that it was rubbing against the back of the wheel well when trying to stop in traffic. the car did not stop as it normally would (it felt like there was no stopping power). my vehicle hit another vehicle from behind which caused significant damage to the front end of my car. i took the vehicle to moon twp auto body to get an estimate for the damage. part of the estimate was to replace the lower control arm and the adjuster wrote on the drivers side window that anyone handling the car should take caution as the control arm is ripped out. for consideration i pose this question why would the body shop estimate replacing the control arm if it wasn't broken? i've just received an invoice from the hyundai dealership (falconi's 412-269-1234) itemizing that they replaced both control arms per their campaign number 091, but that the control arm was not broken. additionally, i received pictures taken by the dealership showing significant rotting on both sides of control arm. i contend that the accident would not have occurred if the control arm had not slipped out of place. i've been in contact with hyundai corporation at 800-633-5151 and asked them to complete all repairs for the damage directly related to the accident. they continue to claim that the control arm was not rotted and displaced and will not fix the damage. my case number with hyundai is #3711968. at the time of the accident i was unaware of the recall as the previous/original owner (my father) nor myself had received a recall letter. note: a recall letter has still not been received by either of us. i moved forward as if i had no claims against anyone or any company. i have more info/photos if required.*tr | |||
| 08/26/2009 | 55000 | ||
| Tl*the contact owns a 2002 hyundai elantra. he stated while having repair work performed, the dealer advised him of nhtsa campaign id number: 09v125000, associated with his vin on the lower control arm and sub frame assembly. the mechanic advised the contact that it was not safe to drive the vehicle due to the nature of the sub frame. the parts were not available. the failure and current mileages were approximately 55,000. | |||
| 08/04/2009 | 1 | ||
| 2002 hyundai elantra's lower control arm rusted. *nj the consumer's wife lost steering in the vehicle. there were previous problems with the alignment and noises from the front of the vehicle. the consumer discovered a recall had been issued for this very problem, but was never notified. *jb | |||
| 07/13/2008 | 111000 | ||
| Tl*the contact owns a 2002 hyundai elantra. the contact inspected underneath the vehicle and noticed oil leaking from the transmission. in addition, the control arms on both sides of the vehicle had holes and were corroded. the vehicle was taken to the authorized dealer for inspection and they stated that the control arm and subframe failed. the vehicle has not been repaired according to nhtsa campaign id number 09v125000 (suspension:front:control arm) due to the unavailability of the necessary parts for the repair. there is a massive back order for the parts. the technician recommended that the vehicle not be driven due to the safety risk involved. the failure and current mileages were 111,000. | |||
| 07/07/2009 | 130000 | ||
| Tl*the contact owns a 2002 hyundai elantra. while attempting to park the vehicle, the contact noticed that the frame shifted to the front tires. he also noticed that the control arm snapped when he attempted to stop the vehicle. prior to the failures, the vehicle would shake whenever the brakes were be applied. the vehicle was taken to the dealer and they stated that the control arm and the subframe needed to be replaced. the current and failure mileages were 130,000. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 03/01/2010 | 80000 | ||
| Tl* the contact owns a 2002 hyundai elantra. while driving at speeds of 10 mph, one of the tires disconnected from the vehicle. the vehicle was taken to an authorized dealer where the front lower control arm was repaired. the vin was unavailable. the failure mileage was 80,000 and the current mileage was 81,000. | |||
| 12/10/2009 | 132000 | ||
| Tl*the contact owns a 2002 hyundai elantra which was purchased in june 2004. he heard a popping noise coming from the right front end of the vehicle. the contact made an appointment to have the vehicle diagnosed, however before he could take the vehicle in for service, while driving at speeds of less than 30 mph the right front wheel component fell off the vehicle. the vehicle swerved and caused him to crash with a cement curb. the vehicle was taken to an auto body mechanic where they repaired the front right lower control arm and other unknown repairs. there was an open recall on the vehicle (nhtsa campaign id number: 09v125000) however he did not receive notification until weeks after the incident. the failure and current mileages were under 132,000. | |||
| 02/10/2009 | 70000 | 1 | |
| I have a 2002 elantra that i've already replaced one control arm on. i have the arm and pictures if anyone is interested. car has had frequent underbody washes at the car wash and was purchased new by us. i've found many people with complete failure online, many causing serious accidents. fortunately, we caught ours early. ours has just over 70,000 on the odometer. please feel free to contact me for more info or pictures. thanks. *tr updated 04/22/09.*jb | |||
| 03/28/2009 | 69692 | 1 | |
| 2002 hyundai elantra with 69,692 miles, original owner; driving in school parking lot, the driver-side lower control arm broke in two, subsequent inspection shows it to have rotted through. tire was perpendicular to the vehicle. towed to hyundai dealer in natick, ma. have not heard back from dealer yet, but obviously need a new lower control arm and at least an inspection of passenger-side lower control arm. i have pictures of the damage. i expect this to be covered under 100,000 mile transaxle warranty; we'll see. this would have been catastrophic at highway speed. *tr updated 04/22/09.*jb | |||
| 12/17/2008 | 1 | ||
| 2002 hyundai elantra has a rust problem with the left front lower control arm. *nj | |||
| 01/28/2008 | 40000 | 2 | 09/03/2002 |
| Tl*the contact called regarding a 2002 hyundai elantra. the contact is a professional mechanic and stated that the front passenger side lower control arm was rusting and corroding. the failure caused the suspension system to fail. he has repaired two vehicles with the same failure. he notified the manufacturer, but they would not acknowledge any failure. however, they offered to repair the vehicles as a free remedy. the contact has pictures of the failed component. the failure and current mileages were 40,000. | |||
| 02/14/2008 | 92909 | 1 | 09/14/2002 |
| Backlick road in springfield va. i gently pressed on the brakes because of slowing traffic, my car immediately slid to the left and with out warning came to a sudden halt. called 911 for police assistance in directing traffic and also aaa for towing. the car was towed to a service garage and was informed that the right control arm of my hyundai elantra 2002 was completely rusted through and broke off jamming itself into the wheel of my car causing it to not move at all. ironically, my car was just serviced by my dealership 6 days prior to this happening for an oil change, tires rotated and alignment. they never mentioned a rusty control arm. hyundai was going to charge $400 to have the control arm repaired. then i asked them for pictures of the control arm and was told that they could not do that because the camera belonged to hyundai and they did know how to get pictures to me. i told them that i would like to come in and take pictures of the control arm myself. with in minutes - they told me not to worry about it because they are going to have it covered under warranty! they did cover it under good will warranty and the part was replaced. never did the dealership acknowledge the severity this could have turned into had i been traveling on an interstate at that time. i picked up my car on monday 2/18. they brought out the rusted control arm from my car but they also brought out another one that was replaced on saturday, just as rusted through as mine had been. i took pictures of the one from my car. they would not let me keep the part because they said it had to be sent back to the manufacturer. when i called to report this problem to hyundai of america (via 800 #) they said they were closing my case because the dealership had resolved the problem and that i should be grateful for the goodwill service. i'm expecting a call from a supervisor w/in the next 24 hours. *tr | |||
| 01/23/2008 | 51342 | 1 | 08/23/2002 |
| Front right lower control arm rusted and broke . this caused the vehicle to become unable to steer. vehicle was towed to local dealer and repaired. no charge to owner because we had purchased extended warranty at time of purchase. *tr | |||
| 01/13/2008 | 107685 | 1 | 05/10/2007 |
| 2002 hyundai elantra hatchback, driver side control arm rusted through causing it break in half, no body was hurt, no collision with other vehicles occurred. the damage came to over $1,000.00. the control arm on a car should never under normal circumstances fail. it should last the life of the car. this is very dangerous. if we had been on a main highway when this happened it would have been very serious. the control arm metal is extremely thin making us think it may be a defect from hyundai. *tr | |||
| 06/05/2007 | 95000 | 1 | 09/01/2002 |
| Tl*the contact owns a 2002 hyundai elantra. while driving 25 mph, the vehicle lost steering control and swerved left on a one way street. the failure was caused by the lower control arm. the contact was able to stop the vehicle without a crash. the vehicle was towed to the dealer who stated that the front lower control arm was completely rusted. the vin and purchase date were unknown. the current and failure mileages were 95,000. updated 02-01-08. *kb updated 02/01/08 *tr | |||
| 12/24/2006 | 92000 | 1 | |
| I own a 2002 hyundai elantra. while driving in a neighborhood my daughter hit her brakes to avoid a dog. upon braking the left lower control arm of the vehicles suspension broke and as a result the left front tire was thrown into the back of the wheel well. if this had happened on the highway my daughter would have most certainly died. upon notifying hyundai i was told with 92,000 miles the car was out of warranty and they would do nothing to fix it. i then tried to present them with the failed part and was told that the hyundai representative would be at the dealership during the week of jan. 1 and i would receive a call. to this date (feb. 8) i have heard nothing. my calls to the dealership have gone unreturned. i am concerned that someone else driving a 4 year old vehicle may be killed by an unexpected rust through of a 4 year old part. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 03/01/2010 | 80000 | ||
| Tl* the contact owns a 2002 hyundai elantra. while driving at speeds of 10 mph, one of the tires disconnected from the vehicle. the vehicle was taken to an authorized dealer where the front lower control arm was repaired. the vin was unavailable. the failure mileage was 80,000 and the current mileage was 81,000. | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 06/05/2007 | 95000 | 1 | 09/01/2002 |
| Tl*the contact owns a 2002 hyundai elantra. while driving 25 mph, the vehicle lost steering control and swerved left on a one way street. the failure was caused by the lower control arm. the contact was able to stop the vehicle without a crash. the vehicle was towed to the dealer who stated that the front lower control arm was completely rusted. the vin and purchase date were unknown. the current and failure mileages were 95,000. updated 02-01-08. *kb updated 02/01/08 *tr | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 01/01/2003 | 2 | 03/01/2002 | |
| A couple months after i bought the car i began to hear a very annoying howl coming from the front left corner of the car. soon after the car would vibrate after accelerating to a certain point. i finally couldn't stand driving the car because of the noise so i had it towed back to the dealer. they checked and said that something was wrong with the bearings in the front left tire. for a while, it was fine but now it's starting to do the same thing again a year later in the same location it seems like. i only have 38,000 miles on this car. i don't think it should have recurring problems like this. also, recently i've noticed that it is jumping into gears rather than making a smooth transition like it used to. *la | |||
| SUSPENSION - REAR | |||
| 05/02/2009 | 79500 | 1 | |
| The lower control arm on my 2002 hyundai elantra broke during driving due to corrosion. thank god i was coming to a stop and driving slowly. the vehicle was towed to the dealership where i was told there was no recall and that they would not cover the repair. after some heated discussion i was told the would warranty the control arm. when i asked if they would replace the other defective control arm that did not break i was told only the failed part would be replaced. i indicated that the car was not safe an i would not drive without the other control arm being replaced. they have not indicated if they will warranty the other. i believe hyundai is trying to keep a major problem hidden from the public. *tr | |||
| 07/28/2004 | 13250 | 1 | |
| When braking consumer would hear a knocking noise coming from the rear end. dealership was notified, but did not resolve the problem. *ak the dealer replaced many component attempting to alleviate the noise. the last repairs included the dealer replacing the right rear wheel bearing at 13250 miles. *nm | |||