Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
TSB-11-ST-00105/01/201110041259Ready09/21/2011
TSB-11-ST-00105/01/201110041259Hyundai: slight rattle noise from the steering while at low speeds driving over rough roads or turning left. *rm09/21/2011
STEERING - COLUMN
TSB-11-ST-00105/01/201110041259Ready09/21/2011
TSB-11-ST-00105/01/201110041259Hyundai: slight rattle noise from the steering while at low speeds driving over rough roads or turning left. *rm09/21/2011
08-ST-00209/01/200810026548Hyundai: motor driven power steering (mdps) system worm shaft flexible coupling replacement procedure. *pe11/07/2008
STEERING - HYDRAULIC POWER ASSIST SYSTEM
08-ST-00209/01/200810026548Hyundai: motor driven power steering (mdps) system worm shaft flexible coupling replacement procedure. *pe11/07/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/10/201367000
 Tl* the contact owns a 2008 hyundai elantra. the contact stated that while driving approximately 60 mph, the vehicle lost acceleration power and power steering. the contact also stated that an unknown warning light illuminated. the contact decelerated and applied force to the steering wheel. the contact also mentioned that the failure occurred numerous times. the vehicle was taken to an authorized dealer where the steering column was replaced. the manufacturer was not notified of the problem. the approximate failure mileage was 67,000. the vin was unavailable.
01/10/201367000
 Tl-the contact owns a 2008 hyundai elantra se. while approximately 60 mph, there was a loss of power steering with an illumination of the warninging indicator. the contact reduced the speed being traveled and applied force to the steering wheel. the failure occurred numerous times. the vehicle was taken to an authorized dealer for diagnostic testing. the steering column was replaced. the manufacturer was not notified of the problem. the approximate failure mileage was 67,000. the vin was unavailable. js
10/29/20121120001
 Steering wheel locked while driving 40 mph on road. almost wrecked. *tr
10/29/2012112000
 Steering wheel locked while driving 40 mph on road. almost wrecked.
03/15/201269660
 Tl-the contact owns a 2008 hyundai elantra. the contact stated that while driving 40 mph, the power steering failed and he lost control of the vehicle. the contact stated that the eps warning lamp illuminated after the failure occurred. the vehicle was taken to the dealer, who diagnosed that the computer needed to be reset. the remedy failed to repair the problem. the manufacturer was made aware of the failure and offered no assistance, but advised that the steering column needed to be replaced. the vehicle was not repaired. the failure mileage was 69,660 and the current mileage was 69,900. sm.
03/15/201269660
 Tl - the contact owns a 2008 hyundai elantra. the contact stated that while driving 40 mph the power steering wheel failed causing the driver to lose control of the vehicle and off the road. the contact mentioned that the eps warning lamp illuminated after the failure occurred. the vehicle was taken to the dealer who diagnosed that the computer needed to be reset. the remedy failed to repaired the problem. the manufacturer was made aware of the failure who did not offer any assistance but advised that the steering column needed to be replaced. the vehicle was not repaired. the failure mileage was 69,660 and the current mileage was 69,900. pm
04/14/201113090
 This is a follow-up to odi number 10395729, power steering failure on a 2008 hyundai elantra. this second incident occurred three days and 26 miles driven after the initial repair by the dealership. in this case, i was idling in the left hand turning lane of a 6 lane divided highway, waiting in a line of cars for a left-turn green arrow. the steering wheel twitched, tried to rotate really, in my hands, then felt locked. i looked at the dashboard and the red eps light was on. i had researched hyundai eps light problems on the internet since my first incident, and some posters recommended turning off the engine and restarting the car to activate the steering again. i tried this and the eps light did go out when the car restarted, and the feeling of steering wheel control returned. i was able to drive off the highway but got no more than 1/4 mile total before the steering locked again and the eps light was on again. i drifted to the curb and restarted the car again. the steering came back on again, and i proceeded about another 1/4 mile at slow speed before the steering locked again and the eps light reappeared. i restarted the car again and this time was able to drive the last block to my home and pulled to the curb. while idling there, the eps light came on and the steering wheel locked again. i called the dealer for assistance, and they returned my call and told me to call hyundai roadside assistance for a tow. the dealership kept the car several days as they needed to order a part. the work order states '13090 sop part, replace steering column, part # 56310-2h300, shaft c1290 torque sensor abd'. in one month of driving since this repair, i have had no red eps lights, no steering failure. however, the steering wheel does continue to twitch on its own, sometimes while idling, sometimes while moving. i feel the dealership has treated me fairly, but i remain concerned about the long term consequences of this defect.
04/11/201113064
 The power steering failed while driving my 2008 hyundai elantra at the speed limit on a 4 lane, non divided highway in rush hour traffic. i was driving my car to work in normal morning rush hour traffic. i was about 7 miles into a normal 10 mile commute. there was no warning. while moving at the speed limit, the steering wheel locked up. my initial thought was that the car had somehow stalled. i rapidly pumped the brakes to slow down and warn other cars. it is a manual transmission, so i depressed the clutch and pressed the accelerator. i heard the engine rev, so i realized it was power steering failure, not a stall. i continued to pumped the brakes and fought with the steering to maintain control. i am old enough to have driven cars that did not have power steering, but steering in this condition was more difficult than that. i slowed the car without incident and managed to pull it into a parking lot. i realized that the parking lot was connected to a side street and was only a block away from the dealer where i purchased the vehicle, so i drove the car onto their lot. the dashboard showed one red light, 'eps. only after stepping out of the car did i realize how shaken up i was, it was probably poor judgement to drive even that one block. i left the car for them to service. from the service write-up: upon insp tech found steering angle sensor is defective. code c1259, & c1290 present. tech replaced sensor & cleared code. oper to mfr spec. the dealership did this under warranty, no charge. they also performed 2 other recalls related to airbags while the car was there. i purchased this car new from this dealer and they are the only ones to ever service it. i have no reason to fault the dealer, i appreciate their work. for the car however, this is a dangerous situation. i had no prior warning of any type that the steering was defective or would fail. it failed while the vehicle was moving. this incident could have had very dire results.
09/15/20107000
 Tl* the contact owns a 2008 hyundai elantra. the contact stated that the brakes and steering locked abnormally. the contact shifted into reverse and the vehicle went forward instead. she shifted into park and turned the vehicle off. when restarted, the failure recurred and the vehicle became nonresponsive. the vehicle was towed to an authorized dealer who reset the computer but could not confirm that the failure would recur. the failure recurred twice and the vehicle was not taken back to the dealer for further diagnosis or repairs. the manufacturer was not notified. the current mileage was approximately 11,500 and the failure mileage was approximately 7,000.
09/15/20107000
 Tl-the contact owns a 2008 hyundai elantra. the contact stated that the brakes and steering locked up. the contact shifted into reverse but the vehicle went forward. she shifted into park and turned the vehicle off. when she restarted, the failure occurred again. she turned it off and on again and it would not move at all. the vehicle was towed to an authorized dealer who reset the computer but was unsure if that was the problem; the dealer was not confident that the failure would not occur again. the failure occurred twice. the vehicle had not been taken back to the dealer for the second failure. the vehicle had not been repaired. the manufacturer had not been notified. the current mileage was approximately 11,500. the failure mileage was approximately 7,000-bk
10/14/201019000
 My 2008 hyndai elantra with 19,000 miles on it suddenly lost power as i was crossing a railroad track. (10/2010) i immediately tried to start it again and it did start but as i drove on, the engine seemed to miss then keep going, then miss again. it did this for about 2 blocks when i stopped at a gas station. i called the dealership and they towed it. they called to say that they thought it was a steering problem and the brake automatically engaged. i got another call several days later saying the car was ready to pick up. this was followed a few hours later by another call saying they had test driven the car and it failed. they said they were in touch with the regional office for help. i called their consumer affiars dept. and was told that the service dept. had failed to perform one of several tests required to determine the problem. they were to call me within 1-3 days. it is day 2 now and i haven't heard anything. i do not trust hyndai and want to get rid of the car. i have been assigned a consumer rep who will now be the only person i will be allowed to talk to regarding the car. if the engine shut-down had occurred on a major highway or in heavy traffic through which i was about to go, it could have caused a serious accident. i am not willing to drive a car that is dangerous. can i believe hyndai when/if they tell me my car has been fixed????? i doubt it!
08/15/200845001
 While driving the car the steering locked rendering the car unsteerable, resulting in a head on collision. *tr
05/26/2008104
 Tl*the contact owns a 2008 hyundai elantra. while driving 55 mph, the steering began to vibrate which made it difficult to control the vehicle. as a result, the contact crashed into the front driver side of another vehicle. as of may 30, 2008, the dealer had not inspected or repaired the vehicle. the failure and current mileages were 104.
04/11/20081701
 While driving on i-95 north in maryland, a motorist cut me off suddenly, when i applied the brakes to slow down, the brakes locked and car swerved to the right, crossed all lanes, and rolled over twice. the air bags did not deploy on driver or passenger side. as a result, i received a fractured sternum. *tr
11/28/2007800511/17/2007
 Tl*the contact owns a 2008 hyundai elantra. while driving approximately 80 mph, the front driver side tire would wobble excessively. she took her vehicle to the dealer and the tire was replaced. two weeks later, the failure recurred and a crash nearly occurred. the dealer has not provided any assistance. the contact has not filed a formal complaint with the manufacturer. . the failure mileage was 800 and current mileage is 2,000. the consumer stated when she applied the brakes it felt strange. the consumer stated there was a burning type smell coming from the vehicle, but the dealer told her it would go away. the consumer stated it has been a month and the smell was still present. updated *jb