Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
12/27/2012235611
 I took my vehicle to firestone auto for an oil change and inspection. the technician found that when he applied the brakes they pulsated. upon further investigation he found that all of the brake rotors are rusted and pitted. the rear rotors are worst than the front. he also noted that the rear brake shoes are worn out and need replaced. normally the front pads are replaced twice to once in the rear. my guess is that the rotors caused the rear pads to wear out prematurely. i contacted hyundai and they said that the rotors are warranted for 5 years / 60,000 miles but only manufactured defects are covered. they said that rusting and pitting from weather conditions is not covered. should i have kept them oiled so they didn't rust? i have a 2006 kia with over 113,000 miles on it and the rotors are still perfect with no rust or corrosion. both vehicles have been exposed to the same driving and weather conditions. had i not paint for the vehicle inspection and been told that the rotors and brake pads were bad. i could have been subjected to brake failure or possibly one of them hanging up and causing a spin out condition. *tr
12/27/201223561
 I took my vehicle to firestone auto for an oil change and inspection. the technician found that when he applied the brakes they pulsated. upon further investigation he found that all of the brake rotors are rusted and pitted. the rear rotors are worst than the front. he also noted that the rear brake shoes are worn out and need replaced. normally the front pads are replaced twice to once in the rear. my guess is that the rotors caused the rear pads to wear out prematurely. i contacted hyundai and they said that the rotors are warranted for 5 years / 60,000 miles but only manufactured defects are covered. they said that rusting and pitting from weather conditions is not covered. should i have kept them oiled so they didn't rust? i have a 2006 kia with over 113,000 miles on it and the rotors are still perfect with no rust or corrosion. both vehicles have been exposed to the same driving and weather conditions. had i not paint for the vehicle inspection and been told that the rotors and brake pads were bad. i could have been subjected to brake failure or possibly one of them hanging up and causing a spin out condition.
SERVICE BRAKES, AIR
12/26/20106000
 A car purchased new and driven for four months is experiencing brake failure. it is occurring when driven in snowy conditions while in lower gear. the pedal locks making it impossible to push down in order to brake. the pedal shakes and grinds in the process.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
03/05/201138501
 Trunk lid opens by itself either when driving or while parked. had my 2010 elantra towed to dealer saturday 03/05/11 after hearing a loud sound under rear of car as if something metal had broken, then it sounded like something under the rear of the car had dropped, then a loud scraping noise occurred, this happened while turning right into my paved driveway. i stopped immediately and looked under the car, there was nothing in the road or my driveway. as i pulled the car in the driveway loud rattling and scraping sounds and sounds of springs stretching and breaking were coming from the left rear wheel, i looked for anything foreign stuck in the wheels and saw nothing. the dealer said all they found was rust on the rotor. give me a break, all rotors rust and it rained all day sunday before they looked at the car. i had driven the car at least 45 miles that saturday before this all occurred, there would have been no rust left on the braking surface of the rotors by then. besides rust does not cause the sounds that i heard. also when the car was up on the flat-bed i noticed the left rear wheel was on a slant. i will ask the dealer to fully inspect the suspension and if they can pull the rear rotors off to inspect the emergency brakes and to check out why the trunk lid opens by itself on tuesday 03/08/11, and i will let the nhtsa know the results. updated ivoq 03/11/11