Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| TSB-11-ST-001 | 05/01/2011 | 10041259 | Ready | 09/21/2011 | |
| TSB-11-ST-001 | 05/01/2011 | 10041259 | Hyundai: slight rattle noise from the steering while at low speeds driving over rough roads or turning left. *rm | 09/21/2011 | |
| STEERING - COLUMN | |||||
| TSB-11-ST-001 | 05/01/2011 | 10041259 | Ready | 09/21/2011 | |
| TSB-11-ST-001 | 05/01/2011 | 10041259 | Hyundai: slight rattle noise from the steering while at low speeds driving over rough roads or turning left. *rm | 09/21/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/29/2012 | 21304 | ||
| Tl* the contact owns a 2010 hyundai elantra. the contact stated that the vehicle pulled to the right while driving at any speed and the front tires wear prematurely. the vehicle was taken to the dealer several times for the failure. the dealer replaced the tires several times and performed an alignment, but the failure was not corrected. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 21,304 and the current mileage 23,141. | |||
| 03/01/2012 | 5000 | ||
| Tl* the contact owns a 2010 hyundai elantra. the contact stated that while attempting to reverse out of a parking space, it became very difficult to steer without warning. the contact stated that he was very concerned for his safety since he believed that he would not be able to control the vehicle if he was to be driving at a higher speed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 5,000 and the current mileage was 5,600. | |||
| 03/01/2012 | 5000 | ||
| Tl-the contact owns a 2010 hyundai elantra. the contact stated that while attempting to reverse out of a parking space, it became very difficult to steer without warning. the contact stated that he was very concerned for his safety since he believed that he would not be able to control the vehicle if he was to be driving at a higher speed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 5,000 and the current mileage was 5,600. sm. | |||
| 03/01/2012 | 5000 | ||
| Tl - the contact owns a 2010 hyundai elantra. the contact stated that while attempting to reverse out of a parking space it became very hard to steer without any warnings. the contact stated that he was very concern for his safety since he believe that he would not be able to control the vehicle if he was to be driving at a higher speed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 5,000 and the current mileage was 5,600. pm | |||
| 11/28/2011 | 12436 | ||
| Tl* the contact owns a 2010 hyundai elantra. the contact stated that while driving 30 mph, the power steering failed with the illumination of the eps warning light. the vehicle was shut off and restarted as the vehicle resumed normal operation. the dealer inspected the vehicle and informed the contact that the steering motor was not calibrated. he then re-calibrated the eps motor. the failure recurred approximately one month later. the contact was awaiting repairs to the vehicle. the manufacturer was not made aware of the failure. the current mileage was 12,436 and the failure mileage was 12,587. | |||
| 11/28/2011 | 12436 | ||
| Tl- the contact owns a 2010 hyundai elantra. the contact stated that while driving 30 mph, the power steering failed with the illumination of the eps warning light. the vehicle was shut off and restarted as the vehicle resumed normal operation. the dealer inspected the vehicle and informed the contact that the steering motor was not calibrated. he then re-calibrated the eps motor. the failure recurred approximately one month later. the contact was awaiting repairs to the vehicle. the manufacturer was not made aware of the failure. the current mileage was 12,436 and the failure mileage was 12,587. kmj | |||
| 11/28/2011 | 12436 | ||
| Tl-the contact owns a 2010 hyundai elantra. while driving 30 mph the contact stated the vehicle suddenly lose all power steering when she noticed the eps light illuminate. she shut the vehicle off and then on again and was able to drive normal. the dealer inspected the vehicle and informed the contact that the steering motor was not calibrated and re calibrated the eps motor. approximately one month later the failure reoccurred. the vehicle was awaiting repairs. the manufacturer was not aware of the failure. the current mileage was 12,436 and the failure mileage was 12,587. bw | |||
| 05/23/2011 | 14700 | ||
| 23 may 2011, i own a 2010 hyundai elantra with 14,??? mi on it. as i was entering a curve on paved road at approximately 20 mph the electric power steering failed. i was able to maintain control using extreme effort avoiding oncoming traffic. i pulled over to the next safest area to calm down and regain my composure. the eps light was on and had no power steering. i looked under the hood for any sign of cause of failure and found nothing. drove the car straight to the dealer and the service managers response when he tried to turn the wheel was oh my. the dealership gave me a loaner car to drive since the elantra was still under warranty. i called the service department on 13 june and they said they replaced a sensor and that didn't fix it and they were going to replace the steering column. 20 june 11, still waiting on repair of car. i returned the loaner because i no longer trust electric power steering no matter what anybody tells me. yes the car is under warranty and the parts can be replaced. but, i am the sole provider for my family, i don't have a warranty nor any replacement parts and it cost a whole lot more to fix any damages to me than it does that car. not to mention the person i met in that curve or their family. | |||
| 04/27/2011 | 13400 | ||
| I was driving on the highway and was cut off by another car. i was travelling about 50mph, i proceeded to brake (did not require hard braking, because me speed was not high) and steer to the right to avoid hitting the right side of the car that cut me off. my car over compensated and proceeded to swerve. it took a lot to regain control. my initial steer to avoid the car in front was not significant enough to cause the vehicle to swerve out of control. i have never experienced this with other vehicles that i have driven and this experience was rather frightening. | |||
| 05/13/2010 | 0 | ||
| Tl* the contact owns a 2010 hyundai elantra. the contact stated that the vehicle would pull violently to the left or right while driving. in addition, the contact stated that he would get shocked whenever he would open the doors. the vehicle was taken to the dealer who was unable to diagnose the failure but decided to performed an alignment to temporarily remedy the problem. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 0 and the current mileage was 14,000. | |||
| 04/27/2011 | 13400 | ||
| I was driving on the highway and was cut off by another car. i was travelling about 50mph, i proceeded to brake (did not require hard braking, because me speed was not high) and steer to the right to avoid hitting the right side of the car that cut me off. my car over compensated and proceeded to swerve. it took a lot to regain control. my initial steer to avoid the car in front was not significant enough to cause the vehicle to swerve out of control. i have never experienced this with other vehicles that i have driven and this experience was rather frightening. | |||
| 05/13/2010 | 0 | ||
| Tl* the contact owns a 2010 hyundai elantra. the contact stated that the vehicle would pull violently to the left or right while driving. in addition, the contact stated that he would get shocked whenever he would open the doors. the vehicle was taken to the dealer who was unable to diagnose the failure but decided to performed an alignment to temporarily remedy the problem. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 0 and the current mileage was 14,000. | |||
| 04/27/2011 | 13400 | ||
| I was driving on the highway and was cut off by another car. i was travelling about 50mph, i proceeded to brake (did not require hard braking, because me speed was not high) and steer to the right to avoid hitting the right side of the car that cut me off. my car over compensated and proceeded to swerve. it took a lot to regain control. my initial steer to avoid the car in front was not significant enough to cause the vehicle to swerve out of control. i have never experienced this with other vehicles that i have driven and this experience was rather frightening. | |||
| 05/13/2010 | 0 | ||
| Tl* the contact owns a 2010 hyundai elantra. the contact stated that the vehicle would pull violently to the left or right while driving. in addition, the contact stated that he would get shocked whenever he would open the doors. the vehicle was taken to the dealer who was unable to diagnose the failure but decided to performed an alignment to temporarily remedy the problem. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 0 and the current mileage was 14,000. | |||
| 05/13/2010 | 0 | ||
| Tl - the contact owns a 2010 hyundai elantra. the contact stated that the vehicle would pulled to the sides violently and the doors would shock the driver every time he opens the doors. the vehicle was taken to the dealer who was not able to diagnosed the problem but decided to performed an alignment to temporarily remedy the problem. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 0 and the current mileage was 14,000. pm | |||
| 07/28/2010 | 200 | ||
| I bought a brand new 2010 elantra. i soon noticed that the car was pulling to the right, and very soon it started pulling hard to the right. i took it in to have it aligned. it still pulled right but it was much better. soon it started pulling again, this time at higher rates of speed, 65-70 mph. (before it was at slower rates of speed(25 to 45 mph?). again, i took it to be aligned at the dealership. they said they checked tire pressure, rotated tires, and checked alignment and everything checked out within spec. i drove home with an in-spec car that still pulled right. it eventually got worse with a harder pull to the right, so i took it to another hyundai dealership, who checked it out and confirmed it was out of alignment. they did an alignment, and the car drove with great improvement, but it still had a slight pull to the right. i drove it for a time with the slight pull, but it gradually continued to get worse, so i took it in again to this same dealership. they again confirmed it was out of alignment, and aligned the car. i drove the car home and it still had a slight pull to the right. two weeks later, i took the car to an outside source to have it checked out, and they confirmed that there was still a pull to the right, and that the steering was off as well. i will be making yet another appointment at the dealership where i bought the car to have it aligned. i have owned the car approximately 8 months and have had it aligned 5 times so far. right now it pulls so hard right i have to grip the steering wheel when at highway speeds to keep car from swerving out of the lane. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 04/27/2011 | 13400 | ||
| I was driving on the highway and was cut off by another car. i was travelling about 50mph, i proceeded to brake (did not require hard braking, because me speed was not high) and steer to the right to avoid hitting the right side of the car that cut me off. my car over compensated and proceeded to swerve. it took a lot to regain control. my initial steer to avoid the car in front was not significant enough to cause the vehicle to swerve out of control. i have never experienced this with other vehicles that i have driven and this experience was rather frightening. | |||
| 01/28/2010 | 191 | ||
| I took delivery of the brand new car & about a mile down the road i noticed prominent bounces after the car would go over bump in the road when the car was decelerating to a traffic light. i felt a total of three bounces with the first being the largest, second half of first, third half of second, & fourth couldn't be felt. it was bumper to bumper traffic & going light to light. the bumps were raise sections of the road affecting all four tires. the bumps were not potholes. i emailed my salesperson the next business day of the problem with no response. my main concern is highway driving. one stretch of highway has cement slabs in an undulating pattern that i have driven over daily for a very long time at many different speeds & in many different driving conditions. my previous car would react by rumbling up & down. that sensation was constant over the years at any speed & driving condition. once i cleared that section of the bad highway, my car would immediately stop. the first time i went over that same stretch of highway in my new car at an est. 60-65 mph, the car begin to oscillate harmonically (bounce rhythmically) & continued to harmonically oscillate (bounce) once i cleared that bad section of the highway for an additional minute. i estimated the total time at two minutes. the harmonic oscillation felt very consistent over that two minute stretch. once i went over another bump the oscillation went stopped. the struts are supposed to dampen the oscillations. i brought it into the service department. the mechanic test drove it & said the suspension felt firm. the suspension checked out ok (no numbers given). it has a sport tuned suspension & was suppose to do this. the mechanic didn't drive the bad section of the highway because it was too far away. i will try to resolve this matter with the hyundai | |||