Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
02/20/20131800
 Tl* the contact owns a 2013 hyundai elantra. the contact stated that while driving approximately 15 to 20 mph and depressing the brakes, the pedal went straight to the floor board. the contact coasted through the intersection before the brakes activated. the vehicle was taken to a dealer. after inspection, they advised her that the failure could not be duplicated. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 1,800. the current mileage was approximately 2,000.
02/20/20131800
 Tl-the contact owns a 2013 hyundai elantra. the contact stated that while driving approximately 15 to 20 mph and depressing the brakes, the pedal went straight to the floor board. the contact coasted through the intersection before the brakes activated. the vehicle was taken to a dealer. after inspection, they advised her that the failure could not be duplicated. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 1,800. the current mileage was approximately 2,000. mah
10/01/201260001
 There is an extremely loud grinding noise that keeps coming from my brakes. i was pulling up to a mailbox and i was on my cellphone and someone asked me what that noise was as it was so loud they could hear it! i brought it to the dealership and they said there was a little bit of rust on the rotor!! i just had the 7500 mile check up and got all green checks but 10 days later the grinding is even louder than before. i dread even putting on my brakes and i am not confident if people jump out in front of me that they will respond properly. i purchased this car brand new and went on to carcomplaints.com and there are a lot of people saying the same things with as low as 20 miles on the car. something is definitely wrong here. this is my fifth brand new car in the last ten years so i know this is not something that should be going on. *tr
10/01/20126000
 There is an extremely loud grinding noise that keeps coming from my brakes. i was pulling up to a mailbox and i was on my cellphone and someone asked me what that noise was as it was so loud they could hear it! i brought it to the dealership and they said there was a little bit of rust on the rotor!! i just had the 7500 mile check up and got all green checks but 10 days later the grinding is even louder than before. i dread even putting on my brakes and i am not confident if people jump out in front of me that they will respond properly. i purchased this car brand new and went on to carcomplaints.com and there are a lot of people saying the same things with as low as 20 miles on the car. something is definitely wrong here. this is my fifth brand new car in the last ten years so i know this is not something that should be going on.
01/15/201395001
 Had been hearing a grinding noise when braking especially when it would rain out and on the advice made an appt to take it to the dealer. on the way to the dealer the brakes gave out and my car hit into my husbands car that was driving in front of me to the dealer so he could drive me home. at first they said there was nothing wrong withthe brakes i insisted they keep it overnight and theysaid they would drive it when the car was cold. thankfully it rained hard that night and even though they waited til the afternoon to drive it they were still able to hear the grinding although not nearly as loud as it would have been if they drove it in the morning. they said the rotors were building up corrosion so they would replace the brake pads. after researching this it seems to be a pretty common problem i intend to insist tomorrow they change the rotors too but the fact still remains that there is now extensive damage to the front end of my car. this is a new car and this should not be happening just 2 days prior my husband lost the brakes for a few seconds this is a potentially very hazardous situation. *tr
01/15/20139500
 Had been hearing a grinding noise when braking especially when it would rain out and on the advice made an appt to take it to the dealer.on the way to the dealer the brakes gave out and my car hit into my husbands car that was driving in front of me to thedealer so he could drive me home.at first they said there was nothing wrong withthe brakes i insisted they keep it overnight and theysaid they would drive it when the car was cold.thankfully it rained hard that night and even though they waited til the afternoon to drive it they were still able to hear the grinding although not nearly as loud as it would have been if they drove it in the morning.they said the rotors were building up corosion so they would replace the brake pads.after researching this it seems to be a pretty common problem i intend to insist tomorrow they change the rotors too but the fact still remains that there is now extensive damage to the front end of my car.this is a new car and this should not be happening just 2 days prior my husband lost the brakes for a few seconds this is a potentially very hazardous situation.
09/25/2012100
 Tl - the contact owns a 2013 hyundai elantra. the contact stated while driving at approximately 40 mph he heard a noise coming from the front passenger side brakes, the brakes and the abs failed of the vehicle. the contact also stated there was a thumping noise that occurred once the brakes were depressed for a instant stop. the vehicle was taken to the dealer for a diagnostic testing. the technician stated there was no failure and did not provide any further assistance. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 100 and the current mileage was 700. dr
09/11/201260
 Tl* the contact owns a 2013 hyundai elantra. the contact stated that while attempting to pull off the road he moved his right foot from the accelerator to the brake and his shoe became stuck under the brake pedal causing him to crash into a sign. as a result, the front fender and front driver side door became damage. the contact stated that the brake pedal was significantly higher than the accelerator posing a safety hazard. the vehicle was not taken to a dealer. the failure and current mileage was 60.
09/11/201260
 Tl- the contact owns a 2013 hyundai elantra. the contact stated that while attempting to pull off the road he moved his right foot from the accelerator to the brake and his shoe became stuck under the brake pedal causing him to crash into a sign. as a result, the front fender and front driver side door became damage. the contact stated that the brake pedal was significantly higher than the accelerator posing a safety hazard. the vehicle was not taken to a dealer. the failure and current mileage was 60. pmb
09/11/201260
 Tl- the contact owns a 2013 hyundai elantra. the contact stated that while attempting to pull off the road he moved his right foot from the accelerator to the brake and his shoe got caught under the brake pedal causing him to crash into a sign causing damage to the front fender and front driver side door. the contact stated that the brake pedal is significantly higher than the accelerator causing a safety hazard. the vehicle had not been viewed by a mechanic at that time. the failure and current mileages were 60. dt
SERVICE BRAKES, HYDRAULIC
09/01/20121
 2013 hyundai elantra. consumer writes in regards to windshield wiper design failure *tgw the consumer stated the wiper blade on the passenger side was very short and the bottom end of the wiper blade left a semi-circular water streak right in front of the person sitting in the passenger seat on every wipe of the blade. also, there was a spot at the bottom of the windshields where the passenger wiper blade left a short inverted v type spot that the driver's wiper blade did not clean which would freeze into in the winter. the consumer stated the steering was too sensitive. the consumer was informed the vehicle has electric steering which may be related to the condition. the steering was so sensitive, that he had to constantly move the wheel left and right just to stay out of the oncoming traffic lane and stay in his lane of traffic. several times, while driving, in a slight crossing wind with various groups of trees, the level of steering sensitivity forced him to run off the edge of the road to avoid entering the oncoming traffic lane. also, on a few occasions, the consumer had to hit the brakes harder than normal, but not hard enough to engage the abs. with the electric assisted steering, it was impossible to feel if the vehicle was centered in his lane prior to using the brakes.