Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/26/2010 | 32000 | ||
| Tl - the contact owns a 2007 hyundai entourage. the contact stated that while driving and changing lanes the vehicle suddenly accelerated as a result he lost control of the vehicle impacted a tree and rolled over. in addition, non of the air bags deployed. a police report was file and the driver sustained injuries on his knees, the passenger suffered a concussion and had to received stitches. the vehicle was declared destroyed. the manufacturer was made aware of the failure and filed a report. the vehicle was not repaired. the failure and the current mileage was 32,000. pm | |||
| 09/09/2010 | 32000 | ||
| Tl-the contact owns a 2007 hyundai entourage. while driving 55 mph and getting off an exit ramp the vehicle suddenly acclerate the steering pull to the left, went out of control and crash into a tree. the driver and the occupant was injured and was taken to the hospital. they both were wearing their seat belts. a police report was file and available if necessary. the vehicle had extensive damage to the front and side. the air bags did not deploy. the insurance company towed the vehicle to the dealer and awating an inspection from the manufacturer. he stated prior to the accident the vehicle went to the dealer for repairs on the front suspension and steering mechanism. when the vehicle was picked up he was told certain parts was replaced such as the tie rod, the ball joints and the control arm. the other parts were on back order to complete the repairs. (parts unknown) the manufacturer was contacted and he is waiing on a package in regards to the accident but he has not received it as yet. the failure mileage was 32,000.....mw | |||
| 05/13/2009 | 31000 | 1 | |
| 2007 hyundai entourage slowed for a school bus was rear ended at high speed by a pick up truck. the car is now listed as totaled. no airbag in the back of the van went off. if my daughter was in the rear back seat she easily would have been seriously injured if not dead. why didn't the airbag above her head (where she normally would have sit if she was in the car) go off? *tr | |||
| 03/02/2008 | 1 | 04/15/2007 | |
| We bought a new hyundai entourage in 07 the front tire will not hold air. the key less remote entry has been replaced and is still not working. the van was in a accident involving a pole. the van was going about 35 slide on ice and smashed the hole front end of the van. the airbags didn't deploy but the light for the airbags is on. possibly indicating they did deploy but didn't. we think this could be all electrical. someone for hyundai motor america will be out to look at the van in 45 days. we would like the van totaled. due to not feeling safe with the airbags. *tr | |||
| AIR BAGS - FRONTAL | |||
| 01/16/2011 | 71000 | ||
| My van wrenched into a power pole breaking the pole going over a large curb and down an embankment. air bags did not deploy. i have had previous problems with the air bag light staying on and dealer service stated that it was from low voltage. replaced battery at that time. | |||
| 01/05/2010 | 43600 | 1 | |
| Air bag light remains on. i am informed that i so not have airbag protection. *tr | |||