Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | ||||||||||||||||
| 06V356000 | HYUNDAI MOTOR COMPANY | from 02/20/2006 to 05/17/2006 | V (Vehicle) | 790 | 10/09/2006 | MFR | HYUNDAI MOTOR COMPANY | 09/19/2006 | 09/20/2006 | |||||||
| Defect Summary | On certain minivans equipped with adjustable brake pedals, the stop lamp switch wiring harness may be out of position. an improperly positioned stop lamp switch wiring harness could make contact with the u-joint assembly of the steering column. repeated contact may eventually cause the wiring harness insulation to chafe. | |||||||||||||||
| Consequence Summary | Chafed insulation could cause a short of the wiring harness resulting in the loss of brake lights, engine stalling, or an inability to start the vehicle increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the wiring harness for chafing and repair it if necessary. also, the dealer will secure the wiring harness to prevent future contact with the u-joint assembly.the recall began on october 9, 2006. owners may contact hyundai at 1-800-633-5151. | |||||||||||||||
| Notes | Hyundai recall no. 078.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0601008 | 09/01/2006 | 10020654 | Rear door power window switch assembly replacement. power window switch may not release after being depressed. *kb | 12/08/2006 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| TSB-09-01-026 | 09/01/2009 | 10032553 | Hyundai: instrument panel module reprogramming to reduce battery discharge. in some vehicles, if the ignition key is turned off within 30 seconds after operating the power tailgate, the instrument panel module (ipm) may still remain energ | 04/12/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/01/2008 | 114 | ||
| Tl- the contact owns a 2007 hyundai entourage. the contact stated that the vehicle had numerous electrical failures. the contact stated that the interior light, the power sliding doors, and the power locks all failed. the vehicle was taken to the dealer for diagnosis and was informed that there was an electrical short. the vehicle was repaired. the failures recurred. the air bag light began to illuminate and the contact was afraid that it too was an electrical issue and felt very unsafe driving the vehicle. the vehicle was due to be diagnosed at the time of the complaint. the failure mileage was 114 and the current mileage was 111,000. pmb | |||
| 09/28/2011 | 29889 | 1 | |
| 2010 a/c not working properly. in 2011, again a/c not properly working. both times took into dealership and they said it just takes the system a little longer to get cold. then in 2011, 2 more times the same problem but module fan control circuit and wiring was melted. took it to auto tech since the warranty had expired for the repairs. auto tech said this could have been a fire possibility and a safety issue. *tr | |||
| 09/28/2011 | 29889 | ||
| 2010 a/c not working properly. in 2011, again a/c not properly working. both times took into dealership and they said it just takes the system a little longer to get cold. then in 2011, 2 more times the same problem but module fan control circuit and wiring was melted. took it to auto tech since the warranty had expired for the repairs. auto tech said this could have been a fire possibility and a safety issue. | |||
| 05/08/2012 | 70000 | ||
| When driving the car it unexpectantly does not allow acceleration to occur. the car stalled while pulling out into traffic causing a near accident. had to turn off the car and restart it. | |||
| 04/27/2011 | 76800 | ||
| Electrical problems,with my 2007 hyundai entourage,day one the battery had to be replaced,then at 39,000 plus miles,the power door on the left side quit working,it was bad about re-opening after being shut.then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change.the ex-service manager said thats the way it should sound.my wife and i and children,family members all said it sounded strange.we didn't make a big deal out of a horn sound.then the battery again went bad,had to be replaced.at 76,000 plus miles both power doors quit working,i asked for a quote,and to keep all replaced parts.the quote was given,the parts weren't given to me.i was told they were to be sent back as a warrenty.two power door motors and a modual,all went bad at one time.when these doors quit working,no child can open them from the inside.three -four days later after this repair a light comes on saying esc off and engine light comes on.i reserched recalls on google and it said there was a recall on the adjustable brake petal and switch.the dealership and hyundai of usa both deny that it was a recall.i am afraid this van is dangerous at this time. | |||
| 05/13/2011 | 76800 | ||
| Tl*the contact owns a 2007 hyundai entourage. the contact stated the driver informed him that the esc and check engine lights were illuminating on the instrument panel. the contact also stated the brake lights would not illuminate when the brakes were engaged. the vehicle was not taken to the dealer to have the failure diagnosed or repaired. the manufacturer notified the contact the vehicle was not included in the recall associated with nhtsa campaign id number 06v356000 (electrical system:wiring). the contact also stated the vehicle was experiencing a recurring sliding door failure where the door would open after being closed. in order to keep the door closed the contact would had to manually close it. the failure and current mileages were 76,800. | |||
| 04/27/2011 | 76800 | ||
| Electrical problems,with my 2007 hyundai entourage,day one the battery had to be replaced,then at 39,000 plus miles,the power door on the left side quit working,it was bad about re-opening after being shut.then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change.the ex-service manager said thats the way it should sound.my wife and i and children,family members all said it sounded strange.we didn't make a big deal out of a horn sound.then the battery again went bad,had to be replaced.at 76,000 plus miles both power doors quit working,i asked for a quote,and to keep all replaced parts.the quote was given,the parts weren't given to me.i was told they were to be sent back as a warrenty.two power door motors and a modual,all went bad at one time.when these doors quit working,no child can open them from the inside.three -four days later after this repair a light comes on saying esc off and engine light comes on.i reserched recalls on google and it said there was a recall on the adjustable brake petal and switch.the dealership and hyundai of usa both deny that it was a recall.i am afraid this van is dangerous at this time. | |||
| 05/13/2011 | 76800 | ||
| Tl*the contact owns a 2007 hyundai entourage. the contact stated the driver informed him that the esc and check engine lights were illuminating on the instrument panel. the contact also stated the brake lights would not illuminate when the brakes were engaged. the vehicle was not taken to the dealer to have the failure diagnosed or repaired. the manufacturer notified the contact the vehicle was not included in the recall associated with nhtsa campaign id number 06v356000 (electrical system:wiring). the contact also stated the vehicle was experiencing a recurring sliding door failure where the door would open after being closed. in order to keep the door closed the contact would had to manually close it. the failure and current mileages were 76,800. | |||
| 04/27/2011 | 76800 | ||
| Electrical problems,with my 2007 hyundai entourage,day one the battery had to be replaced,then at 39,000 plus miles,the power door on the left side quit working,it was bad about re-opening after being shut.then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change.the ex-service manager said thats the way it should sound.my wife and i and children,family members all said it sounded strange.we didn't make a big deal out of a horn sound.then the battery again went bad,had to be replaced.at 76,000 plus miles both power doors quit working,i asked for a quote,and to keep all replaced parts.the quote was given,the parts weren't given to me.i was told they were to be sent back as a warrenty.two power door motors and a modual,all went bad at one time.when these doors quit working,no child can open them from the inside.three -four days later after this repair a light comes on saying esc off and engine light comes on.i reserched recalls on google and it said there was a recall on the adjustable brake petal and switch.the dealership and hyundai of usa both deny that it was a recall.i am afraid this van is dangerous at this time. | |||
| 05/13/2011 | 76800 | ||
| Tl-the contact owns a 2007 hyundai entourage. the contact stated the driver informed him that the esc and check engine lights were illuminating on the instrument panel. the contact also stated the brake lights would not illuminate when the brakes were engaged. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was notified and the contact was informed the vehicle was not included in the recall associated with nhtsa campaign id number 06v356000 (electrical system:wiring). the contact also stated the vehicle was experiencing a recurring sliding door failure in which the door would involuntarily open after being closed. in order to keep the door closed the contact would have to manually close it. the failure and current mileages were 76,800. sm. | |||
| 04/27/2011 | 76800 | ||
| Electrical problems,with my 2007 hyundai entourage,day one the battery had to be replaced,then at 39,000 plus miles,the power door on the left side quit working,it was bad about re-opening after being shut.then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint.they reordered a new horn ,no change.the ex-service manager said thats the way it should sound.my wife and i and children,family members all said it sounded strange.we didn't make a big deal out of a horn sound.then the battery again went bad,had to be replaced.at 76,000 plus miles both power doors quit working,i asked for a quote,and to keep all replaced parts.the quote was given,the parts weren't given to me.i was told they were to be sent back as a warrenty.two power door motors and a modual,all went bad at one time.when these doors quit working,no child can open them from the inside.three -four days later after this repair a light comes on saying esc off and engine light comes on.i reserched recalls on google and it said there was a recall on the adjustable brake petal and switch.the dealership and hyundai of usa both deny that it was a recall.i am afraid this van is dangerous at this time. | |||
| 05/13/2011 | 76800 | ||
| Tl-the contact owns a 2007 hyundai entourage. the contact stated the driver informed him that the esc and check engine lights were illuminating on the instrument panel. the contact also stated the brake lights would not illuminate when the brakes were engaged. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was notified and the contact was informed the vehicle was not included in the recall associated with nhtsa campaign id number 06v356000 (electrical system:wiring). the contact also stated the vehicle was experiencing a recurring sliding door failure in which the door would involuntarily open after being closed. in order to keep the door closed the contact would have to manually close it. the failure and current mileages were 76,800. sm. | |||
| 05/13/2006 | 6998 | ||
| Power sliding door and other electrical problems on a 2007 hyundai entourage. multiple replaced parts to include battery (after 24 months of use), horns, power window switch, ac/fan clutch, blown engine oil seal, tensioner, ecm with relay, brake light switch with brake lights, etc. no help or concern from dealership other than we have never seen this issue before or all of these parts are under warranty, what more do you want use to do. | |||
| 03/01/2010 | 1 | ||
| We purchased our 2007 hyundai entourage new in july '07. within 2 months we began having problems with the electric sliding doors on both sides. sometimes the doors do not close all the way, or close and reopen. sometimes the doors won't open with any method, keyfob, buttons, or manual. the doors sometimes make a sound like there is grit in the track. we have taken this to the dealership multiple times and even showed them video of it happening. since they can't reproduce it there has been no work done to fix it. we also have intermittent battery drain. the battery has been dead 5 times for no apparent reason. the passenger side mirror will often not adjust unless it is moved to the bottom outside corner first and then it can be adjusted. the memory for the seats/mirrors are often lost. to me these all indicate a problem with the electronics in this vehicle. dealership has not been able to find anything to fix. we also have experienced a shimmy at highway speeds. replaced the tires and had them road balanced to remove the worst of the shimmy. independent garage did this and said the tires and the rims are fine. it's been close to 3 years and we are still experiencing all of these issues. *tr | |||
| 01/10/2009 | 11000 | 1 | |
| Battery just dies i.e. becomes fully drained & dead. has happened three times so far. *tr | |||
| 03/16/2008 | 20000 | 1 | |
| My 2007 entourage limited has several quality deficiency issues and recurring maintenance issues. the rear sliding doors (both) have been worked on several times, yet they continue to malfunction, i.e come undone/re-open, not fully latch, and consistently beep as a notice of failure. this is where my babies sit, both of them. the dvd screen has been replaced because it quit functioning properly. the van shimmies or rattles at speed around 70 mph. it causes the center console to shake vigorously. the wheels were balanced on a special wheel balancer but this only reduced the problem. the tire pressure monitoring system has had malfunctions multiple times. there is a whine from the steering column when the wheel is turned, the alternator is creating a whine over the stereo system intermittently(really annoying), the side mirrors have both had problems with the reverse/angle function where the mirrors' motor fails to return the mirror to its user preset setting when transmission is placed out of reverse(drivers side) or fails to tilt the specified degree in reverse(passenger side). the roof leaked when the van was completely shut and had to be resealed by a specialist to correct an existing deficiency, the seal around the glass for the sunroof is degrading and cracking. the sliding rear door on the drivers side has a crimped window channel seal. this shop also stated that they had not seen one of these [entourage] vans with so many problems. the door handles and rear high mount stop light had to be replaced due to the packing/shipping poly wrap ruining the chrome and plastic lens. the gasket for the high mount stop light had to be replaced later due to workmanship or material quality. the windshield cracked/failed (1/2 chunk of the windshield) when my wife adjusted the rear view mirror. the idler pulley has been replaced because the bearing failed. stripping around the sliding doors are fading already and yellowing. more not enough space. *tr | |||
| 04/30/2008 | 15 | 1 | |
| Brand new 2007 kia sedona ex. various electrical components would fail to work sporadically. the issue started almost immediately after having bought the car. after not driving car for three days, car would not start. would jump the car and it would hold the charge for two days, then die. then it would hold the charge for one day and die. took the car into hyundai on 7/14 but they could not find any problem. also complained about the electrical panel in the roof having a leak. hyundai ordered a part but it's been over three weeks and it hasn't arrived. *tr | |||
| 03/02/2008 | 1 | 04/15/2007 | |
| We bought a new hyundai entourage in 07 the front tire will not hold air. the key less remote entry has been replaced and is still not working. the van was in a accident involving a pole. the van was going about 35 slide on ice and smashed the hole front end of the van. the airbags didn't deploy but the light for the airbags is on. possibly indicating they did deploy but didn't. we think this could be all electrical. someone for hyundai motor america will be out to look at the van in 45 days. we would like the van totaled. due to not feeling safe with the airbags. *tr | |||
| 08/22/2006 | 614 | 3 | 07/21/2006 |
| We have an 07 entourage limited with a number of electrical problems ,left side sliding door wouldn't open with the remote, dealer repaired with a new door sensor,now the dealer is keeping it over night because of a problem with the same door when closing and then reopening as soon as it latches,put a new latch on and still having problems so they are keeping it over night,radio and seat looses memory but it's sporadic so no way for the dealership to find the problem,rear hatch closed then reopened but hasn't recently .the trans. has a shutter when shifting at times but have not reported at this time due to being sporadic. the dealership has been great .but this limited entourage has some electrical problems that could become serious. msrp was $33,620.00 when we bought it in july 06 now selling for about $29000.00 the first problems started surfacing about a month after buying it now jan. 07 still having problems. *jb | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 10/16/2007 | 4000 | 10 | 07/30/2007 |
| 2007 entourage se, purchased in july 07. 1. doors would fail to remain closed when operated electrically. tech stated that the doors were out of alignment. kept car over night in september and stated it was fixed. this is october and it's beginning again! 2. ignition failure. when key is turned nothing happens! repeat process several times and maybe it starts. kept car for 3 days. tech stated that first the module was installed backwards, then there was a recall on one of the parts. again the system is failing! *tr | |||