Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - CRUISE CONTROL
PE09003HYUNDAI MOTOR COMPANY01/14/200904/24/2009STOP LAMP SWITCH FAILURE09V122000
 By letter dated april 15, 2009, hyundai notified the agency that it will conduct a safety recall (nhtsa recall number 09v122) to replace the stop lamp switches on many of its model year 2005-2008 vehicles.see recall 09v122 for a complete list. the agency opened its investigation based on five complaints of stop lamp failure across several 2007 hyundai models. the agency also received early warning (ewr) reports on this issue.most of those failures were traced to the improper operation of the stop lamp switch that controls stop lamp illumination.a malfunctioning stop lamp switch can cause the vehicle's brake lights not to light during braking, or alternatively, it can cause the brake lights to stay lit even when a driver takes the foot off the brake pedal. failure of the stop lamps to illuminate properly creates the hazard of rear end collisions when drivers following the subject vehicle do not recognize that the vehicle is slowing or stopping. hyundai reported one crash incident (a frontal impact), without injury, that was alleged to have been caused by this defect.the agency reviewed the incident and cannot conclude that it is related to this defect. there are other potential problems related to failure of the stop lamp switch: failure of the cruise control to disengage, interference with proper functioning of antilock brakes and electronic stability control, and inability to move the gear shift lever out of park position.based on the above safety recall, this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/05/201180000
 Tl* the contact owns a 2007 hyundai entourage. the contact was driving 40 mph when the vehicle stalled and the check engine warning light illuminated. the contact had to wait a couple minutes before the vehicle was able to be restarted. the vehicle was taken to the dealer who advised that the accelerator position sensor and the throttle assembly needed to be replaced. there were no recalls for the failure. the manufacturer was notified who offered no assistance. the failure mileage was 80,000.
10/05/201180000
 Tl- the contact owns a 2007 hyundai entourage. the contact was driving 40 mph when the vehicle stalled and the check engine warning light illuminated. the contact had to wait a couple minutes before the vehicle was able to be restarted. the vehicle was taken to the dealer who advised that the accelerator position sensor and the throttle assembly needed to be replaced. there were no recalls for the failure. the manufacturer was notified who offered no assistance. the failure mileage was 80,000. kmj
09/26/201032000
 Tl - the contact owns a 2007 hyundai entourage. the contact stated that while driving and changing lanes the vehicle suddenly accelerated as a result he lost control of the vehicle impacted a tree and rolled over. in addition, non of the air bags deployed. a police report was file and the driver sustained injuries on his knees, the passenger suffered a concussion and had to received stitches. the vehicle was declared destroyed. the manufacturer was made aware of the failure and filed a report. the vehicle was not repaired. the failure and the current mileage was 32,000. pm
04/01/2007204/01/2007
 2007 hyundai entourage. consumer states unintended acceleration. consumer requests reimbursement for additional costs. *tgw the consumer stated when she attempted to apply the brake to stop a stop sign, the engine revved at a high rate. the consumer quickly placed the vehicle into park. the second incident occurred while running errands and the same thing happened. the consumer drove to the dealer. however, they were unable to find anything mechanically wrong with the vehicle. *jb