Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 11/07/2010 | 19452 | ||
| Tl* the contact owns a 2008 hyundai entourage equipped with kumho solus kh16 tires, tire size 225/70/16 (n/a). while driving approximately 65 mph, the vehicle began to vibrate excessively. the failure would recur when driving at various speeds and was most severe when driving at lower speeds. the contact detected that the rear driver side tire had substantial tread separation. the vehicle was taken to a tire center where the tire was replaced. also, the rear passenger side tire exhibited the same defect. the manufacturer was notified and the tire was not replaced. the dot number was unknown. the failure mileage was 19,452. | |||
| 11/07/2010 | 19452 | ||
| Tl-the contact owns a 2008 hyundai entourage equipped with kumho solus kh16 tires, tire size 225/70/16. the dot number was unknown. while driving approximately 65 mph, the vehicle began to vibrate excessively. the failure would occur at various speeds and most severe at lower speeds. the contact detected that the rear driver's side tire had substantial tread separation. the vehicle was taken to a tire center where the tire was replaced. also, the rear passenger's side tire exhibited the identical defect. the manufacturer was notified and the tire had not been replaced. the failure mileage was 19,452. js | |||
| 01/31/2010 | 39558 | 3 | |
| While driving up an incline the vehicle began to make a grinding noise. shortly thereafter the car began shaking, with the check engine and esc lights both coming on, then a sudden stoppage of acceleration, and then engine shut down while the vehicle was still in motion. this caused the immediate loss of steering and the brakes to go soft. the vehicle sat for 10 minutes before re-starting; however, after driving approximately 100 feet, the car once again made the grinding noise, engine and esc light illumination, shaking, and then shut down. this is the third time since purchasing this vehicle in march of 2008, that the engine has stopped working while driving. the dealership has replaced a throttle sensor twice, the last time being october 18, 2009, and it is currently in the shop again for the same problem. this is just one of several ongoing problems and concerns with this vehicle. most notably outside of the sudden loss of power and engine shut off described, the brakes have been checked on several occasions for noises, violent shaking, and loss of function to which the dealership states that they are not worn or warped or this is normal for this vehicle. the tires have no grip and spin on both dry and went road conditions making sudden acceleration impossible and dangerous.the vehicle has also been checked for the lack of gas mileage approximately 13 mpg city and 16 mpg highway, well less then the 19/21 on the sticker. *tr | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 01/31/2010 | 39558 | 3 | |
| While driving up an incline the vehicle began to make a grinding noise. shortly thereafter the car began shaking, with the check engine and esc lights both coming on, then a sudden stoppage of acceleration, and then engine shut down while the vehicle was still in motion. this caused the immediate loss of steering and the brakes to go soft. the vehicle sat for 10 minutes before re-starting; however, after driving approximately 100 feet, the car once again made the grinding noise, engine and esc light illumination, shaking, and then shut down. this is the third time since purchasing this vehicle in march of 2008, that the engine has stopped working while driving. the dealership has replaced a throttle sensor twice, the last time being october 18, 2009, and it is currently in the shop again for the same problem. this is just one of several ongoing problems and concerns with this vehicle. most notably outside of the sudden loss of power and engine shut off described, the brakes have been checked on several occasions for noises, violent shaking, and loss of function to which the dealership states that they are not worn or warped or this is normal for this vehicle. the tires have no grip and spin on both dry and went road conditions making sudden acceleration impossible and dangerous.the vehicle has also been checked for the lack of gas mileage approximately 13 mpg city and 16 mpg highway, well less then the 19/21 on the sticker. *tr | |||