Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN | |||||
| 12-01-001 | 01/01/2012 | 10043597 | Steering column tilt and telesope switch removal and unit replacement. *kb | 04/13/2012 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 11-BE-003 | 01/01/2011 | 10037907 | Ready | 06/07/2011 | |
| 11-BE-003 | 01/01/2011 | 10037907 | Hyundai: steering wheel power tilt repair procedure. 2009-2011 genesis. *rm | 06/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/07/2011 | 12500 | ||
| Tilt steering wheel will not go up which causes me the inabilithy to read the tach, speed and idiot lights | |||
| 07/15/2010 | 25000 | ||
| On july 15th while driving my 2009 hyundai genesis, i found myself upside down in a ditch on a country road. witnesses stated i was not speeding. i was fully alert when they approached,having released my seatbelt,turned off the motor, unlocked the doors. subsequent heart,cranial etc exams resulted in a possible diagnosis of syncope. i wonder if there have been other reports on this vehicle? | |||
| 11/30/2009 | 200 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i bought the new hyundai genesis (motor trend of the year 2009). i soon realized (within 200 miles of new car ownership) that car was pulling to the left (sever pull) and to maintain a constant pressure to the right side on the steering (steering at 15 degree right angle) to maintain car drive straight. very soon i researched the unique problem. almost all hyundai genesis owners have made similar complaints to hyundai dealers. hyundai has been hiding a huge potential problem with new genesis model (2009). many owners have been complaining and no action is being taken by the company. hyundai is trying to blame this issue on tires - that is deflect their issue to someone else. but this is not the case. to verify, research this problem by google.com - hyundai genesis steering issue and left or right pull and you will get more than hundred similar complaints from new owners since 2008/2009 model release. i have been to the dealer 3 times to fix this issue within 3000 miles - but hyundai dealers are just performing alignments - but doesn't fix the problem. we need help from nhtsa (government) as thousands of customer like myself are stuck - and a powerful foreign corporation is unwilling to budge!! please help - i am willing to donate my car for your testing. but this is a disaster waiting to happen as steering doesn't drive straight and veers of to left (or right). do americans need to die before you take any actions? please call me [xxx] to discuss. thanks. *tr | |||
| 11/20/2008 | 150 | 1 | |
| Have 2009 hyundai genesis and had a big problem with the car pulling to the left and then the right. has been at the dealership over 5 times, multiple repairs of alignment and can't correct the issue. i even had 3 independent shops evaluate and then confirm issue and now hyundai states they can no longer confirm problem. they were surprised when i produced the independent opinions. i will not place my family in this vehicle. hyundai needs some pressure to correct this issue and their behavior has been appalling. i realized this issue the day after i picked up the car and hyundai has been very resistant to help but i think it is because they can not correct the problem. *tr | |||
| 12/01/2009 | 250 | 1 | |
| Hyundai genesis 3.8l v6 2009 model 1. steering pull to left - significant pull despite alignment fix 2. brake jam at low speeds including at traffic light stops 3. steering noise - when turning left during car parking and back-up 4. engine noise like motor cycle when driving at moderate speeds 30-65 miles/hour. *tr | |||