Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/22/2012 | 62000 | ||
| Tl- the contact owns a 2009 hyundai genesis. while driving approximately 70 mph the vehicle suddenly decelerated. the vehicle was towed to the dealer for diagnostic testing and the technician stated the throttle control had to be replaced. the vehicle was repaired. the approximate failure mileage was 62,000. rvk | |||
| 01/20/2012 | 70000 | ||
| Driving on the freeway and the throttle just cuts off, no throttle power. car is still running. quickly had to pull over on to the side of the road and had to shut car off and then restarted it. it worked but it continues to happen. it happened 7 times in one day, with my child in the car. at one point there wasn't a shoulder to pull over to i had to stop in the middle of the freeway. hyundai has no recall for this issue. i find that strange since this could be a serious issue. the esc and check engine light comes on. | |||
| 06/22/2012 | 62000 | ||
| Tl- the contact owns a 2009 hyundai genesis. while driving approximately 70 mph the vehicle suddenly decelerated. the vehicle was towed to the dealer for diagnostic testing and the technician stated the throttle control had to be replaced. the vehicle was repaired. the approximate failure mileage was 62,000. rvk | |||
| 01/20/2012 | 70000 | ||
| Driving on the freeway and the throttle just cuts off, no throttle power. car is still running. quickly had to pull over on to the side of the road and had to shut car off and then restarted it. it worked but it continues to happen. it happened 7 times in one day, with my child in the car. at one point there wasn't a shoulder to pull over to i had to stop in the middle of the freeway. hyundai has no recall for this issue. i find that strange since this could be a serious issue. the esc and check engine light comes on. | |||
| 06/22/2012 | 62000 | ||
| Tl- the contact owns a 2009 hyundai genesis. while driving approximately 70 mph the vehicle suddenly decelerated. the vehicle was towed to the dealer for diagnostic. the technician stated the throttle control would have to be replaced. the vehicle was repaired. the approximate failure mileage was 62,000. da | |||
| 01/20/2012 | 70000 | ||
| Driving on the freeway and the throttle just cuts off, no throttle power. car is still running. quickly had to pull over on to the side of the road and had to shut car off and then restarted it. it worked but it continues to happen. it happened 7 times in one day, with my child in the car. at one point there wasn't a shoulder to pull over to i had to stop in the middle of the freeway. hyundai has no recall for this issue. i find that strange since this could be a serious issue. the esc and check engine light comes on. | |||
| 05/26/2012 | 15000 | ||
| Tl- the contacts owns a 2009 hyundai genesis. the contact stated that while driving 55 mph, the vehicle stalled. the vehicle was towed to the dealer who inspected vehicle and determined that the failure was caused by a faulty throttle position sensor. the vehicle was repaired by replacing the throttle position sensor. the manufacturer was made aware of the issue and a claim was filed with the manufacturer. the approximate current and failure mileage was 15,000. kmj | |||
| 05/18/2011 | 16037 | ||
| While driving at 65 mph, the check engine light and the esc light both came on and the car would not accelerate. pressing on the gas pedal had no effect. i pulled over and restarted the car. the check engine light came on but not the esc light. the car ran a bit rough with the check engine light on. the exact same thing happened the next day. i took the car to the dealer, and they replaced the throttle position sensor. based on owner reports at the genesis owners web site, this has happened to many owners of 2009 v6 hyundai genesis. this is very dangerous, and the car should be recalled to fix this potential deadly situation. if i had been driving in the left lane of a highway, a serious accident with potential deaths could have happened. | |||
| 05/02/2011 | 33500 | ||
| Traveling to indiana from north carolina on the 6th of may 2011. on a rural road traveling approximately 55 mph, all of a sudden the engine light and esc warning lights came on. after that when i pressed on the accelerator, there was no power. electricity was still there and the engine was still on, but no power from the gas pedal. i had to turn the emergency lights on and moved onto the side. i was lucky because there weren't many cars around. it would have been pretty dangerous if there were cars around and my car suddenly stopped. i was able to turn the car off and restart. when i restarted the car the engine light remained on but i had regain the ability to accelerate. i pulled into a hotel and called hyundai. the closest dealer was gaddis hyundai of muncie, indiana. the service department was closing but i discussed with technician. he indicated that it was common problem with the throttle sensor. he indicated that he would be able to fix it monday, but that if the light went off and it was running ok, it may never happen again. i told him that i need to be durham , nc on monday. he indicated that if it happen again. to turn off and restart and it should reset. on my way back from indiana to north carolina i stayed in the right hand lane. on 4 separate occasions the vehicle lost power and i was unable to accelerate. each time i was able to pull over to the side of the road, turn the vehicle off, wait a few minutes and then restart and continue. the car is currently at the stevenson hyundai dealership in jacksonville, nc. here is a forum web site that reflects similar problem identified on numerous occasions related to the hyundai genesis v6 and v8. http://www.genesisowners.com/hyundai-genesis-forum/showthread.php?t=4459. | |||
| 10/11/2010 | 16080 | ||
| Tl-the contact owns a 2009 hyundai genesis. while the contact was driving approximately 65 mph, the engine loss power on a four lane highway. the engine would not restart. the vehicle was towed to an authorized dealer where they informed that the failure was contributed to a defective throttle sensor. the vehicle was repaired. the failure mileage was 16,080. js | |||
| 03/18/2010 | 33000 | ||
| While driving the car, the engine loses power. engine and electrical systems still running but when pushing the accelerator, you get no response. this has happened twice within the last 5 days. we have called and setup an appointment with the dealership, but the earliest appointment was this friday. luckily we were not in heavy traffic or a serious accident could of occurred. | |||
| 01/17/2010 | 20665 | 1 | |
| When i was trying to enter an expressway from an entry ramp, i stepped on the gas and got no response. the engine did not rev up as it would if the car was in neutral. i coasted to the apron , turned off the car, and restarted it. the gas responded normally after restarting but the engine light stayed on. i took it into the dealer and they reprogrammed the engine control unit, which, so far, has fixed the problem. i was told that the computer just lost track of the accelerator position. while this is not quite as dangerous as toyota's problem, it could still get someone killed if they are trying to pull out in traffic and gets no gas response. on the genesis owners forum there are at least 2 other similar incidents that have been reported. i wrote to hyundai to report this issue and they responded that they would log this incident. however i do not know when they send info to nhtsa. *tr | |||