Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE | |||||
| 0760004 | 06/01/2007 | 10022202 | Tailgate garnish contacts the tailgate. procedures to repair if contact has occured. *kb | 07/23/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/28/2010 | 1 | ||
| My 2002 sante fe has been recalled for rear trailing arm repair and i've been informed by the dealer that they will not pay for a loaner car. the dealer is far from both my home and work and this will require me to rent a car at my expense. repairing the defect is the very least hyundai should do. to truly be at no cost to the consumer, the recall should include a loaner car, as it would with any warranty repair. *tr | |||
| STRUCTURE - BODY | |||
| 09/18/2012 | 160022 | 1 | |
| Took my car for an alignment and tires. frame where the lower control arms bolt up has serious rust issues. i see in some notes that the rust and corrosion has been an issue for the hyundai's. is there any way i am eligible to get this repaired by hyundai or at least at some discounted rate? *tr | |||
| 09/18/2012 | 160022 | ||
| Took my car for an alignment and tires. frame where the lower control arms bolt up has serious rust issues. i see in some notes that the rust and corrosion has been an issue for the hyundai's. is there any way i am eligible to get this repaired by hyundai or at least at some discounted rate? | |||
| STRUCTURE - BODY - BUMPERS | |||
| 03/10/2007 | 85558 | 1 | 11/12/2001 |
| Purchased a new 2002 hyundai santa fe 11/2001 with 11 miles on it. in 3/2007, the radiator needed to be replaced. in replacing it, 2 major safety defects were discovered - no safety/protective foam in the front bumper and the safety/crash bar was bent - i was told that the car must had been in a major accident. i took the car back to the original dealer and they accepted no responsibility - they said i must have done it. i have had no accidents or tickets and my driving record proves that. i purchased a vehicle history report, which showed no accident history. the only conclusion is that the defects were present at the time of sale. the car slipped through the cracks of the safety inspections. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 05/10/2011 | 190000 | ||
| Hyundai 2002 santa fe began drifting during driving and developed uneven tire wear. brought to garage - during inspection for cause, mechanic found rusted frame where front bolt of control arm is bolted to frame (frame completely gone, bolt was not attached to anything). frame and tires replaced and alignment accomplished to fix problem - old part is available. car was part of initial rust recall and inspected by hyundai dealership with only action being undercoating applied. | |||
| 02/04/2011 | 90000 | ||
| Tl-the contact owns a 2002 hyundai santa fe. the vehicle was taken to an independent repair shop to have the alignment repaired. while the vehicle was being repaired the contact was informed the front frame was severely corroded. the vehicle was not repaired. the failure and current mileages were 90,000. sm. | |||
| 03/19/2009 | 125000 | 1 | |
| I purchased a 2002 hyundai sante fe in spring 2007. i have had no problems with until two days ago i began to feel the car wheel jerk on the freeway. i brought the car home and asked my boyfriend to drive the car and see how he felt in it. that night on his way to work as he was exiting the freeway the tire popped off. when the car was towed to the car store the mechanic said the tire popped off due the front subframe being rotted and rusted out. to correct the problem will be $3400. no one was injured. however during these tough economic times i can barely make ends meet. my family has no transportation to school or work. granted that i receive the job offer from a company i recently interviewed with i will be unable to accept for i have no transportation to get there. i notice that hyundai has this problem with many of its cars what's the deal with their quality? *tr | |||
| 03/10/2007 | 85558 | 1 | 11/12/2001 |
| Purchased a new 2002 hyundai santa fe 11/2001 with 11 miles on it. in 3/2007, the radiator needed to be replaced. in replacing it, 2 major safety defects were discovered - no safety/protective foam in the front bumper and the safety/crash bar was bent - i was told that the car must had been in a major accident. i took the car back to the original dealer and they accepted no responsibility - they said i must have done it. i have had no accidents or tickets and my driving record proves that. i purchased a vehicle history report, which showed no accident history. the only conclusion is that the defects were present at the time of sale. the car slipped through the cracks of the safety inspections. *jb | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 11/26/2012 | 230000 | 1 | |
| While driving my 2002 hyundai santa fe, there is pulling of the wheel causing the vehicle to turn sharply to the right. there is significant wear on the front tires and the vehicle will not stay in alignment. there is a screeching noise coming from the rear. after having the timing belt replaced, i was informed by the mechanic there was a rust problem in the front part of the vehicle toward the front right tire. he told me the car is unsafe to drive and the rust on this vehicle is more like rust of a vehicle that is 50 years old not ten years. he also said the frame could break at any time to contact a hyundai dealership. i contacted the dealership and was told there were no recalls for this problem for my vehicle. i called hyundai's 800 number only to be told the same thing. *tr | |||
| 10/15/2012 | 120012 | 1 | |
| While driving on expressway i noticed the steering wheel went out of center and the vehicle began to wander. an inspection found that where the right front lower control arm attaches to the subframe was completely rotted out on the front bolt. ordered a new sub frame and lower control arms to remedy the condtion. *tr | |||
| 07/23/2012 | 183000 | 1 | |
| I was going to have the oil changed & alignment on a 2002 sante fe. i was told that there was rust/rotted out frame was where the lower control arm mounts up to the right tire area. i am very upset with this since i had a pre-inspection done & all came back ok. it is in an area where if the tires are not off of it, it is very hard to see. i suspect it is rusted due to the salty location of illinois. *tr | |||