Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 04/05/2005 | 24117 | 1 | 01/22/2005 |
| On 4/05/2005 while driving on south florida expressway the right front wheel of my 2003 hyundai sante fe gl 4d came off. prior to the wheel coming off the only warning i recieved was a sudden vibration. i was traveling about 55 - 60 mph, fortunately i was able to control the vehicle and came to a stop on the right shoulder. i notified the police, obtained a police report and had the vehicle towed to my home. i notified the hyundai corp, and told them of my incident. i was given file reference # 906136. i was later contacted by hyundai corp and was told this was not a warranty claim item (but was never given a reason). the vehicle was purchased on jan 22, 2005, i put a little over 3000 miles on it. i never had any work done to the vehicle, not even changed a tire/flat. i feel this is unfair since my insurance company and i had to pay for the damages. please advise what if anything i can do. the police and the tow truck driver both were surprised i was not killed or even hurt. i was very lucky. thank you sincerley, wilfredo cruz. | |||
| 02/12/2005 | 25200 | 1 | 08/20/2003 |
| The vehicle hit a pot hole, while driving 55-56 mph. the condition causes the left rear alloy wheel to split in half and damages the emergency parking cable. the dealer was notified. *nm *nm | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 12/11/2006 | 36000 | 2 | 05/09/2003 |
| Tl*the contact owns a 2003 hyundai santa fe. while driving 25 mph, the front passenger side tire detached from the vehicle. the contact took the vehicle to the dealer, but they were unable to determine the cause of the failure. one week later, while driving at an unknown speed, she heard a loud thud and noticed that the two bars that hold the tire in place were completely missing, including the lug nuts. she returned to the dealer and they were unable to determine why the bolts were shearing off. the failure only occurs to the front passenger side tire. the contact filed a formal complaint with the manufacturer. the vin and engine size were unknown. the failure mileage was 36,000 and current mileage was 66,000. | |||
| 07/06/2007 | 48014 | 1 | |
| We took the r 2003 hyundai sanat fe in for an oil change and 45,000 mile service. at the 45,000 mile service our tires were rotated. we noticed after this service that the right wheel was making a noise. the noise did not occur consistently. my husband was driving the car with our two children inside and had just pulled into a parking lot when the right front wheel feel off. all of the lugs were completely sheared off. we could recover 3 of them. damage occurred to the under carriage as well as the body of the car. we were extremely lucky that they were traveling at a low rate of speed. they could have been easily killed if the wheel fell of while driving on one of our local expressways. our dealership that we purchased the car and have it serviced at won't take any responsibility and states that any extended warranties that we purchased will not cover the damage or repairs. we have involved our insurance agency. once the car is repaired i fear that this could happen with any of the other three tires.*ak | |||
| 05/26/2006 | 69400 | 4 | 05/06/2003 |
| After the heavy rains had occurred here in miami on may 16th, 2006, there were unknown vibrations in my right front tire. about a week later, i was out with a friend. while turn out of a parking lot, we noticed a load popping sound. when we arrived at the location to pickup his vehicle. he got out of the car to inform me that i was missing three lugs from my rim. the next day i went back to the parking lot and found the broken lugs from my car. i also tried to remove another lug from the rim to ensure its' integrity and it broke off as well. when i called one of the nearest hyundai dealers, i was informed that they know how tight to tighten the lugs and that it must have been my error. *jb | |||