Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 02/28/2011 | 52000 | ||
| Tl* the contact owns a 2004 hyundai santa fe. the contact stated that the exterior door handles were designed as chrome over plastic and were fracturing. the failure was causing the edges to be exposed, which were extremely sharp. a passenger attempted to enter the vehicle and cut her hand when she grasped the door handle. the contact had not taken the vehicle to the dealer for inspection or repairs. the failure and current mileage was 52,000. | |||
| 02/28/2011 | 52000 | ||
| Tl- the contact owns a 2004 hyundai santa fe. the contact stated the door handles are chrome over plastic that can split. when this happens, the edges are sharp and can cut a person hands. the contact had no taken the vehicle to the dealer at the time of the complaint. the failure mileage and current mileages were 52,000.rl | |||
| 04/10/2007 | 31000 | 1 | |
| The chrome plate on the drivers door handle on my 2004 hyundai santa fe has cracked and split. everytime i open the door to leave the car the handle slices my hand. it's as sharp as a razor blade. i have put tape around it but this is just a temporary fix. my warranty has run out so i don't know what options i may have. *tr | |||
| 04/15/2009 | 1 | ||
| The chrome plate on the passenger door handle on my 2004 hyundai santa fe has worn down and cracked. everytime the door handle is used that crack serves as a razor blade and cuts my passenger's hands. this crack is on the top of the door handle. after hearing about the recall of the 2002-2003 sonatas that are experiencing the same problem. i feel that this recall may need to be expanded to other hyundai vehicles that are experiencing this same problem. *tr | |||
| 11/26/2008 | 63200 | 1 | |
| I purchased a used 2004 hyundai santa fe in aug/2005 from a hyundai dealership (# ). in aug/2006, the airbag light came on. the vehicle was taken to the dealership and the results were code b1382 psab resistance high - resecure connector under the passenger seat/clear code. in feb/2008, the airbag sensor again appeared. the same technical code was detected, and the dealership resolution was to reroute wire harness. in mar/2008, the airbag light again appeared and was serviced by the dealership. in nov/2008, the vehicle was again taken to the dealership due to the airbag light appearing. at the time of service in nov/2008, the vehicle was out of warranty. the dealership indicated they would not fix the airbag free of charge under the warranty, at which time, they were informed that a complaint would be filed under the california lemon law due to repeat fixes for the same issue. the dealership then fixed the issue. on nov. 26, 2008, the vehicle was hit in a high-speed rear end collision (~35mph) while at a stop light and pushed into an intersection, where it broadsided a moving vehicle. as a result of the impacts, the hyundai was totaled, all rear seated passengers sustained injury due to the spare tire being lifted from the initial impact and raising the 60/40 split rear seat and pushing it forward, the front passenger received chest contusions and the driver of the vehicle sustained upper body injuries. despite being pushed forward and making a strong impact, the airbags failed to deploy. i requested hyundai investigate the matter, and they determined that although the front right of the vehicle was damaged from the secondary impact, it was not sufficient to warrant airbag deployment. i researched complaints from other hyundai owners regarding repeated airbag sensor light repairs and other airbag failures, including stories of crashes into poles with failed airbags. hyundai has not issued any recall, but they probably should. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 10/01/2004 | 300 | 08/25/2004 | |
| Mainly the passenger side rear door and once in awhile the driver side rear door will lock automatically and the rest of the other doors remain unlocked. i can not get the door unlocked unless i use the electronic key. however, i have to first lock all the doors and unlock them for this to unlock. the door does not lock everytime, but it happens enough that i am very worried. luckily, there has only been a few emergency situations that i had to quickly get to my son and i was unable to get there because the door locked. he threw up one time and started choking, i had to go through the passenger side and hop the seat. fortunately, i was fast enough and he was ok. if i got into an accident i would not be able to get my son to safety because i could not get the door opened. i have 3 children at times in the car and a handy capped father who has to sit on that side. i am very concerned on the safety of my child and family members. i have brought this to the attention of the dealer ship i purchased my vehicle from since day one, on uncountable amount of times and i kept getting told, there is nothing they can do about this. i had know idea what to do as nobody was helpful. i wanted to buy a new car, but i can not afford it. my son got the cars movie for christmas and within it was this brochure and i found this site. please help. *tr | |||