Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 0460003 | 05/01/2004 | 10007545 | Micro antenna. *mr | 07/01/2004 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 0760004 | 06/01/2007 | 10022202 | Tailgate garnish contacts the tailgate. procedures to repair if contact has occured. *kb | 07/23/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/16/2009 | 64000 | 1 | |
| My 2004 santa fe has serious rusting on the under frame. rust is on the weld points and the fuel and engine covers are completely covered with rust and have chunks missing. a recall of 2001 through 2003 sante fe vehicles does not include ours. we have 64,000 miles on it and well taken care of and we our very concerned that further rusting will cause important parts to give way. i was told by hyundai that nothing could be done but i could write a letter of complaint to hyundai of america. this i did and have not had any response as of 10/26/2009. my vehicle | |||
| 11/26/2008 | 63200 | 1 | |
| I purchased a used 2004 hyundai santa fe in aug/2005 from a hyundai dealership (# ). in aug/2006, the airbag light came on. the vehicle was taken to the dealership and the results were code b1382 psab resistance high - resecure connector under the passenger seat/clear code. in feb/2008, the airbag sensor again appeared. the same technical code was detected, and the dealership resolution was to reroute wire harness. in mar/2008, the airbag light again appeared and was serviced by the dealership. in nov/2008, the vehicle was again taken to the dealership due to the airbag light appearing. at the time of service in nov/2008, the vehicle was out of warranty. the dealership indicated they would not fix the airbag free of charge under the warranty, at which time, they were informed that a complaint would be filed under the california lemon law due to repeat fixes for the same issue. the dealership then fixed the issue. on nov. 26, 2008, the vehicle was hit in a high-speed rear end collision (~35mph) while at a stop light and pushed into an intersection, where it broadsided a moving vehicle. as a result of the impacts, the hyundai was totaled, all rear seated passengers sustained injury due to the spare tire being lifted from the initial impact and raising the 60/40 split rear seat and pushing it forward, the front passenger received chest contusions and the driver of the vehicle sustained upper body injuries. despite being pushed forward and making a strong impact, the airbags failed to deploy. i requested hyundai investigate the matter, and they determined that although the front right of the vehicle was damaged from the secondary impact, it was not sufficient to warrant airbag deployment. i researched complaints from other hyundai owners regarding repeated airbag sensor light repairs and other airbag failures, including stories of crashes into poles with failed airbags. hyundai has not issued any recall, but they probably should. *tr | |||
| STRUCTURE - BODY | |||
| 05/01/2011 | 97580 | ||
| Tl- the contact owns a 2004 hyundai santa fe. the contact noticed that the striker plate that connects to the taping plate that welds onto the door frame had not been welded properly and as a result, the left rear passenger door would not remain closed. the dealer advised the contact that since her vehicle was no longer under warranty that she was responsible for the repairs. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 100,289. the approximate failure mileage was 97,580. bw | |||
| STRUCTURE - BODY - DOOR | |||
| 01/01/2010 | 37525 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) passenger went to exit the vehicle and got their hand cut by a sharp edge on the door handle. it appears that the chrome-plating has turned into a sharp edge, similar to a razor-blade (identical to what occurred in nhtsa action # pe08071 on the hyundai sonata). i have temporarily taped the sharp area, since both the dealer and hyundai customer service refuse to acknowledge the danger of this problem, and refuse to replace the handle at no charge. they tell me that since there is no recall and the vehicle is out of warranty, they will not change the defective (unsafe) handle even though my other three handles are perfectly fine. hyundai complaint filed (twice), latest date was 3/10/2010 case #[xxx]. *tr | |||
| 04/10/2007 | 31000 | 1 | |
| The chrome plate on the drivers door handle on my 2004 hyundai santa fe has cracked and split. everytime i open the door to leave the car the handle slices my hand. it's as sharp as a razor blade. i have put tape around it but this is just a temporary fix. my warranty has run out so i don't know what options i may have. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/06/2008 | 40600 | 1 | |
| One month ago,with 40,600 miles on my hyundai santa fe the right front spring broke and shredded my tire which the hyundai dealer replaced under warranty. three weeks later the left front spring broke and shredded that tire also. if i had been on the express way, i probably wouldn't be here to tell about it. in the past fifty years i have owned 15 cars and never had a front spring break down much less two in three weeks. even though the hyundai dealer,patrick of schaumburg, replaced these springs under warranty, i still incurred a $200.00 car rental bill. hyundai doesn't seem to know what the cause is of these spring failures at only 40,600 miles. any help as to the cause of this problem would be greatly appreciated. *tr | |||