Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
TSB-08-ST-00311/01/200810027907Hyundai: power steering gear box yoke kit installation procedure. if vehicle exhibits a slight rattle noise originating from the steering gear box when turning right on uneven road surfaces, replace the support yoke and yoke spring with th02/18/2009
STEERING - GEAR BOX - SHAFT SECTOR
TSB-08-ST-00311/01/200810027907Hyundai: power steering gear box yoke kit installation procedure. if vehicle exhibits a slight rattle noise originating from the steering gear box when turning right on uneven road surfaces, replace the support yoke and yoke spring with th02/18/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
06/24/200942416
 Tl* the contact owns a 2006 hyundai santa fe. the contact stated that the vehicle was exhibiting a winding sound when turning in any direction. the vehicle was taken to the dealer where both the power steering pump and the rack and pinion were replaced. the contact had to take the vehicle back three times after the repair due to the recurrence of the failure. the dealer replaced the power steering oil pump and the power steering pump was replaced a second time. in addition, the reservoir for the power steering was replaced and the steering gear was replaced. the contact stated that two years later, the failure recurred. the failure mileage was 42,416 and the current mileage was 92,697.
06/24/200942416
 Tl- the contact owns a 2006 hyundai santa fe. the contact stated that the vehicle was exhibiting a winding sound when turning in any direction. the vehicle was taken to the dealer where both the power steering pump and the rack and pinion were replaced. the contact had to take the vehicle back three times after the repair due to the recurrence of the failure. the dealer replaced the power steering oil pump and the power steering pump was replaced a second time. in addition, the reservoir for the power steering was replaced and the steering gear was replaced. the contact stated that two years later, the failure recurred. the failure mileage was 42,416 and the current mileage was 92,697. kmj
06/24/200942416
 Tl- the contact owns a 2006 hyundai santa fe. the contact stated the vehicle was making a winding sound when you made a turn in any direction. the vehicle was taken to the dealer and the power steering pump and rack and pinion were replaced. the contact had to take the vehicle back three times after the repair. the dealer replaced the power steering oil pump and the power steering pump was replaced again, the resevoir for the power steering was replaced and steering gear wasreplaced. the contact stated that two years later the same failure had occurred again. the contact stated the first repair was done under warranty, but the manufacturer stated that it is not covered at this time. the failure mileage was 42,416 and the current mileage was 92,697.rl
07/25/201152312
 I was traveling on i-295 and approximately half mile from the exit i needed, my battery light, brake light came on. when i neared the off ramp and slowed down to 60 mph, i started to turn the steering wheel and it was unresponsive and i had lost power steering. i was able to slow down adequately, and with both hands continually fighting with the steering, i managed to get the vehicle to an area safely where i could contact my mechanic and have it towed to their premises. upon his inspection the following day, he called me to let me know that the front engine mounting bolts had broken off in front of the block, and the holes are damaged. i did contact hyundai, and they seemed very unconcerned by the incident. i wouldn't have thought that bolts breaking at only 52,000 miles without reason would be an issue that they would like to pursue. even though i had purchased the car used, at the time of the purchase there was nothing in the carfax report to indicate that there were any problems, and of course, the car warranty under hyundai expired in april. i am not sure if this is a one off incident, or a possible pattern. thank you for looking into this matter.