Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 0650011 | 11/01/2006 | 10020709 | Insertion of washer between front hub and driveshaft. *kb | 12/28/2006 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 0760004 | 06/01/2007 | 10022202 | Tailgate garnish contacts the tailgate. procedures to repair if contact has occured. *kb | 07/23/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/20/2010 | 34000 | ||
| Tl- the contact owns a 2007 hyundai santa fe with a webasto hillandia sunroof model number 6380122. the contact has been in contact with the manufacturer, but has not been able to have the repair done, because they are being told the parts are on back order from the manufacturer. the part that the contact is waiting on is a clip that is used to reinforce the sunroof to the roof. the sunroof cannot be used without the clip. rl | |||
| 04/08/2010 | 1 | 08/01/2007 | |
| Letter regarding the electrical problems he has experienced with his 2007 hyundai santa fe. *tgw the consumer stated whenever he parked near electrical towers, the locks on the door would malfunction, the cruise control light would not go out, the windows would not go up, the gear box would not display which gear the vehicle was in. the climate control never functioned according to the manual. the cruise control sometime exceeded the set speed over or down long inclines. the driver's seat which was electronic sat up too high. the roof rack cross bar was too far, which allowed air to pull off the loads. the tire jack was not sufficient for the vehicle*jb | |||
| 07/05/2007 | 20 | 3 | 04/30/2007 |
| I have a hyundai santa fe. i have had three major issues with the car and one small cosmetic issure. the major issues have been with the structure of the car, the wheel axel, the alignment, and the engine block. all of these items have either been loose, broken, or defective. yes, they keep fixing the car, but it's a new car. if i wanted a car that needed to be repaired weekly i would have kept or purchased an used car. i fear for my safety and the safety of my family riding in this car. we have been lucky so far that i have been able to catch these defects before we've gotten into a major accident. *tr | |||
| STRUCTURE - BODY | |||
| 09/06/2012 | 84500 | ||
| The nut that holds one of the rear lift gate struts to the body of the car came loose and we believe dropped down behind the body liner and possibly one of the rear air bags. anyway, this allowed the rear lift gate to drop as it was only now being held up by one strut. the hyundai dealership told us it would require removing the body liner and air bag to get into where the nut may have dropped to in order to secure it and re-attach it to the body of car, at a cost of $600. since our car was out of warranty hyundai did not feel they should pay for it, we content that this was a structural defect and has nothing to do with mileage, wear or tear on the vehicle, which by the way is in excellent condition. the dealership claims they never saw the vehicle and they never wrote any service report on it. we took the car to a local repair shop first but they said there was no way they could get into the area and did not want to try working around the air bag. hyundai has established a case # 4999075, and after our initial e-mails, we called them and they were to get back to us with further update, but we have not heard another word from them and our first contact with them was almost four months ago. we just today sent another e-mail to their customer connect center to see if we can't get some resolution from them, at no cost to us as consumers. the dealership said they had never seen this happen before and it is a dangerous safety hazard, the lift gate will not stay up with only one strut and we must use a piece of lumber to hold the lift gate up so we can use the rear storage area. all it would take is for that piece of wood to fall out and down would come the gate with some force, but there is no other feasible way to repair the structure without a sizeable expense on our part which we do not feel is justified. | |||
| 09/16/2012 | 72300 | 1 | |
| Driver's sun visor attachment to roof of car broke without being touched. sun visor fell down in driver's vision, hanging by two wires. *tr | |||
| 09/16/2012 | 72300 | ||
| Driver's sun visor attachment to roof of car broke without being touched. sun visor fell down in driver's vision, hanging by two wires. | |||
| 05/28/2012 | 50000 | ||
| Tl-the contact owns a 2007 hyundai santa fe. the contact stated while driving 35 mph the sunvisor on the driver side broke and was obstructing his view. the vehicle was not taken to the dealer. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 50,000. mw | |||
| 02/20/2009 | 22400 | 1 | |
| Front glass has a cracked line in it from the right front pillar. no indication of anything hitting glass. no pits. it is on glass about halfway up went like a uturn 6-12 inches from pillar. no repairs done. suv purchased 2007. no issue till now. *tr | |||