Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
88-SS-00709/01/200810026549Hyundai: change of lower arm ball joint assembly. the cover type has changed from a separate component to an integrated type. *pe11/07/2008
SUSPENSION - FRONT - HUB
0101190110020988Insertion of washer between front hub and drive shaft. *kb02/20/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/01/2008220001
 I am the sole owner of a 2007 hyundai santa fe, which was bought from a hyundai dealer. for about a year, the car drove great and was quiet. the vehicle was never in a crash or driven roughly. the vehicle is only driven to and from work on government maintained roads. i have noticed a thumping and rattling sound from the front suspension when driving over small bumps. i have taken it to the dealer 7+ times for the suspension problems. front sway bar, shocks, and misc parts have been replaced with no change in smoothness when driving. hyundai hears the problem, but does not know what is wrong with the vehicle. they just continue to change misc parts until the warranty runs out. please have hyundai conduct a recall to force them to fix the problem for good. i have read numerous complaints online for the same problem. this is a safety concern because the front suspension sounds like it is falling a part when going over small cracks in the road. if hyundai is not forced to identify the problem, how do we know our vehicle is safe. *tr
07/01/200822000
 I am the sole owner of a 2007 hyundai santa fe, which was bought from a hyundai dealer. for about a year, the car drove great and was quiet. the vehicle was never in a crash or driven roughly. the vehicle is only driven to and from work on government maintained roads. i have noticed a thumping and rattling sound from the front suspension when driving over small bumps. i have taken it to the dealer 7+ times for the suspension problems. front sway bar, shocks, and misc parts have been replaced with no change in smoothness when driving. hyundai hears the problem, but does not know what is wrong with the vehicle. they just continue to change misc parts until the warranty runs out. please have hyundai conduct a recall to force them to fix the problem for good. i have read numerious complaints online for the same problem. this is a safey concern because the front suspension sounds like it is falling a part when going over small cracks in the road. if hyundai is not forced to identify the problem, how do we know our vehicle is safe.
06/03/2011485001
 I noticed the vehicle made a clinking sound when going over bumps; the dealer claimed it was a cd in the side pocket of the car. second visit they claimed to inspect suspension and find nothing wrong. third visit they reinspected suspension and replaced one piece of driver side suspension, fourth visit they inspected and replaced another piece of driver side suspension, fifth visit they realigned and did a wheel balance (which should have happened with repairs 3 and 4). sixth visit they claimed they could not hear the clunk anymore, i am going into the seventh visit with the car still clunking and now the electronic stability control light turns on and off intermittently in everyday traffic under dry conditions at 20 mph. each visit they tell me they will repair any damages that may be caused by a failure of a part - yeah right! in a poor economy they would rather i smash my car than have it for years (i only have 58000 miles on a 2007 vehicle). *tr
06/03/201148500
 I noticed the vehicle made a clinking sound when going over bumps; the dealer claimed it was a cd in the side pocket of the car. second visit they claimed to inspect suspension and find nothing wrong. third visit they reinspected suspension and replaced one piece of driver side suspension, fourth visit they inspected and replaced another piece of driver side suspension, fifth visit they realigned and did a wheel balance (which should have happened with repairs 3 and 4). sixth visit they claimed they could not hear the clunk anymore, i am going into the seventh visit with the car still clunking and now the electronic stability control light turns on and off intermittently in everyday traffic under dry conditions at 20 mph. each visit they tell me they will repair any damages that may be caused by a failure of a part - yeah right! in a poor economy they would rather i smash my car than have it for years (i only have 58000 miles on a 2007 vehicle)
11/15/20111
 Second set of tires cupping. first set replaced at 23000 miles. current tires bad at 58000 miles. have no reason for this. tire rotation done every 5000 miles. tires not over-inflated. not alignment issue, although alignment was done and bolts replaced at 23000 miles. sounds like a hyundai suspension problem. *tr
09/01/201179000
 Rattling underneath front on uneven pavement. stablizer bar replaced at 79,000 miles. i don't believe this is normal wear and tear.
04/08/201026000
 Tl-the contact owns a 2007 hyundai santa fe. while driving 45 mph the tires bounce due to multiple devot within the tires. the tires are not the problem it could be the suspension. after taking the vehicle to the dealer who stated he should rotate or replace his tires to control the suspension? the dealer stated they have never heard of this failure and there is no problem with his vehicle. the manufacturer was not notified. the failure mileage was 26,000.-mw
06/10/201020000
 2007 hyundai santa fe - the tires are prematurely wearing out. every 15 months or so the tires must be replaced. good tires and rotated regularly. there is something wrong. there are too many other people with the same problem. the dealer has replaced sway/tie rods,aligned tires, still tires wear out. vehicle is still under warranty but the cost of the tires comes out of my pocket. something must be done to identify the cause of this.
08/10/2008340001
 Tires start cupping around 6,000 miles on new tires. *tr
03/20/20091
 I just had to have my rear brakes completely done at a cost of 500 dollars. i heard no noise, and there was no indication that there was any problems with the brakes except the fact that the brake light was on. i drive 95% highway and consequently very rarely use my brakes. i also had to have a front end alignment done and now my rear alignment is out of whack. *tr
08/18/2008130001
 Major problems with our 2007 hyundai santa fe including gas tank door latch needing to be replaced, car shaking uncontrollably, which the dealer diagnosed as a coil issue. the last problem led to the car being towed to the dealer. they are replacing the transmission due a failure of the car to accelerate and then lurch into gear, creating a very dangerous situation. *tr
SUSPENSION - FRONT
03/28/200812000
 Please conduct an investigation into numerous complaints regarding premature tire wear, suspension and steering in 2007 santa fe. i think they are connected and affect each otherby poor design or manufacturing process. purchased as new vehicle in 12/2007. noticed wobble in steering wheel a different speeds, conditions at 3k miles. dealer found nothing wrong. noticed rattle and klunking noise in left front when driving on uneven pavement at 12k miles. no dealer or mechanic could diagnose anything wrong. replaced all 4 tires at 26k because front right tire worn to belt on inside. all wheels aligned at same time. still had wobble, vibration at different speeds, accelerating, coasting, etc. numerous balancing and rotations. mechanic could not find anything wrong. at 31k, replaced sway bars and links, had wheels bearings serviced. still wobbling, rattle in front end and uneven steering. at 32k, had wheel bearings repacked, another front end alignment, and all wheels,tires recalibrated to hyundai specifications. vehicle drove perfectly...for 3 days. all rattles, noises, wobbles, uneven steering problems returned. going back to dealer 3rd time in 1 month. rattle and wobble gets worse everyday. don't feel safe driving this vehicle. i drive 15 miles to and from work on small expressway in austin, tx. no off roading, no pulling any trailers. only hail damage to exterior. no front end collisions, engine problems or suspension damage before these problems were noticed. (small collision at 30,500k. i was at stop, driver in back rear-ended me at 5mph. my front end tapped car in front of me. dealer body shop replaced front bumper shock absorbers. no damage to frame or suspension. is this a subframe problem, axle assembly issue or what? lots of comments/complaints on internet regarding problems like this. again, i do not feel safe driving this car any further than to and from work. cannot afford to trade in, buy different vehicle. .