Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - CRUISE CONTROL | ||||||
| PE09003 | HYUNDAI MOTOR COMPANY | 01/14/2009 | 04/24/2009 | STOP LAMP SWITCH FAILURE | 09V122000 | |
| By letter dated april 15, 2009, hyundai notified the agency that it will conduct a safety recall (nhtsa recall number 09v122) to replace the stop lamp switches on many of its model year 2005-2008 vehicles.see recall 09v122 for a complete list. the agency opened its investigation based on five complaints of stop lamp failure across several 2007 hyundai models. the agency also received early warning (ewr) reports on this issue.most of those failures were traced to the improper operation of the stop lamp switch that controls stop lamp illumination.a malfunctioning stop lamp switch can cause the vehicle's brake lights not to light during braking, or alternatively, it can cause the brake lights to stay lit even when a driver takes the foot off the brake pedal. failure of the stop lamps to illuminate properly creates the hazard of rear end collisions when drivers following the subject vehicle do not recognize that the vehicle is slowing or stopping. hyundai reported one crash incident (a frontal impact), without injury, that was alleged to have been caused by this defect.the agency reviewed the incident and cannot conclude that it is related to this defect. there are other potential problems related to failure of the stop lamp switch: failure of the cruise control to disengage, interference with proper functioning of antilock brakes and electronic stability control, and inability to move the gear shift lever out of park position.based on the above safety recall, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 11/30/2012 | 28500 | 1 | |
| While driving at 35 mph, accelerator suddenly did no longer respond and check engine and esc warning lit up and speed decreased. i was able to coast at 5-10 mph to the nearest dealer 8 miles away. they immediately diagnosed it to the tps unit (throttle position sensor), which was replaced under an extended warranty. however this is the second incident with this car. the first time happened in october 2007 just a week after we bought the car. we had to coast down a mountain from 8000 feet. at that time the tps unit was also replaced but under the original warranty. it is scary if/when it happens while passing a vehicle on the freeway or even in dense city traffic. i will alert hyundai to this problem myself. *tr | |||
| 11/30/2012 | 28500 | ||
| While driving at 35 mph, accelerator suddenly did no longer respond and check engine and esc warning lit up and speed decreased. i was able to coast at 5-10 mph to the nearest dealer 8 miles away. they immediately diagnosed it to the tps unit (throttle position sensor), which was replaced under an extended warranty. however this is the second incident with this car. the first time happened in october 2007 just a week after we bought the car. we had to coast down a mountain from 8000 feet. at that time the tps unit was also replaced but under the original warranty. it is scary if/when it happens while passing a vehicle on the freeway or even in dense city traffic. i will alert hyundai to this problem myself. | |||
| 03/30/2009 | 19443 | ||
| Tl* the contact owns a 2007 hyundai santa fe. the contact stated that when driving at any speed, the accelerator would lose power and the vehicle would decelerate independently. all of the warning lights on the dashboard were illuminated constantly. the vehicle was taken to the dealer who stated that the cause of failure was the tps sensor. the tps sensor was repaired however, the failure recurred several times. the manufacturer was not notified of the failure. the failure mileage was 19,443 and the current mileage was 60,278. | |||
| 03/30/2009 | 19443 | ||
| Tl- the contact owns a 2007 hyundai santa fe. the contact stated that when driving at any speed, the accelerator would lose power and the vehicle would decelerate independently. all of the warning lights on the dashboard were illuminated constantly. the vehicle was taken to the dealer who stated that the cause of failure was the tps sensor. the tps sensor was repaired however, the failure recurred several times. the manufacturer was not notified of the failure. the failure mileage was 19,443 and the current mileage was 60,278. kmj | |||
| 03/30/2009 | 19443 | ||
| Tl- the contact owns a 2007 hyundai santa fe. the contact stated that while driving at any speed the vehicle accelerator loses power and decreased the speed. all the warning lights on the dash board were illuminated at all the time. the vehicle was taken to the dealer who stated that the caused of failure was the tps sensor and was repaired at the contact cost. after the repaired the failure of the vehicle reoccured several times more. the manufacturer was not notified of the failure. the failure mileage was 19,443 and the current mileage was 60,278. lg | |||
| 08/15/2012 | 56000 | 1 | |
| Faulty brake switch a/b. obd codes p0571 & p0504 recorded. symptoms: brake lights would not light with brake pedal depressed. cruise control would turn on but not allow a speed to be set. also esc off light remained on dash solid. seems to be exact symptoms associated with nhtsa campaign id number 09v122000. we never received any notice of that recall from hyundai. when i brought it to the attention of my local hyundai dealership, i was told that recall did not apply to my vehicle. when i contacted hyundai support i was told the same thing. i see numerous other hyundai owners who have had this problem were also told the recall did not apply to their vehicle (via internet reports). i believe the recall should have applied to my vehicle. i have replaced the part myself and the repair seems to have corrected all the symptoms. the removed part is a genuine part of hyundai/kia. it is p/n 92810-3k000. below the p/n is >pa66-gf30< and infac. there is a red and a green stripe painted across this face of the part. on another face of the part is stamped 6d07. *tr | |||
| 08/15/2012 | 56000 | ||
| Faulty brake switch a/b. obd codes p0571 & p0504 recorded. symptoms: brake lights would not light with brake pedal depressed. cruise control would turn on but not allow a speed to be set. also esc off light remained on dash solid. seems to be exact symptoms assoiciated with nhtsa capmpaign id number 09v122000. we never recieved any notice of that recall from hyundai. when i brought it to the attention of my local hyundai dealership, i was told that recall did not apply to my vehicle. when i contacted hyundai support i was told the same thing. i see numerous other hyundai owners who have had this problem were also told the recall did not apply to their vehicle (via internet reports). i believe the recall should have applied to my vehicle. i have replaced the part myself and the repair seems to have corrected all the symptoms. the removed part is a genuine part of hyundai/kia. it is p/n 92810-3k000. below the p/n is >pa66-gf30< and infac. there is a red and a green stripe painted across this face of the part. on another face of the part is stamped 6d07. | |||
| 07/31/2012 | 69000 | ||
| Tl* the contact owns a 2007 hyundai santa fe. the contact stated that while driving 3 mph the vehicle accelerated independently and crashed into a building. the vehicle was taken to a dealer for repair however they would not repair the vehicle until the manufacturer sent someone to inspect the vehicle. the vehicle was taken to an independent mechanic to get repaired. a complaint was filed with the manufacturer. the failure and current mileage was 69,000. | |||
| 07/31/2012 | 69000 | ||
| Tl- the contact owns a 2007 hyundai santa fe. the contact stated that while driving 3 mph the vehicle accelerated independently and crashed into a building. the vehicle was taken to a dealer for repair however they would not repair the vehicle until the manufacturer sent someone to inspect the vehicle. the vehicle was taken to an independent mechanic to get repaired. a complaint was filed with the manufacturer. the failure and current mileage was 69,000. pmb | |||
| 07/31/2012 | 69000 | ||
| Tl- the contact owns a 2007 hyundai santa fe. the contact stated while driving 3 mph the vehicle accelerated independently and crashed into a building. the vehicle was taken to a dealer for repair however they would not repair the vehicle until the manufacturer sent someone to inspect the vehicle. the vehicle was taken to an independent mechanic to get repaired. a complaint was filed with the manufacturer. the failure and current mileages were 69,000. dt | |||
| 05/10/2012 | 109314 | ||
| Brake light switch malfunction caused vehicle transmission shifter to be stuck in drive or reverse. vehicle transmission shifter could not be shifted into park. malfunction also caused electronic stability control to shut off and cruise control did not deactivate when the brake pedal was depressed. brake light switch was replaced in 2010 due to malfunction with this new brake light switch, which also malfunctioned. hyundai claimed vehicle was not part of recall id# 78947 for service brakes, hydraulic:switches:brake light. however, again, brake light switch was replaced in 2010 with another malfunctioning brake light switch. | |||
| 06/05/2012 | 106851 | ||
| I was going to park in my parking spot and the car just excellerated and jumped a granite curb and struck a 4 in pole in the ground. the car kept hitting the pole almost driving up it. the car wouldn't stop even after i pressed on the brake, finally i couldn't stop it until i placed both feet on the brake pedal and pressed as hard as i could. it was frightening, when i called the garage they wanted me to drive it up to the shop, i couldn't i was afraid it would accellerate. i explained what happened to the dealership collision guy and he said he had never hear of such a thing. i told him i had looked on the website and found quite a few reports. they said they would look at the vehicle. right. | |||
| 12/26/2011 | 40090 | ||
| At approximately 5:45 last night, while changing lanes and accelerating from 35 to 40 mph, my santa fe suddenly floored its own accelerator pedal and would not release. tried to 'fight it' with the brake pedal but nothing would release the accelerator, including pumping it slightly. the way we got the car to stop was by putting on the parking brake, pushing the brake pedal to the floor and trying to downshift the car in drive (because it would not let us put the car into neutral). when it got slow enough (15 mph or so), we cut the engine and the car screeched to a halt, burning rubber smelling surrounding us. only then could we put the car into 'park'. once we restarted the car it did not do the acceleration again. our dealer is pretending this is not an issue, though a very quick google search shows that this very much is a known issue that they are ignoring. it is my belief that they are waiting for deaths to happen before acting on this issue and fixing it. this is a major safety issue that needs addressing immediately. | |||
| 03/07/2011 | 45000 | ||
| Tl* the contact owns a 2007 hyundai santa fe. the contact stated while driving 35 mph, the accelerator pedal became stuck as the vehicle accelerated at a high rate of speed. the contact pumped on the accelerator pedal until it released and the vehicle resumed normal operation. the vehicle was previously taken to the dealer for diagnostic testing but the dealer was unable to diagnose the failure. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 45,000. | |||
| 03/07/2011 | 45000 | ||
| Tl-the contact owns a 2007 hyundai santa fe. the contact stated while driving 35 mph the accelerator pedal was stuck as the vehicle continued at a high speed. the contact pumped the acclerator pedal to release it to drive at a normal speed. the vehicle was taken to the dealer previously and a diagnostic was completed but they could not find any problems. the vehicle will be taken back to the dealer for a re-inspection. the manufacturer was not contacted. the failure mileage was 45,000...mw | |||
| 12/26/2010 | 23800 | ||
| We were traveling north on route 27 near oxford, ohio in our 2007 hyundai santa fe. while passing a slow moving truck, i realized that the car was accelerating on its own and we went from 40 mph to over 90 mph in seconds. (the car | |||
| 05/16/2010 | 52000 | ||
| Tl* the contact owns a 2007 hyundai santa fe. the contact stated while in the reverse position, the vehicle abnormally accelerated without warrant. the vehicle crashed rear end into a loading dock and sustained substantial rear body damage. the police arrived and filed a police report accordingly. the vehicle was towed to a local repair shop where the contact was awaiting a diagnosis of the failure. neither the dealer nor the manufacturer was contacted. the failure and current mileages were 52,000. | |||
| 05/01/2009 | 29147 | 1 | |
| Driving on the garden state pkwy in nj, the car accelerated to 80mph and would not slow down or stop. despite both feet on brake, the car would not slow down. the incident lasted for 5-10 minutes and disengaged by itself. serviced for above by dealer on 5/2/09-remained until 5/6/10 and it was reported there was no mechanical issue-it must have been the floor mat. customer service was involved, going up to regional rep, who reiterated there was nothing mechanically wrong with the car-it was driver error. they also suggested it may have been an accidental cruise control engagement by driver, but had no explanation for why it did not disengage when brake was applied. they maintained it was driver error, probably the floor mat. the incident seems similar to the recent toyota problem. *tr | |||
| 12/01/2009 | 16000 | 1 | |
| 2007 hyundai santa fe, we had a problem with the car accelerate when the brakes are applied. we took it to boucher for repair. they said nothing was wrong but they replaced the computer box. the car still has problems in cold weather. this also lead to brake pad failure. *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/07/2011 | 45000 | ||
| Tl* the contact owns a 2007 hyundai santa fe. the contact stated while driving 35 mph, the accelerator pedal became stuck as the vehicle accelerated at a high rate of speed. the contact pumped on the accelerator pedal until it released and the vehicle resumed normal operation. the vehicle was previously taken to the dealer for diagnostic testing but the dealer was unable to diagnose the failure. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 45,000. | |||
| 04/29/2008 | 2651 | 1 | |
| There is a problem with the accelerator on the hyundai santa fe 2007 version. after the second repair attempt the dealer called the regional person and they offered a third solution because that person had seen this problem before. the third solution did not work as well. the problem is that without notice you simply have no acceleration. engine runs and there seems to be power but there's no acceleration. it's happened to my wife 3 times pulling out in front of traffic. they have replaced: a pedal sensor and entire gas pedal assembly, repaired a connection to the aps sensor, and as directed by the regional person they replaced the throttle body assembly and today, 4/29, the car would not accelerate at a stop light and then violently lunged forward. *tr | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 04/05/2008 | 17500 | 1 | 02/13/2007 |
| Was driving 2007 hyundai sante fe at 90km per hour on highway. went to accelerate to 110km per hour and immediately felt accelerator move away from my foot where it remained pinned against the floor. noticed that cruise control light had come on the instrument panel but i did not engage the cruise control. i turned the cruise control button off and tapped brakes. vehicle did not slow down and accelerator remained pressed to mat. applied full force to brakes and managed to slow down to put vehicle in park. vehicle began revving very high so i put vehicle back into drive and it began moving on it's own since accelerator was still fully depressed. i depressed on the brakes again, put vehicle into park and turned vehicle off, waited 30 seconds and restarted engine. accelerator has worked normally since and vehicle will be taken to dealership. there were no loads on the vehicle other than lights being on and the temperature conditions were cool with average humidity for the area. overall, a very frightening experience. *tr | |||
| 08/12/2007 | 6300 | 4 | 01/10/2007 |
| Cruise control failed to disengage when brakes applied. *tr | |||