Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 01/17/2013 | 76000 | ||
| The fuel guage including range and mileage features are erratic and create a false reading on the odometer dash readings. this is very dangerous as i can not tell what the true amount of fuel is left in the suv. this is a known problem which hyundai corp. has known about and refuses to announce a recall. | |||
| 02/05/2013 | 62000 | ||
| At about 62,000 miles the fuel guage started to act eratically. itwould be inconsistant with the actual amount of fuel that was in the tank. finally, it reads empty all of the time and the check engine light stays illuminated. i was quoted upwards of $800 from fucillo hyundai of syracuse ny. now i have to rely on the trip odometer to calculate the amount of fuel i have. this isn't so much fun with 3 children on board. | |||
| 01/07/2013 | 84012 | ||
| I purchased this vehicle in january of 2009. since the beginning of january 2013, the fuel guage is working off and on. when i fill my tank, the fuel guage stops working for days. everytime the guage is not working the engine check light comes on. i have to rely on mileage to determine fuel usage. | |||
| 02/03/2013 | 102000 | ||
| Fuel gauge does not work. check engine light came on when the fuel gauge stopped working. driving on an interstate traveling 65 mph, my sante fe stopped accelerating and shut down almost causing a multicar accident | |||
| 01/07/2013 | 84012 | ||
| I purchased this vehicle in january of 2009. since the beginning of january 2013, the fuel guage is working off and on. when i fill my tank, the fuel guage stops working for days. everytime the guage is not working the engine check light comes on. i have to rely on mileage to determine fuel usage. | |||
| 02/03/2013 | 102000 | ||
| Fuel gauge does not work. check engine light came on when the fuel gauge stopped working. driving on an interstate traveling 65 mph, my sante fe stopped accelerating and shut down almost causing a multicar accident | |||
| 01/07/2013 | 84012 | ||
| I purchased this vehicle in january of 2009. since the beginning of january 2013, the fuel guage is working off and on. when i fill my tank, the fuel guage stops working for days. everytime the guage is not working the engine check light comes on. i have to rely on mileage to determine fuel usage. | |||
| 02/03/2013 | 102000 | ||
| Fuel gauge does not work. check engine light came on when the fuel gauge stopped working. driving on an interstate traveling 65 mph, my sante fe stopped accelerating and shut down almost causing a multicar accident | |||
| 01/28/2013 | 1 | ||
| The fuel gauge on our '08 hyundai sante fe has recently become erratic. it fluctuates widely (25-50%) over the course of a few minutes with the check engine and low fuel indicators also periodically lighting. it has become so unreliable that we are now relying on the odometer readings to estimate fuel levels. searching the internet, this appears to be a very common problem with this vehicle and relates to weak pins in the originally installed fuel senders. there are several reports that the apparent problem is fixed in the replacement part (visibly larger pins) which makes me question why the company would not be responsible for replacing a clearly defective part. our vehicle has approximately 70,000 miles on it. *tr | |||
| 01/28/2013 | |||
| The fuel guage on our '08 hyundai sante fe has recently become erratic. it fluctuates widely (25-50%) over the course of a few minutes with the check engine and low fuel indicators also periodically lighting. it has become so unreliable that we are now relying on the odometer readings to estimate fuel levels. searching the internet, this appears to be a very common problem with this vehicle and relates to weak pins in the originally installed fuel senders. there are several reports that the apparent problem is fixed in the replacement part (visibly larger pins) which makes me question why the company would not be responsible for replacing a clearly defective part. our vehicle has approximately 70,000 miles on it. | |||
| 01/23/2013 | 67000 | 1 | |
| I turned on the car and noticed that the gas gauge was showing empty and the engine light was on - i had just filled the tank up that morning so i knew i had plenty of gas. the range indicator was just dashes -not numeric as it should be. the gauge then would rise up and the range would change and then it would go down and the range would change - this continually happened. i went to my mechanic and he said to zero out the error and keep an eye on it. the next morning the same thing. now we are being told that the fuel level sensor is not working and it will cost between 600-700 to fix this! i too have read on many websites that this is an issue that occurs between the 60k - 70k mileage range and the parts guy at healey hyundai in beacon, ny told me - oh yeah we are getting tons of these complaints, that is why we stock this item! if hyundai is aware of this issue, why aren't they recalling these vehicles? are they waiting for someone to not be aware of their actual gas gauge and have their car stall out at 55 miles an hour?? come on hyundai - we are loyal brand buyers and this is our 4th hyundai (second santa fe) don't become like the rest of the car companies and not give a [xxx] - fix your problems and your consumers will stand by you! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 01/23/2013 | 67000 | ||
| I turned on the car and noticed that the gas gauge was showing empty and the engine light was on - i had just filled the tank up that morning so i knew i had plenty of gas. the range indicator was just dashes -not numeric as it should be. the gauge then would rise up and the range would change and then it would go down and the range would change - this continually happened. i went to my mechanic and he said to zero out the error and keep an eye on it. the next morning the same thing. now we are being told that the fuel level sensor is not working and it will cost between 600-700 to fix this! i too have read on many websites that this is an issue that occurs between the 60k - 70k mileage range and the parts guy at healey hyundai in beacon, ny told me - oh yeah we are getting tons of these complaints, that is why we stock this item! if hyundai is aware of this issue, why aren't they recalling these vehicles? are they waiting for someone to not be aware of their actual gas guage and have their car stall out at 55 miles an hour?? come on hyundai - we are loyal brand buyers and this is our 4th hyundai (second santa fe) don't become like the rest of the car companies and not give a damn - fix your problems and your consumers will stand by you! | |||
| 01/14/2013 | 70000 | 1 | |
| We recently noticed that the gas gauge is not working properly. sometimes it reads empty after we just filled the tank. in addition the check engine light comes on from time to time. when we brought it to the dealer, we were told that the fuel sending unit needed to be replaced and it would cost $580. from what i understand, numerous 2008 (as well as other years) hyundai sante fe owners have reported this problem. it seems to occur as soon as the warranty ends (60,000 miles). i believe hyundai knows that the fuel sending unit in these cars are in fact inferior and will fail after 60,000 miles. *tr | |||
| 01/14/2013 | 70000 | ||
| We recently noticed that the gas gauge is not working properly. sometimes it reads empty after we just filled the tank. in addition the check engine light comes on from time to time. when we brought it to the dealer, we were told that the fuel sending unit needed to be replaced and it would cost $580. from what i understand, numerous 2008 (as well as other years) hyundai sante fe owners have reported this problem. it seems to occur as soon as the warranty ends (60,000 miles). i believe hyundai knows that the fuel sending unit in these cars are in fact inferior and will fail after 60,000 miles. | |||
| 11/21/2012 | 65000 | 1 | |
| The fuel gauge started fluctuation from 1/4 tank to empty then back up again. the engine light came on and after some time, automatically turned off only to turn back on intermittently. after having the check engine light problem investigated, i was told there was a fuel sensor problem and it would be several hundred dollars to repair. *tr | |||
| 11/21/2012 | 65000 | ||
| The fuel gauge started fluctuation from 1/4 tank to empty then back up again. the engine light came on and after some time, automatically turned off only to turn back on intermittently. after having the check engine light problem investigated, i was told there was a fuel sensor problem and it would be several hundred dollars to repair. | |||
| 08/30/2012 | 62000 | ||
| Tl* the contact owns a 2008 hyundai santa fe. the contact stated the fuel gauge failed whenever the fuel vehicle was being filled with fuel the gauge does not show the full it only shows empty. the vehicle was taken to the dealer who stated they had to replace two different parts on the computer that operate the fuel gauge. the dealer stated the repair cost was $800. the vehicle was not repaired. the vin was not available. the manufacturer was not notified. the failure mileage was 62,000. | |||
| 11/21/2012 | 65000 | ||
| The fuel gauge started fluctuation from 1/4 tank to empty then back up again. the engine light came on and after some time, automatically turned off only to turn back on intermittently. after having the check engine light problem investigated, i was told there was a fuel sensor problem and it would be several hundred dollars to repair. | |||
| 08/30/2012 | 62000 | ||
| Tl- the contact owns a 2008 hyundai santa fe. the contact stated the fuel gauge failed whenever the fuel vehicle was being filled with fuel the gauge does not show the full it only shows empty. the vehicle was taken to the dealer who stated they had to replace two different parts on the computer that operate the fuel gauge. the dealer stated the repair cost was $800. the vehicle was not repaired. the vin was not available. the manufacturer was not notified. the failure mileage was 62,000. rvk | |||
| 11/21/2012 | 65000 | ||
| The fuel gauge started fluctuation from 1/4 tank to empty then back up again. the engine light came on and after some time, automatically turned off only to turn back on intermittently. after having the check engine light problem investigated, i was told there was a fuel sensor problem and it would be several hundred dollars to repair. | |||
| 08/30/2012 | 62000 | ||
| Tl- the contact owns a 2008 hyundai santa fe. the contact stated the fuel gauge failed whenever the fuel vehicle was being filled with fuel the gauge does not show the full it only shows empty. the vehicle was taken to the dealer who stated they had to replace two different parts on the computer that operate the fuel gauge. the dealer stated the repair cost was $800. the vehicle was not repaired. the vin was not available. the manufacturer was not notified. the failure mileage was 62,000. rvk | |||
| 08/30/2012 | 62000 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated the fuel gauge has failed. whenever the vehicle was being filled with fuel the gauge does not show the full it only shows empty. the vehicle was taken to the dealer who stated they have to replace two different parts on the computer that operate the fuel gauge. the dealer stated it would cost the contact $800 for the repairs. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 62,000. mw | |||
| 10/15/2012 | 77000 | 1 | |
| The gas gauge start acting funny and did does not show the correct reading, after diagnosing the problem, we found out that this is caused by a part called fuel level sensor a ckt intermittent. this is a well known issue for santa fe owners and there are multiple companies online involving the second generation of this hyundai 2007 and 2008. this issue will cost $600 to $700 to repair , which hyundai show take full responsibility for identifying and correcting this issue. this is a safety issue due to the wrong gas reading, the vehicle may stop suddenly if there was no fuel and the gauge is reading wrong. *tr | |||
| 10/15/2012 | 77000 | ||
| The gas gauge start acting funny and did does not show the correct reading, after diagnosing the problem, we found out that this is caused by a part called fuel level sensor a ckt intermittent. this is a well known issue for santa fe owners and there are multiple companies online involving the second generation of this hyundai 2007 and 2008. this issue will cost $600 to $700 to repair , which hyundai show take full responsibility for identifying and correcting this issue. this is a safety issue due to the wrong gas reading, the vehicle may stop suddenly if there was no fuel and the gauge is reading wrong. | |||
| 08/15/2012 | 73120 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated that the check engine warning light was illuminated as soon as the vehicle was started. the vehicle was taken to the dealer where they advised that fuel level sensor failed and needed to be replaced. the vehicle was repaired for the fuel level sensor. the manufacturer was contacted and offered no assistance. the failure mileage was unknown. the current mileage was approximately 73,120. kmj | |||
| 10/15/2012 | 77000 | ||
| The gas gauge start acting funny and did does not show the correct reading, after diagnosing the problem, we found out that this is caused by a part called fuel level sensor a ckt intermittent. this is a well known issue for santa fe owners and there are multiple companies online involving the second generation of this hyundai 2007 and 2008. this issue will cost $600 to $700 to repair , which hyundai show take full responsibility for identifying and correcting this issue. this is a safety issue due to the wrong gas reading, the vehicle may stop suddenly if there was no fuel and the gauge is reading wrong. | |||
| 08/15/2012 | 73120 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated that the check engine warning light was illuminated as soon as the vehicle was started. the vehicle was taken to the dealer where they advised that fuel level sensor failed and needed to be replaced. the vehicle was repaired for the fuel level sensor. the manufacturer was contacted and offered no assistance. the failure mileage was unknown. the current mileage was approximately 73,120. kmj | |||
| 08/15/2012 | 73120 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated that when he started his vehicle he noticed that the check engine light had illuminated. the vehicle was taken to the dealer and they advised him that fuel level sensor failed and needed to be replaced. the vehicle was repaired for the fuel level sensor. the manufacturer was contacted and they offered no assistance. the failure mileage was unknown. the current mileage was approximately 73,120. tb | |||
| 09/10/2012 | |||
| Tl* the contact owns a 2008 hyundai santa fe. the contact stated that the fuel gauge would fluctuate from one reading to another. the vehicle was taken to the dealer where it was determined that the fuel level sensor in the fuel tank had failed. the failure mileage was unknown, but the current mileage was 61,000. the vin was not available. | |||
| 09/10/2012 | |||
| Tl- the contact owns a 2008 hyundai santa fe. the contact stated that the fuel gauge would fluctuate from one reading to another. the vehicle was taken to the dealer where it was determined that the fuel level sensor in the fuel tank had failed. the failure mileage was unknown, but the current mileage was 61,000. the vin was not available. kmj | |||
| 09/10/2012 | |||
| Tl- the contact owns a 2008 hyundai santa fe. the contact stated that fuel gauge fluxuates up and down. the vehicle was taken to the dealer and it was determined the fuel level sensor in the fuel tank had failed. the failure mileage was unknown, but the current mileage was 61,000.rl | |||