Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/14/2012 | 35000 | ||
| The are three layers of floor covering on this vehicle. the first is the wall to wall carpet. the second is a floor mat, made of carpet material which is securely anchored to the floor of the vehicle. the third layer of floor covering is a thick rubber mat. the rubber mat rests atop the carpeted floor mat unanchored. it slides around on top of the carpeted floor mat and prevents a severe hazard because it occasionally lodges itself under the accelerator pedal, causing the pedal to jam. this danger can be extreme because when the gas pedal jams in an intermediate throttle setting, it lengthens the stopping distance and has been known to cause a traffic accident. | |||
| 02/14/2008 | 1000 | ||
| The gas mileage on my vechicle is 14 mpg city driving; total highway driving is 18mpg and combined 15- 16 mpg. i am a very conservative driver and have driven for 47 years. my mileage is so poor i contacted the hyundai corp. repeatedly on this. i've spoken on a few occasions with the ceo j. krafcik, and corresponded with him as well via email after getting no satisfaction/help from the regional person. the ceo's wife grew up in my area (lake oswego, or.) and that is why he called me personally. however, the bottom line was nothing has happened as a result of this call. he offered me the following: he offered to exchange my vehicle which had about 8,000 miles on it by the time he got in touch with me for a new 2009 sonata fwd and it was the old model as hyundai was coming out with a totally revamped 2010 sonata model. i bought my santa feawd because i wanted a suv with awd! if i wanted a sedan, i would have bought one! i begged him to give me another comparably equipped santa fe as they could find no reason mechanically why my mileage was so low and i always double check it manually in addition to the computer output. so, i refused to accept this offer and i spend a huge amount on gas and i live on a small fixed income and cannot afford to buy another santa fe! others i've questioned with the same vehicle and equipped comparably get 20 mpg or more city driving. reading hyundai has done nothing about so many issues brought up is abominable. someone needs to do something about this so lives aren't lost and people aren't paying at almost $4/gallon for all this gas i have to keep buying in my case. there is definitely something major wrong with my engine or something that prevents me from getting the mileage i should. as i said, i am a very conservative driver. please intervene with the manufacturer on all these matters.they truly don't care about consumers. | |||
| 09/02/2010 | 44313 | ||
| Tl* the contact owns a 2008 hyundai santa fe. the contact stated that the floors mats and holders were fracturing on both the driver and passenger sides. the vehicle was taken to the dealer who stated that it was due to normal wear and tear. the manufacturer was contacted who agreed with the dealer and offered no assistance. the vehicle was not repaired. the failure and current mileage was 44,313. | |||
| 09/02/2010 | 44313 | ||
| Tl - the contact owns a 2008 hyundai santa fe. the contact stated that the floors mats and holders are falling apart on both the driver and passenger side. the vehicle was taken to the dealer who stated that it was do to normal wear and tear. the manufacturer was contacted who agreed with the dealer. the vehicle was not repaired. the failure and current mileage was 44,313. pm | |||
| 02/01/2011 | 35000 | ||
| I have a 2008 hyundai santa fe with 35,000 miles on it. last week i was driving at 25 miles/hr and it suddenly accelerated. i tried to brake multiple times but the car would not stop. i put the car in park and turned off the ignition and it stopped. over the past two weeks i have had multiple incidences of sudden acceleration while pressing lightly on the gas and at other times while letting up on the brake. i brought my car to ther dealer in reisterstown, maryland. they tested the car and drove it and insist that the computer says that everything is fine and they drove it and of course it did not happen while they drove it. i was told there is nothing to be done. i am scared to death to drive the car and don't know what to do. i see online there are many people with the same complaint that have not gotten any help from their dealers or from hyundai. | |||
| 11/11/2010 | 22918 | ||
| Rear brake lock atlow ( 21,000) miles rotor grooved, excessive heat potential fire hazzard, out of control steering hundai says the brake slides must be lubricated..however, their maintenance schedule does not mention lubrication of brake slides as part of schedule. | |||
| 11/09/2010 | 20300 | ||
| My wife and 2 small children were on the way to the mall when her 2007 hyundai santa fe started accelerating on it's own. she tried to step on the brakes but it wouldn't slow down. it was not a busy time of day on the highway and my wife was able to get to the right lane and step on the emergency brake slowly and the car slowed down. she called the dealership and they towed to the car to the dealership and they claimed that the computer needed to be updated. she asked the service manager if hyundai had sent out a notice about the computer needing to be updated and he said no. | |||
| 11/28/2010 | 39000 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated while driving approximately 50 mph, the vehicle failed to accelerate. the malfunction indicator, electronic stability and awd lock warning indicators illuminated. the vehicle was coasted to the side of the road. the engine was restarted and the vehicle was able to resume for five minutes before the failure reocurred. the vehicle was towed to the dealer for diagnosis. the contact was uncertain of the cause of failure at the time of the complaint. the failure mileage was 39,000. js | |||
| 11/09/2010 | 20300 | ||
| My wife and 2 small children were on the way to the mall when her 2007 hyundai santa fe started accelerating on it's own. she tried to step on the brakes but it wouldn't slow down. it was not a busy time of day on the highway and my wife was able to get to the right lane and step on the emergency brake slowly and the car slowed down. she called the dealership and they towed to the car to the dealership and they claimed that the computer needed to be updated. she asked the service manager if hyundai had sent out a notice about the computer needing to be updated and he said no. | |||
| 11/28/2010 | 39000 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated while driving approximately 50 mph, the vehicle failed to accelerate. the malfunction indicator, electronic stability and awd lock warning indicators illuminated. the vehicle was coasted to the side of the road. the engine was restarted and the vehicle was able to resume for five minutes before the failure reocurred. the vehicle was towed to the dealer for diagnosis. the contact was uncertain of the cause of failure at the time of the complaint. the failure mileage was 39,000. js | |||
| 11/09/2010 | 20300 | ||
| My wife and 2 small children were on the way to the mall when her 2007 hyundai santa fe started accelerating on it's own. she tried to step on the brakes but it wouldn't slow down. it was not a busy time of day on the highway and my wife was able to get to the right lane and step on the emergency brake slowly and the car slowed down. she called the dealership and they towed to the car to the dealership and they claimed that the computer needed to be updated. she asked the service manager if hyundai had sent out a notice about the computer needing to be updated and he said no. | |||
| 11/28/2010 | 39000 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated while driving approximately 50 mph, the vehicle failed to accelerate. the malfunction indicator, electronic stability and awd lock warning indicators illuminated. the vehicle was coasted to the side of the road. the engine was restarted and the vehicle was able to resume for five minutes before the failure reocurred. the vehicle was towed to the dealer for diagnosis. the contact was uncertain of the cause of failure at the time of the complaint. the failure mileage was 39,000. js | |||
| 11/09/2010 | 20300 | ||
| My wife and 2 small children were on the way to the mall when her 2007 hyundai santa fe started accelerating on it's own. she tried to step on the brakes but it wouldn't slow down. it was not a busy time of day on the highway and my wife was able to get to the right lane and step on the emergency brake slowly and the car slowed down. she called the dealership and they towed to the car to the dealership and they claimed that the computer needed to be updated. she asked the service manager if hyundai had sent out a notice about the computer needing to be updated and he said no. | |||
| 11/28/2010 | 39000 | ||
| Tl-the contact owns a 2008 hyundai santa fe. the contact stated while driving approximately 50 mph, the vehicle failed to accelerate. the malfunction indicator, electronic stability and awd lock warning indicators illuminated. the vehicle was coasted to the side of the road. the engine was restarted and the vehicle was able to resume for five minutes before the failure reocurred. the vehicle was towed to the dealer for diagnosis. the contact was uncertain of the cause of failure at the time of the complaint. the failure mileage was 39,000. js | |||
| 06/20/2010 | 17345 | ||
| While driving on highway, gas pedal stop responding. i was able to go to the curb and put car inti parking, then i had problem to shut engine off, only second or third attempt was sucsessful. after couple of minutes i start the ignition and engine warning light come on . car is drivable, but it hesitates when i push the pedal. | |||
| 06/21/2008 | 2065 | 1 | |
| I have a 4 month old 2008 hyundai santa fe. i was driving it on the freeway and took my foot off the gas to get ready to brake for my exit. when i took my foot off the gas pedal the engine kept revving and pulling the car forward. i didn't know what to think. i immediately hit the breaks to see if maybe the cruise control kicked in, even though i didn't go near the cruise control. when i hit the brakes, much to my horror, i had no brakes!!!! i punched the brake pedal to the floor a bunch of times and nothing!!!!!! i had to step on the emergency break, put the car in neutral (to keep the engine from revving on its own) and drive my car into a hillside on the side of the freeway to stop it! it's a miracle that myself and my passenger were not harmed and that i didn't kill or injure anyone else. unacceptable for a new vehicle or any vehicle to have this happen. *tr | |||