Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 12V354000 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | from 04/19/2006 to 07/07/2008 | V (Vehicle) | 199118 | 09/07/2012 | MFR | HYUNDAI MOTOR COMPANY | 07/25/2012 | 07/26/2012 | |||||||
| Defect Summary | Hyundai is recalling certain model year 2007 through 2009 santa fe vehicles manufactured from april 19, 2006, through july 7, 2008. the occupant classification system (ocs) may need recalibration to accurately detect small statured adults. | |||||||||||||||
| Consequence Summary | Improper classification or detection may cause the front passenger airbag not to deploy in the event of a crash, increasing the risk of injury to the front passenger. | |||||||||||||||
| Corrective Summary | Hyundai will notify owners, and dealers will update the classification software free of charge. the safety recall began on september 7, 2012. owners may contact hyundai at 1-800-633-5151. | |||||||||||||||
| Notes | Hyundai's recall campaign number is 105.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/11/2011 | 60000 | ||
| Tl* the contact owns a 2009 hyundai santa fe. the contact stated that while driving 55 mph, the air bag warning light illuminated. the vehicle was taken to the dealer for inspection where they advised the contact that the front passenger seat needed to be replaced. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 60,000. | |||
| 08/11/2011 | 60000 | ||
| Tl- the contact owns a 2009 hyundai santa fe. the contact stated that while driving 55 mph, the air bag warning light illuminated. the vehicle was taken to the dealer for inspection where they advised the contact that the front passenger seat needed to be replaced. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 60,000. kmj | |||
| 11/08/2012 | 68000 | ||
| Tl* the contact owns a 2009 hyundai santa fe. the contact stated that while driving at various speeds, the passenger side air bag light would not illuminate with the passenger seat occupied. the vehicle was taken to the dealer but was not diagnosed for the failure. the technician advised the contact that the sensor for the passenger side air bag could have needed replacement but a diagnostic test was required. the manufacturer was made aware of the failure and advised that the vehicle was not included in nhtsa campaign id number: 12v354000 (air bags:frontal:sensor/control module). the vehicle was not repaired. the approximate failure mileage was 68,000 and the current mileage was 68,900. | |||
| 11/08/2012 | 68000 | ||
| Tl - the contact owns a 2009 hyundai santa fe. the contact stated that while driving at various speeds, the passenger side air bag light would not illuminate with the passenger seat occupied. the vehicle was taken to the dealer but was not diagnosed for the failure. the technician advised the contact that the sensor for the passenger side air bag could have needed replacement but a diagnostic test was required. the manufacturer was made aware of the failure and advised that the vehicle was not included in nhtsa campaign id number: 12v354000 (air bags:frontal:sensor/control module). the vehicle was not repaired. the approximate failure mileage was 68,000 and the current mileage was 68,900. kmj | |||
| 11/08/2012 | 6800 | ||
| Tl - the contact owns a 2009 hyundai santa fe. the contact stated that while driving at different speeds the passenger air bag light did not illuminate on while the passenger was seated. the vehicle was taken to the dealer and was not diagnosed for the failure. the technician stated the sensor of the passenger seat may be needed to be replaced but a diagnostic testing was required. the manufacturer was made aware of the failure and stated the vehicle was not included under nhtsa campaign id number: 12v354000 (air bags:frontal:sensor/control module). the vehicle was not repaired. the approximate failure mileage was 68,000 and the current mileage was 68,900. dr | |||
| 07/07/2012 | 70000 | ||
| Tl* the contact owns a 2009 hyundai santa fe. the contact stated that the air bag light illuminated upon starting the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the front passenger air bag sensors failed. the contact was informed that the air bags and seat belt may not function in the event of crash. the vehicle was not repaired. the air bag light remained illuminated. the manufacturer was not made aware of the failure. the failure mileage was 70,000. | |||
| 07/07/2012 | 70000 | ||
| Tl-the contact owns a 2009 hyundai santa fe. the contact stated that the air bag light illuminated upon starting the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the front passenger air bag sensors failed. the contact was informed that the air bags and seat belt may not function in the event of crash. the vehicle was not repaired. the air bag light remained illuminated. the manufacturer was not made aware of the failure. the failure mileage was 70,000. sm. | |||
| 09/30/2009 | |||
| The passenger airbag of a 2009 hyundai santa fe disengages when a person weighing 106 pounds places their arms on the arm rests. the passenger airbags also disengage when the person sit with their feet flat on the floor boards, but their knees rise above the seat. the person has to stretch their legs out so that they lay across the entire bottom portion of the seat. we reported this problem numerous times to our local hyundai dealership (where we purchased the car new). they were unapologetic and said that this was an engineering flaw that they could not fix. | |||
| AIR BAGS - FRONTAL | |||
| 05/29/2010 | 10000 | ||
| While pulling into head-in parking space, 2009 hyundai santa fe suddenly accelerated. hit a concrete wall, causing significant radiator and fender damage (estimated total repair costs over $8000). driver suffered scrapes and bruises on neck/chest from seatbelt/steering wheel, bruising on knee, and head pain . child in rear booster seat suffers neck pain. air bag did not deploy. | |||
| 01/06/2010 | 1 | ||
| On 01/02/2010, i bought a hyundai santa fe limited from a car dealer named southern states imports in raleigh. a few days later, i noticed that the front seat passenger airbag off red light stayed on occasionally regardless of the weight or position of the front seat occupant. around the same time, i noticed that the cd player occasionally automatically tripped over to the radio and vice versa. i called the dealership and received conflicting advice on what i should do at this time. however, i chose the advice of my first contact person at the dealership and decided to wait until either or both my complaints occurred again. two days after this decision, the airbag off light did not go off as i was traveling to downtown raleigh, nc. the next morning, i noticed that instead of the entertainment center opening to a cd music set (since it was last on cd), music from a radio station started playing. the next day- monday, i dropped the car at the dealerships service department. after 2-3 days of testing, i was asked to pick up my car and told they were unable to duplicate my complaints. both dealership and usa hyundai advised me to bring it into service as soon as i notice either complaint happening again regardless of time. a few days later (2-3 days) the same complaints (airbag and radio problems) re-occurred and i dropped the santa fe at southern states hyundai dealership service station with one of my sons at about 10. 15 p.m. ofcourse, i have been informed by both dealership and us hyundai that they problems could not be detected or duplicated. as a result of the above problems, i have no confidence to drive this particular hyundai and the car in question has remained in the hands of the southern states hyundai dealership and/or service department. *tr | |||