Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
11E040000CURT MFG. INC. E (Equipment)225410/17/2011MFRHYUNDAI MOTOR COMPANY10/06/201110/06/2011
Defect SummaryCurt manufacturing is recalling certain tow package wiring harnesses, part number 55538, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 hyundai santa fe vehicles. the units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection.
Consequence SummaryWithout the circuit protection, the module can overheat possibly resulting in a fire.
Corrective SummaryCurt manufacturing will notify owners and replace the tow package wiring harness. the remedy will be performed free of charge. the safety recall began on october 17, 2011. owners may contact curt manufacturing at 1-715 831-8713.
NotesThis recall only pertains to owners that purchased a curt mfg towing package as aftermarket equipment.owners should contact curt mfg and not their vehicle dealer to obtain the replacement wiring harness.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL
TSB09-FL-003-210/01/200910032793Hyundai: some vehicles may experience a malfunction indicator lamp illuminated with the etc (electronic throttle control) system related dtc p2135 ( forced limited power) or dtc p0638 (power management). *pe05/24/2010
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB-10-01-00601/01/201010033648Hyundai: some vehicles are equipped with an in car navigation system as part of the audio system. if a navigation system experiences lock up during operation, this bulletin describes the repair procedure necessary to reprogram the navigat09/01/2010
EQUIPMENT - OTHER - LABELS
TSB-10-GI-00104/01/201010034204Hyundai: label requirements for vehicle loading to comply with fmvss 110. effective 6/2/08, fmvss 110 (fmvss 110) sets a threshold for correcting load capacity information indicated on tire placards when vehicle weight has been increased10/25/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
03/05/201119448
 I just had my 2009 santa fe start accelerating out of control. i was going towards a light and hit the gas hard. after speeding up, i let go of the accelerator and the car continued to accelerate. i had to hit the brakes to slow but as soon as i released the brake the acceleration continued. i went threw this process 3 times in a matter of seconds. so, i popped into neutral and the engine reved up wildly. i then braked and put it into drive. it returned to normal operation. i'm contacted the dealer right now.
01/06/20101
 On 01/02/2010, i bought a hyundai santa fe limited from a car dealer named southern states imports in raleigh. a few days later, i noticed that the front seat passenger airbag off red light stayed on occasionally regardless of the weight or position of the front seat occupant. around the same time, i noticed that the cd player occasionally automatically tripped over to the radio and vice versa. i called the dealership and received conflicting advice on what i should do at this time. however, i chose the advice of my first contact person at the dealership and decided to wait until either or both my complaints occurred again. two days after this decision, the airbag off light did not go off as i was traveling to downtown raleigh, nc. the next morning, i noticed that instead of the entertainment center opening to a cd music set (since it was last on cd), music from a radio station started playing. the next day- monday, i dropped the car at the dealerships service department. after 2-3 days of testing, i was asked to pick up my car and told they were unable to duplicate my complaints. both dealership and usa hyundai advised me to bring it into service as soon as i notice either complaint happening again regardless of time. a few days later (2-3 days) the same complaints (airbag and radio problems) re-occurred and i dropped the santa fe at southern states hyundai dealership service station with one of my sons at about 10. 15 p.m. ofcourse, i have been informed by both dealership and us hyundai that they problems could not be detected or duplicated. as a result of the above problems, i have no confidence to drive this particular hyundai and the car in question has remained in the hands of the southern states hyundai dealership and/or service department. *tr
10/09/20091370
 Hyundai santa fe purchased on 12 sept 2009. dvd screen not functioning, could hear movie not see it. dealership replaced screen in october 2009. since then, the dvd rse system has intermittently changed from dvd to xm or cd at will. rear passengers are not able to reach the dvd buttons due to age and child safety seats. rse is locked from front controls. dvd system continues to switch from dvd to xm or cd at least once per day causing the passengers to be blasted with high volume music. in october 2009, the internal electrical control system (for doors and windows and such) was replaced and the alarm system was reset (it kept arming itself randomly). in november 2009, the alarm system was reset again and the dvd problem was brought to mechanics attention again. alarm system was fixed but they could not replicate the dvd problem. took car in again 16 january 2010, was told intertwining outside radio signals and the fact i work on a military base were causing the dvd to switch. ft sam houston, tx is mainly a medical training military base. mechanic replicated problem but later told shop manager that he couldn't replicate the problem with out driving in town where i normally drive. mechanic and repair shop manager stated it could not be a loose plug or wiring it was the radio signals. this occurs at random and i thought it was from bumps in the road until it continued to happen when driver was not touching the steering wheel or radio controls, at stop lights, and on smooth roads. i researched this problem and found a blog on edmunds stating hyundai has know about this and audio problems since 2007 but nothing will fix dvd problem.*cw
EQUIPMENT - OTHER - LABELS
06/21/2009300
 Tl*the contact owns a 2009 hyundai santa fe. the contact stated that there was a factory decal indicating that the load carrying capacity was reduced. he contacted the dealer and was told that they did not put the decals on the vehicle and had no knowledge how to update them. the manufacturer was also unable to assist the contact on how to correct the decal. the vehicle also hydroplaned while driving the vehicle in the rain which caused him to be concerned about the tires. the tires were bridgestone dueler h/t tires size p235/60/r18. the dot code was unavailable. the current mileage was approximately 3,400. the failure mileage was approximately 300.