Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| SB-10-FL-020 | 12/01/2010 | 10038210 | Ready | 06/10/2011 | |
| SB-10-FL-020 | 12/01/2010 | 10038210 | Hyundai: the procedure to update the ecm when the malfunction light is on. 2010-2011 sante fe. *rm | 06/10/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TSB-11-01-017-1 | 09/01/2011 | 10041946 | Hyundai: software update procedure is being provided for the ecm. *pe | 11/18/2011 | |
| SB-10-01-051 | 12/01/2010 | 10037651 | Ready | 06/01/2011 | |
| SB-10-01-051 | 12/01/2010 | 10037651 | Hyundai: on some 2011 santa fe vehicles there is a procedure to update the software. *rm | 06/01/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/03/2012 | 31345 | 1 | |
| I was showing my new/used 2011 hyundai santa fe to some friends when we heard a pop and the rear windshield shattered. no one else was around the vehicle and where it was parked there was no where someone could have shot the window with a pellet gun or something like that. earlier in the morning i had the rear window defogger on to clear light fog off the rear windshield. it was only on for approximately 5 minutes until i shut it off while driving. *tr | |||
| 08/03/2012 | 31345 | ||
| I was showing my new/used 2011 hyundai santa fe to some friends when we heard a pop and the rear windshield shattered. no one else was around the vehicle and where it was parked there was no where someone could have shot the window with a pellet gun or something like that. ealrier in the morning i had the rear window defogger on to clear light fog off the rear windshield. it was only on for approximately 5 minutes until i shut it off while driving. | |||
| 03/26/2012 | 12377 | 1 | |
| I have had the same problem with my 2011 hyundai santa fe reported in other odi complaints. specifically, my vehicle stalls randomly while traveling at low speeds. odi id #10460671, #10453272, and #10412636, all seem to report the same problem i have. occasionally, while braking or allowing the car to stop, it will stall out. when it does, accelerating, power steering, and power braking are all disabled. once the car gear is shifted to park and the ignition is turned off, the problem resolves after re-starting the car later. the dealership service department had worked on this car for the same problem four times without being able to 1. diagnose the problem and 2. come up with an adequate remedy. even though the technicians have not been able to reproduce the stalling, the first three times it was in the shop, three different repairs were made. they have all involved computer fixes, including changing out the contacts, replacing the junction box, and updating software. hyundai is aware of my issue and the pending lemon law arbitration claim that i have made. hyundai has currently made the unilateral determination that this vehicle does not qualify as a lemon, which i dispute because 1. this determination is not capable of being made unilaterally, and 2. this is a serious safety defect and more than a reasonable amount of repair attempts have been unsuccessful. a managing engineer has examined the vehicle without finding any problems, and i'm currently working with hyundai to have a flight recorder installed to record data when the car stalls next. the most recent occurrence was while i was driving in heavy traffic without a shoulder on the freeway--a life-threatening situation. i consider this car to be an unreliable safety threat on the roadways and have communicated this to hyundai, but its representative do not have the same sense of urgency i have. *tr | |||
| 03/26/2012 | 12377 | ||
| I have had the same problem with my 2011 hyundai santa fe reported in other odi complaints. specifically, my vehicle stalls randomly while traveling at low speeds. odi id #10460671, #10453272, and #10412636, all seem to report the same problem i have. occasionally, while braking or allowing the car to stop, it will stall out. when it does, accelerating, power steering, and power braking are all disabled. once the car gear is shifted to park and the ignition is turned off, the problem resolves after re-starting the car later. the dealership service department had worked on this car for the same problem four times without being able to 1. diagnose the problem and 2. come up with an adequate remedy. even though the technicians have not been able to reproduce the stalling, the first three times it was in the shop, three different repairs were made. they have all involved computer fixes, including changing out the contacts, replacing the junction box, and updating software. hyundai is aware of my issue and the pending lemon law arbitration claim that i have made. hyundai has currently made the unilateral determination that this vehicle does not qualify as a lemon, which i dispute because 1. this determination is not capable of being made unilaterally, and 2. this is a serious safety defect and more than a reasonable amount of repair attempts have been unsuccessful. a managing engineer has examined the vehicle without finding any problems, and i'm currently working with hyundai to have a flight recorder installed to record data when the car stalls next. the most recent occurrence was while i was driving in heavy traffic without a shoulder on the freeway--a life-threatening situation. i consider this car to be an unreliable safety threat on the roadways and have communicated this to hyundai, but its representative do not have the same sense of urgency i have. | |||